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AI credits used up no output - I've tried couple times, and each time it has consumed AI credits and no produced any output and now I'm out of my credits. It did say a lot about plan and working on screens, but then after 15 or so minutes, it just goes back to prompt - i.e. no output and the prompt input is back in the input field and credits consumed. Now that means, I’m out of monthly allowance and it’s been a waste of time too. Seem like pushing people to pay for it even though the free plan exists. I’m quite disappointed In how that’s been working. It used to be fine and I’ve got good progress, but now seems broken. I do like the feature and would appreciate if you can make it work and provide me some credits to get my work done. 

I have a design where I would like to completely remove part of the border with an angled edge. I have tried using the pen tool to create a vector over the area I want to remove and then removing it using booleans but none of the options seem to work. I just want to erase part of it but can’t seem to find a simple way to do this. Can anyone tell me how I could achieve this look? This is what I am trying to achieve. The border connects all the way around and in this pic I have just used some white rectangles covering them to try to show you what I’m after. Any help would be much appreciated 🙂

Hello, I used to be on the Pro Figma plan and already had some files in my Team. One day, my account was switched back to the Free plan, and I noticed that I can no longer create new design files in my Drafts.Is anyone else experiencing the same issue? I believe the Free plan still allows unlimited design files in Drafts, but I’m not sure what happened with my account. Has anyone experienced this before? 

i recently moved a design from projects to trash and now i cant seem to find it anywhere not even in the trash folder

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I’m working on a small word-puzzle interface and have been thinking about how much information should be visible on the first screen. A typical puzzle can have the main challenge, instructions, input controls, feedback for correct or incorrect attempts, and sometimes things like hints, a progress indicator, or a history of previous attempts. Putting everything on one screen can make the layout feel crowded, but hiding too much can make the interaction less obvious.For example, with a Letter Boxed  styled interface, the central puzzle area needs to remain visually dominant while the surrounding controls still need to be easy to understand. I’m particularly interested in how people approach the hierarchy between the puzzle itself, instructions, action buttons, and feedback states when designing this type of experience.If you were building this in Figma, would you start with the interaction flow and prototype the states first, or establish the visual hierarchy and component system before

Figma Mirror on the iOS app no longer updates in real time when I tap on a frame in the browser or desktop app.I can load a different artboard if I switch to a different file, but within the same file, Figma Mirror gets stuck on the first artboard I select. Before starting Mirror, I can see the artboard name update on the iOS app when I switch between artboards. However, once I start Mirror, it stops updating.

How other designers deal with ongoing requests from clients once a project is underway.I’ve found they tend to arrive through a mixture of email, WhatsApp, Slack etc, and keeping track of what’s actually outstanding can get messy pretty quickly.Do you use a particular tool/process for this or just manage it through messages?

Hi,I recently starting using the Figma Make. I am currently evaluating it using the Free version, however the usage of credits seems to have a bug.I was working on a screen from last week. I created the Version 1 using prompts. As I began updating it, I started noticing the usage of credits as well. Up until Version 2, it seemed fine.However, when I started working on Version 3, I noticed something unusual in my AI credits balance and its usage. I continued with the previously selected model (Gemini 3.1 Pro like selected in Version 2, Version 1 was with the default selected model).Firstly, it took more than 10-15 minutes to provide a feedback, and then the prompt returned (failed) without any result. Prior to sending the prompt, I had more than 80 credits (daily), however those credits were used but I did not get back any updated version or artifact. I had to send again the prompt that resulted in utilizing again a lot of my remaining daily credits (the balance was zero after just this

Hi. I logged into Figma yesterday to find that every single one of my files and projects are missing, my education status is not longer showing, and all of my teams are gone too. More than 5+ years of work, just gone. My account looks like it was reset, however the recents contain files which were public that I accessed months ago, but that it is. As in the screenshot, I am not a part of any team. I was on the Education plan too and I cannot see that team anymore, and I was not emailed about needing to re-verify either. I am not part of any team, and this is all that is in my Recents.Nothing is in the trash. I have not deleted everything—that would genuinely be crazy and I did not do that. No one else has access to my account. I am logged into my only Figma account. Partial names of files are not showing in the Search I had a file open in a new tab that also reloaded and I do not have access to that, even though it exists (see screenshot)  This is my file and I made and I cannot access

Im trying to get into Figma and looking for a drawing tablet so that I can use a pen instead of using my mouse.Anyone is using anything like this and have some insight on whats better to use ?

Hi everyoneFigma file I’ve been editing for days and months as file owner.Now I can’t seem to be able to copy elements on it, share the file, rename it etc. And this started immediately after an update.I can design on the file but i can’t use AI featuresPlease can someone help me urgently? thank you![Moderator note: This post’s title was changed from Figma no working properly, after an update to [Bug] Copy file and export issue on 27-Jul-2026.]

What’s going on?Figma UI has updated today and I can no longer access my variable library to apply values to things like padding or radius. Existing components are fine - menu still appears - but new items only have manual controls. That’s really annoying. Is it a bug?

Hey everyone,I need to vent because I’m genuinely at my wits' end with the recent updates. It feels like Figma is getting worse day by day, and basic, foundational features are being completely ruined or hidden in the name of "sleek redesigns."Out of nowhere today, the "Apply Variable" gear icons have completely vanished from my properties panels. I’m trying to link padding, gap spacing, and border radiuses to our design tokens, but the contextual hover icons just aren't appearing on the settings inputs anymore. Please fix this ASAP, Figma. Stop breaking core functionality for things we use every single minute of our workflows.😡   

Figma Motion has shape glitches when I add key frames to a specific shape.I have multiple rectangle shapes in my frame. I selected a shape and tried to add width key frame on figma motion. It turned out the other shapes get glitched and their width/height changes and it’s position has been changed as well. The selected shape remains the same, but the other shapes gets glitched and transformed.

I’m on Organization and trying to use Transfer from a workspace that still shows All projects to a destination team on Professional that shows All folders. The destination URL validates and shows verified, but after I select Request transfer, I get: ‘You cannot transfer to this organization at this moment. Please contact support for more details.’ The item contains three design files, and this happens in the browser and the desktop app.  

There is currently no way to move/transfer variables between published libraries (while maintaining all linkages) the same way you can with components or styles, right?My use case is that we currently have two separate libraries—“Styles” which contains typography and spacing variables, and “Colors” which contains color variables—that I would like to merge into one. But we have all sorts of legacy stuff pointed at “Colors,” so I don’t think an export/import/swap libraries process is going to cut it.Am I missing anything? Has anyone found a solution for this problem? Or is it at least on Figma’s roadmap?

When using Figma’s web-based prototype presentation mode, a large blank white area sometimes appears on the right side of the screen.Once the white area appears, the prototype stops responding to clicks. The left panel containing the prototype list is pushed further to the left, the presentation layout becomes misaligned, and unexpected horizontal or vertical scrollbars may appear.The prototype remains unusable until the entire browser page is fully refreshed. A complete refresh temporarily restores everything to its normal state.Disabling scrolling inside the prototype frames does not resolve or prevent the issue.The issue occurs during normal interaction with the prototype. Sometimes it is triggered while hovering over an interactive element: the intended interaction appears to start rendering but fails, after which the blank white area appears and the prototype becomes unresponsive.Steps to reproduceOpen a prototype in Figma’s web presentation mode. Navigate through and interact wit

Severity: Blocking — we cannot adopt extended collectionsThe problemA node holds one mode entry per collection family, and an extension's mode IDs are encoded with the collection ID. So choosing a brand and choosing a mode are one choice, not two. A node cannot say "use Brand B, keep the mode you inherit" — or "use Hover, keep the brand you inherit".This is not a broken lookup: ExtendedVariableCollection.modes[] exposes parentModeId, so the parent↔extension mode mapping already exists. The problem is that there is only one slot to write it to.The ask: decouple the data source (collection variant) from the context state (mode), each independently settable and inheritable.Our setupOne mode axis per collection, because modes are per-collection and mode counts are capped:Collection Axis Mode set by Semantic Light / Dark designer, on the artboard Viewport s / m / l / xl component (responsive variants) Interaction state Idle / Hover / Pressed component (state variants) Br

Hello,I am contacting you regarding an unexpected charge of $20.00 on my account on August 24, 2026.I previously had the $20.00 Professional plan, but I downgraded my account to the View/Free plan on August 20, 2026. I did not authorize, nor did I intend to upgrade or generate this $20.00 charge.Therefore, I would like to request:The immediate cancellation of any active paid plan. A full refund of the $20.00 amount. An explanation of why this charge was processed after my downgrade. Please look into this as soon as possible, as this was an unexpected and unauthorized charge.Thank you,

Hey all!I have a use case where I’m trying to build some basic Figma Design mockup documentation for users who are not UX people by trade and may be starting from absolutely zero Figma experience. I figured Make would be a good way to bridge the gap – but even when I give it a strict template image and tell it not to make changes, it keeps making major edits. The end result is fine design-wise but doesn’t look anything like what users could/should be working towards.Has anyone had any luck with getting it to stick to a specific format? I also can’t give these users access to any libraries; they would have to be able to get to the end result with an image and description only.

Hi everyone,I recently received a Figma Config 2026 community code for India event, but I’m a bit confused about how and where to redeem it.The code starts in this format:CONFIG 26-XXX- XXXXXXI’m unable to find the correct redemption page anywhere on the Config website or inside my Figma account.Could anyone point me to the proper page URL or flow for redeeming these Config codes? If you’ve already done it before, a quick step-by-step would really help.Thanks in advance 🙏

We are trialing Figma as a replacement for Miro and as a candidate for UI design. We noticed when importing our Miro boards that Miro “Frames” lose their names. This is because Figma’s importer converts them into plain “Shapes”, which cannot have names, rather than the probably more appropriate “Sections”, which can. This creates a lot of extra work as we need to remake all of these Sections and manually name them. Here’s a comparison to illustrate that we’re losing a lot of valuable labeling:Miro: named framesFigma: our frame names are gone! 

The "Add a Make kit by default" (Manage Make kits for an organization – Figma Learn - Help Center) function has stopped working.It is configured correctly, but when creating a new Make file, the kit is not loaded automatically. 

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