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Question

Figma deleted my account with 30 Figma pages without me knowing!!

  • February 24, 2026
  • 1 reply
  • 14 views

AdaptMarketing

update since 5 minutes:: i am in contact with the support desk. ! (ticket: 1760410)

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my account is deleted while i have not done this myself! 

I have paid all my invoices, but i received this mail and cannot access my figma since yesterday. Till now i am not able to reach the support and solve the problem or restore my account. 

My account is Yamathos
[redacted by forum admin/moderator to remove PII]

 

This topic has been closed for replies.

1 reply

  • Figmate
  • February 24, 2026

Hi ​@AdaptMarketing

 

I understand your account was deleted without your action and you’ve been unable to access Figma since yesterday. I also see you're already having an active conversation with our support team (ticket #1760410).

 

Because we can’t handle account-restoration requests in the forum for privacy and security reasons, I’ve added a note to your ticket to increase visibility for the specialist handling your case.

I’ve removed the screenshot from this forum post because it contained an email address. It looks like that screenshot has already been shared with our support team via ticket #1760465.

I’ll close this thread for now, but please continue the conversation with the support specialist on your ticket.

 

Thanks,