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Hi, since recently I have the issue that the grid ignores all the variables that come with the components, even when a grid cell is set to “hug”. I have to set the height of a component to a different variable and then switch back to the original variable to get any changes. In some cases, the variable is set to 60px but the height says something different. I cannot work like this and have been trying to fix layout errors since last week instead of getting anything done.My cards also keep breaking and changing their size randomly after I refresh. Please help. Thanks in advance.   

Hi everyone,I recently received a Figma Config 2026 ticket/code, but I’m a bit confused about how and where to redeem it.The code starts in this format:CONFIG 26-XXX- XXXXXXI assume it’s meant for ticket registration or activation, but I can’t seem to find the correct redemption page anywhere on the Config website or inside my Figma account.Could anyone point me to the proper page URL or flow for redeeming these Config codes? If you’ve already done it before, a quick step-by-step would really help.Thanks in advance 🙏

Clicking on the Share Protoype button does nothing. Can’t access the prototype sharing permissions either to allow anyone to view. Even when clicking the settings icon while in the normal editor view for the “protoype link” it goes into prototype view and I can’t access the settings because the share prototype button doesn’t work. Tried in Chrome and Safari. Currently up to date with the latest browser versions.[Moderator note: The title of this post was updated from The share button on the Prototype view is not working, can't share to [Bug] Share Prototype button issue in presentation view on 03-Jun-2026.]

I lost a large piece of work and did everything I could to get it back without success... I would appreciate your help 

Hi.I noticed a bug on figma auto-layout element.Structure : A form ui with a auto-layout frame (size: 520px), with two elements (inputs) inside. One input component (the main component) and another instance of that component (220px for each element, fixed sizes).When i select the main component and set it’s width to fill container (instead of fixed), the sizes keep “flickering” (growing and shrinking infinitely).I think it’s due to the other instance inheriting the fill container, while the other one is resizing..

I was reading some tutorials from Figma Learn to get a sense of how to use components, and in several of the tutorials they mention using a settings tab in the right sidebar either by clicking the three dots or going to component configuration tab. I do not see any of the information that the tutorials present when I do that. The only thing that shows up when I open the config tab is a description box where I can write a description for the component and a box to paste a link to documentation. There are no details about the layer or component as are shown in the tutorial previews. I don’t know if this is a problem with the version of Figma I have - the newest one I believe, since I only recently started using the program on my work computer - or if it’s a problem exclusive to the browser version of Figma (I am unable to download the desktop app on my work computer for some reason that I haven’t been able to fix). I have also searched the support forum for answers and nobody else seems

Hi. Someone in support need to look in to this. I downgraded to free plan 25 april. I got that confirmed on mail. Now (2 june) I got charged €42.74 EUR for a full seat? I havent even used it since then. Need help asap and a refund. 

Hi,I recently completed a research interview via Outset.ai after being invited through a popup during the Figma tutorial. I was promised a $10 incentive payment within one week, but it has now been 2–3 weeks and I still haven't received it.During the interview I did encounter a connection issue and had to reconnect after a few hours — my progress was saved. There was also a brief error screen that said "contact Figma", but when I retried the next day it worked fine and I was able to complete the session.Could someone from the research team look into this and confirm whether my payment is on its way?Thank you!

I CANT CANCEL MEMBERSHIP PLEASE HELP

I lost all of yesterday afternoon’s design updates across multiple pages in a file, and there’s no version history recorded for those hours. Is there any way to recover updates from that specific time?When I was working in Figma, my network connection was stable and I didn’t see any offline changes message, which makes it really strange that a chunk of my work just vanished.

The Figma API is completely blocked (rate limit ~25h on all endpoints, including curl). There should be no restrictions, as I have an Edu subscription. Why is this happening? Is this subscription limited to the API?

My account email used to be a different one in the past, but since it was a company email and they were changing their domain, I updated the account email with a personal one of mine back in December, 2025. The update went smoothly and I’ve been using this account for all my work since them.My account has been logged in my computer for quite some time, but today it was logged out, and when I tried to login again, I couldn't remember the password, so I tried resetting it. The resetting email didn’t came, not even in the spam folder. So I just tried logging in with Google, but it seemed to create a new account, which is weird because I already had the account. And now all the files and workspaces I had disappeared and the account seems to be brand new - I even received a welcoming email. But that’s totally weird, because again, that is the email I already used in my account.I have some links of works I created and I’m able to access them via link and see the projects, but they are not in

Hi Figma Team, I have always been on a figma free plan ever since I created my account. I don’t hold any other personal account. However today when I logged into my account after a year, I see that all my old files are missing. I had the link of one of the file and when I tried opening it, it asked to “request access”. How is that possible when I am only one who worked on that or any other file from my account. Those files are very important for me, can you please help resolve this.

I tried to use MCP to access a Figma node. I authenticated but I get the error:  This figma file could not be accessed. IMPORTANT: YOU MUST READ THE MCP RESOURCE TO DEBUG THE ISSUE.  Figma Debug UUID: af09740d-d0f8-40be-b7e5-45fbe75061a9  Authenticated MCP user:  email: [redacted PII - DJV 3/11/26]  handle: Robin Clark  plan: Robin Clark's team  seat: Full  tier: starterI can see and browse the node in the browser. I can’t see that I have run out of tool calls because this has never worked

I teach at a higher education institution and have upgraded my educational plan and have understood that I have access to 3,000 AI credits/month. But I do not have the AI ​​icon on the toolbar.What can I do 

Just upgraded to Organization plan and I need the latest invoice sent to the billing contacts. I’ve tried to reach out in many ways Figma support is useless so fat. PLEASE TAKE THIS SERIOUSLY. 

Hi everyone,I used to copy an image (Ctrl+C from browser or local folder) and then paste it (Ctrl+V) directly into an image component in Figma - like for cards or avatar images - and it would automatically replace the image.But recently, this no longer works. When I try pasting, nothing happens. Now Figma only shows options like “Upload from computer” or “Make an image” (screenshot attached).I’m wondering: is this a recent change or bug in Figma?Is there still a way to paste an image directly into a component without having to upload it manually?Thanks in advance!  

Hi,My projects requires a custom font that I have installed locally, but it doesn’t show up on Figma and there isn’t a desktop download for Linux.Is there a way to edit files with custom fonts? I use Fedora KDE and Figma in the browser.Thanks

When i attempt to remove an item from my sidebar, it disappears and then immediately reappears. I’ve tried restarting the app, I’ve tried logging out and in, but nothing is working. Help!

quero o reembolso da minha assinatura. acabei de fazer e no ato da compra nao fui informada de que era em dólares. cancelei o plano no site e agr aguardo meu reembolso.

Buenas Tardes. Se trata de una aportacion de Historia a la comunidad. gracias.

I recently upgraded to the Figma Pro plan, which includes a fixed allocation of monthly credits for Figma Make. Unfortunately, I have encountered what appears to be a credit usage issue on my account associated with the email address shivashanmukh2@gmail.com.On multiple occasions, I provided clear and detailed prompts to Figma Make requesting specific modifications to my existing UI design. However, the generated output either failed to apply the requested changes, made unrelated modifications, or returned results that did not match the instructions provided. Despite these unsuccessful results, credits were deducted from my monthly allocation for each attempt.As a result, a significant number of credits were consumed without the requested UI changes being completed successfully. This has substantially reduced the credits available for my projects and has impacted my ability to continue using Figma Make effectively within my subscription limits.I kindly request that your team review the

Hey everyone,I’m posting here because I’m hoping someone in the community might be able to share their experience or point me in the right direction.I accidentally purchased an annual Figma subscription instead of a monthly subscription. I noticed the mistake right away and contacted support immediately after the purchase, but I haven’t received a response yet.Does anyone know if it’s possible to cancel or withdraw this kind of purchase, or request a refund in this situation? I completely understand that billing issues may need to be handled privately by Figma Support, but I’d really appreciate any advice on what the best next step would be.Thanks a lot for your help!

It seems that the native 'Remove background' AI functionality now alters the colors of the original image, making it hard to achieve consistency across multiple images.

I deleted one of my account and am trying to create one again with the same email but I am receiving a “Your request has failed” when trying.