Get Solutions

The typography is automaticly resized troughout the whole Figma document witouth me doing something. I think this is a veryproblometic. Every font now needs to be edited manually. 

The figmotion plugin doesn`t open, it takes a long time to load ant then it says this:Does anyone know what to do with this? Please tell me

I have been using Figma Make to design my portfolio which was going great. Things I got done - Created a homepage  Added Interactions  Defined a visual design language As I am proceeding to drilled down pages further, I have noticed a few things : The images that were added previously are deleted / replaced by new ones - despite specific instructions to not do it.  Slow speed : I also noticed that the typing speed of prompts slowed down as I proceeded further - cross-checked if it was a computer issue (which it wasn’t)  It’s forgetting things! with every prompt & design updates, it’s now deleting the previous content + pictures :( all the hard work seems to be going in vain and I’m not afraid to touch the project in fear of disrupting the progress so far Can someone help me? Also, what’s the memory capacity of Figma Make? I noticed it was using Calude Sonnet so, assumed it should have been good. Am I missing something here? 

i need help, how do i add new collab seats to existing projects if there’s only “can view” or “can edit” permissions?just turned to collab seat some of the people from my team, but then they can’t access projects and create files.i invited them to projects with “can view” permission but they can’t create files.when i switched them to “can edit”, they can create files, but not only figjam, they can create design files as well. 

I’ve been working on some design presentations in figma that could use short video clips to make them more engaging, but editing those videos has been slowing me down. A teammate mentioned this website which makes editing much easier than the usual heavy tools, but I’m still running into problems like keeping consistent quality and style when mixing video with figma exports.Has anyone here figured out a simple workflow for creating and editing short videos that blend seamlessly into design projects without spending hours on post-production?

I am creating a card component with 2 variables one is the “On” state and the other is the “Off” state. In the card component there are child components “Button” and a “toggle”. In the prototype when toggling back and forth between the On/Off states before selecting any of the buttons there is nothing wrong but, if I select anything then toggle off the state of the buttons stays what it was in the previous state. (photo here to show what’s happening)Does anyone know why this could be happening? Is this a bug? or is it the way that I created my components. I will put in the photos of everything. The only thing so far that I have tried that kept the states was changing the names of the buttons on the “Off” state but if you do that then the text overrides don’t carry over.    

I have a component with three states. The second state has an After Delay interaction to the third state. I also have variables for each state, and a currentState variable that records the current state. I implemented an instance of the component on a frame and set it’s state to my currentState variable, which defaults to the first state. I then added a separate button with an On Click interaction that updates currentState to the second state. This successfully updates my component instance state to the second state, but the After Delay interaction on the second state is not automatically moving the component instance to the third state. I’ve tried refreshing, changing the delay time, and more. Any guidance is appreciated. 

Hello All,I am not able to publish the custom website that I designed in Figma and pasted it in Figma sites.

I am absolutely outraged at how ridiculously incompetent and slow this entire process has been.This is my FIFTH request about a critical file that vanished when a team was deleted. I have spoon-fed you every single detail:File is NOT in Trash.Used the “Created by: anyone” filter — NOTHING.The file contains urgent internship work — deadlines are being destroyed because of YOUR delays.And yet, every single time, you close my ticket as “Solved” without lifting a finger to actually solve anything. Do you seriously think ticking a box ends the problem?This is pathetic support — and I’m done being patient. I want this escalated immediately to someone with the capability and authority to actually recover data.You will:1.⁠ ⁠Recover my deleted team OR2.⁠ ⁠Restore the file to my account (aryanshinde1121q@gmail.com)I am holding you fully accountable for the damage this delay is causing. If this is not resolved TODAY, I will have no choice but to escalate this matter beyond your support desk and m

There’s an issue where every time I open the app, it’ll add the login item. I see the following related issue, and I can follow those steps, but it still re-adds the login item every time I open the app. I feel like this is malecious. Please make it so that if I get rid of the login item, it does not re-add itself every time I open the app.  

I am trying to do what seems like a pretty easy task: merging changes in a branch into the main file.Here are my steps:From the branch, I click the dropdown arrow next to the branch name.  Select the option to merge I resolve all conflicts Complete the merge.Expected result:The changes from the branch should appear in the main file.Actual result:They don’t. Nothing happens. Main stays the same, branch stays the same.On top of that, the Figma labeling is confusing. It’s either incorrect/copy errors that are confusing, or I am legitimately not doing this correctly.For example, then the merge modal is up, the title of the modal reads “update from main file.” But that’s not what I’m doing, I selected to do the opposite AND the UI reflects I am doing the opposite: I am “merging branch” not “updating from the main file.” This whole feature feels half baked, and in the meantime, I’m going to abandon it by simple copying all my changes from the branch into the main file, then archive the branc

I feel robbed!! Their new pricing model it’s like robbery! They have designed it to skim us all. I have paying double almost every month since a few month ago because I unintentionally changed the seat or approved a request, and now I need to pay the full month and it’s irreversible. Just because I click on a button now I need to pay $20.This is a bad karma Figma!! THIS IS GREEDY!! 

Hello I am having a problem connecting my app to Supabase I deleted that and now trying Firebase and still having connecting issues, Can someone please help me figure this out?

Fixed(stay in place) doesn’t sometime work in Figma Beta. Battled with it for a few mins, then it worked after i opened same file in figma web

Hi, I’m not able to view the MCP server integration option in the Figma Desktop app in Preferences on Mac ow Windows, I am a paid professional (full Seat), pls see screenshot, I have the latest version of the desktop app also, please advise what I may be missing?  

Hello,I have an issue with missing and inaccessible files in my account [email redacted by moderator]. A file named "дизайн бюро" disappeared from my Drafts. Yesterday I worked on it, and today it is gone. I did not delete it myself, and I cannot find it in Recents, Deleted, or any other workspace. Some other files in my account do not open and show a 404 Not Found error (I attached a screenshot). I confirm that that’s not team projects!Could you please help me restore the missing file and fix access to the othersThank you in advance,Olya Korneeva

Hi everyone,I hope you’re all having a great day today.My problem is that, whenever I start to write any text, all the letters are in capital letters.I used to correct it with the old Figma version, but now with the latest version, how can I correct this ? I don’t find it like in the past version.Could somebody help please on this and tell me exactly where can I click on the new version?Thank you ! 

The file "Farmer Near Me" was part of my Figma Education Plan workspace and shared with two accounts:[redacted emails by moderator] After my Education Plan expired and workspace/team changes, the file disappeared. It’s no longer visible in Drafts or Teams, and the original link shows an error: “deleted, moved, or unavailable.”This file is critical for my ongoing internship project, and I urgently need it recovered. Please check if it can be restored from backups or archives to either of my accounts.Key Details: File Name: Farmer Near Me Associated Emails: [redacted by moderator] Urgency: High – active internship project Request: Kindly prioritize recovery and guide me on restoring access.

We have removed lots of unused users (about half of them) due to a restructuring, but we have been invoiced for all seats on July 29. We do not foresee using all seats during this next year. Is it possible a refund or credit for future renewal for all those unused seats.

This is the first time I’m running into this issue and I think it has something to do with the fact that I have an Instance Swap property applied to the nested component. I’ve done this with “normal” nested components without an instance swap property with no issues. Here’s the problem: I have a main component called “banner” with 6 variants (3 color variations, with desktop and mobile sizes). The text is a nested component called “.bannerContent”, which also has 6 variants (3 color variations, with desktop and mobile sizes).For the 3 color variations, the background colors are set up with variables, and the variations are Primary, Secondary, and Tertiary. And same with the .bannerContent component - the text has 3 color options: Primary, Secondary, Tertiary. I have no problem changing the background color for each banner variant, however once I pick a .bannerContent variant, it applies that to ALL banner variants. So for example, I have the .bannerContent variant selected with the “Pr

Hello community, Me and my team are new to working with branches and we are working on improving how our styles are organized in our design system file. I am wondering about how Figma behaves when styles are reorganized in a branch and then the branch is merged into the main branch. Many of our styles have variables encapsulated within some of their parameters. We are also going to find out how Figma behaves with that kind of situation.  So, can a branch file's styles organization changes be merged into a main branch? If anyone has had experience with doing this and is willing to share some of their experience that would be greatly appreciated. Thank you for your time and help.

Our Sketch license expires next month and I need to upload copies of all our Sketch files to Figma as we transition over and sketch runs out. We need backup copies of that work. However, recently while importing the Sketch files into Figma, I have noticed that the files are not rendering as they should, with fonts and containers going haywire and looking like a complete mess. Initially I will upload a file and it will load up without fonts, and Figma will say that there are ‘missing fonts’ - I then add the missing fonts like for like, and the fonts appear all over the place - not fitting in containers and spilling out everywhere looking all jumbled up. Also, some of the components look a bit messy too (wrong colours, broken elements etc).When I first tried the import 6 months ago it worked fine - no problems? Now they seem broken when newly uploaded. Is there a way to fix this? 

Dear Figma’s Team, Is it any chance to get AI functions for Basic Accounts? Thank you in advance!

When setting a video as a background of a frame in Figma Sites and checking the “Mute” toggle, the HTML video tag does not have the muted property.My goal is to autoplay the video. Autoplay works in some browsers (even though the “muted” property is not on the video tag), but in others (such as mobile Safari), the muted property (and others that are sometimes required, such as playsinline and webkit-playsinline) are not included in the HTML.Without the required properties, the Autoplay toggle is useless when the Figma Site is viewed in some browsers. 

Hello Brains Trust, I am stuck.I am trying to get a navigation bar's scroll position to stay at the top of a frame (a prototype website) as one scrolls down. I want the nav bar to be visible at all times, even when scrolled all the way to the bottom of the page - but it just won't. I have done every step recommended:Select the navigation bar instance in the Home frame. In the Prototype tab, select Sticky from the Position menu. Open the Auto layout settings, and make sure Canvas stacking is set to First on top. It is at the highest layer order within the frame It is fully inside the frame, with all appropriate properties enabled I have tried every configuration of ‘Overflow Behaviour’ and nothing works (none, horizontal, vertical, both directs etc.) Yes, it is in a frame, not a group. If I disable auto layout, the problem persists. I have applied the ‘First on top’ to the Main component. On one frame is kinda half works but flickers over and under layers. Yes, I have turned it off and