Get Solutions

O figma web, não está permitindo que eu exporte meu trabalhos… alguém sabe como resolver? 

Hi Figma Support Team,I hope this message finds you well. I am writing to report a persistent issue I have been encountering while integrating with the Figma API.**Issue Summary:**I am consistently receiving a 429 Too Many Requests error when calling the Figma API. This issue occurs on both my Free plan and Paid plan accounts, which is unexpected — especially on the paid tier.**Details:**- Error: 429 Too Many Requests- Affected Plans: Free and Paid- API Endpoints affected- Frequency: occurs every time while calling api**What I have tried:**- Reducing the frequency of API calls- Adding delays/throttling between requests- Using different API tokens on both plansDespite these efforts, the issue persists. I would like to understand:1. What are the exact rate limits for Free and Paid plans?2. Is there a recommended retry strategy or backoff mechanism?3. Are there any higher-tier API access options or enterprise quotas available?I would appreciate your guidance on resolving this at the earli

Hello Figma Support,I recently purchased AI Credits and understood that I would only be charged the prorated amount of $46.45 for the remaining days of my current billing cycle.Based on what was shown during the purchase process, I expected my next invoice to be approximately $66.45 in total:$46.45 for the prorated AI Credits for the remainder of the current month. $20.00 for my Full Seat subscription for the next billing cycle.However, my upcoming invoice shows a projected total of $186.45, including an additional $120 charge for 5,000 AI Credits.This was not my understanding when I made the purchase. I only intended to pay for the remaining days of the current billing period and did not intend to automatically renew or pre-purchase 5,000 AI Credits for the next month.If I decide that I need AI Credits again in a future billing cycle, I will manually purchase or enable them myself.Could you please:Clarify why my upcoming invoice is showing $186.45 instead of the expected $66.45. Cance

 I subscribed to a Figma plan and was charged $3 USD. Three days later, I cancelled my subscription through my account settings. Despite this cancellation, approximately one month later I was charged an additional $15 USD — a charge I did not authorize and did not expect.Since this charge appeared, I have made every reasonable effort to reach your team:— 7 emails sent to Figma support— 3 contact forms submitted— Zero responses receivedThis level of unresponsiveness is unacceptable, particularly for a billing dispute involving an unauthorized charge.I am also deeply concerned that your platform does not allow personal account users to remove their payment card information. This is a significant privacy and security issue that leaves users exposed to further unwanted charges.I am requesting:1. An immediate full refund of the $15 USD charge2. Confirmation that my subscription has been fully cancelled3. Immediate removal of my payment card details from your systemI am aware that many other

Here is my set up:Account 1 ( = email 1) team A + pro plan Account 2 ( = email 2)team B + edu plan team C + free planI need to keep those 3 types of plan (for education purposes) but i would like to consolidate my accounts and keep the 2 (bc it gives me access to the edu plan). I would like the team A to make it to the secund account. I know how to move the files BUT i feel like i can’t move the paid plan… Any ideas??

I can’t login as i am not recieving my verification mail.  I checked all folders and tried the mail multiple times and it’s working fine. am also sure the email is correct 

I deleted the command with all the important files by mistake, and I need to restore it as soon as possible. the email did not arrive at the post office because the mail was overloaded and there was not enough memory to accept emails. I've cleaned my mail now, how can I get a repeat email with a link to restore the team? Please tell me, I have lost some very important files.[Moderator note: This post title was updated from I deleted the command with all the important files by mistake to I deleted the team with all the important files by mistake on 07-Jun-2026.]

is there any reason why i now can not zoom out to see all the content? as figma is using ZUI (zoomable user interface) principles in its core, this is quite unfortunate as now there is no possibility to overview the file before zooming in to the sections

It happens at random, but at some point the controls for auto layout get switched. This happens both with the alignment selection and the padding so far from what i’ve experienced. The only way to fix is to remove the parent frame entirely with auto layout, re-frame and re-apply auto layout settings. Dear Figma devs, how about we stop vibe coding everything and run some QA on the most basic features before pushing an update. 🙃 And no, I do not have anything flipped or inverse before applying the auto layout to the frame.Figma Version: 126.4.11Here’s the file:   

I'd like to request a refund for my recent payment. I haven't used it at all.

Can I get some feedback on a local AI app for Mac I’ve been working on?Hi everyone,I’ve been working on a local AI application for Mac and I’d really appreciate some honest UI/UX feedback from designers here.The idea behind the app is to run AI models directly on the device, so everything works offline without needing cloud services or an internet connection. I’ve been trying to design it in a way that keeps powerful AI features useful, but still simple enough for everyday users.Right now, the app includes things like chat with local models, document interaction, image generation, speech features, and a few productivity tools like working with files and knowledge-based content.While working on the design, I’ve been struggling a bit with how to balance: Keeping the interface simple without hiding important features Organizing multiple AI tools in a way that doesn’t feel overwhelming Making onboarding clear for someone using local AI for the first time Deciding what should be visib

Cybersecurity seems to be getting more complicated every year. Businesses now have to deal with ransomware, phishing attacks, cloud security risks, third-party vulnerabilities, employee security awareness, compliance requirements, and more.I'm curious to hear from business owners, IT professionals, security teams, and anyone involved in digital products:• What cybersecurity challenges are you seeing most often today?• Which threats concern you the most?• How are organizations balancing security with productivity and growth?• What strategies or tools have been most effective in reducing risk?I recently came across a detailed discussion on the topic that highlighted several common business cybersecurity challenges, but I'd love to hear real-world experiences and perspectives from the community.What do you think is the biggest cybersecurity challenge businesses should focus on right now?

Please allow us to turn off the AI suggestion pills. It feels unexpected that I can’t do that, like an oversight, because it’s a bit distracting and not that useful. More importantly, it’s blocking me from moving objects with arrow keys while it’s visible. It keeps appearing while I’m in the process of duplicating table rows over and over. If I want to move a table row I just created after it has appeared, I have to go click the row that is currently selected, then use the arrow keys. It’s slowing me down significantly, and this seems like a design flaw that would cause a lot of other issues – I’m sure I’m not the only one who really dislikes it.

I can’t find a way to use the Pencil and Brush tools within an existing mask. The new layers are not placed within it, even if it’s selected, or if a layer within it is selected.The Pen tool behaves differently, behaving like you would expect.1) Is there a way?2) If there isn’t, please consider this a feature request :p Thanks.

Summary. On an instance of a variant‑switching component set, setReactionsAsync stores a single flat reactions override that is applied across all variant states. This shadows each variant's own inherited reactions and breaks the component's prototype state machine — even when the written array is byte‑identical to what was read. The editor, by contrast, can add an instance‑level reaction that coexists with the inherited per‑variant reactions and runs correctly in the prototype player. The plugin API has no way to produce that representation.Repro. Component set Toggle, variant property State ∈ {A, B}, where State=A has ON_CLICK → CHANGE_TO B and State=B has ON_CLICK → CHANGE_TO A. Place one instance (it shows A), select it:const i = figma.currentPage.selection[0] as InstanceNode;await i.setReactionsAsync(JSON.parse(JSON.stringify(i.reactions))); // identity write-backi.setProperties({ State: 'B' });console.log(i.reactions); // still A's reaction (CHANGE_TO B) — frozen; should be B's (

I noticed that my Figma app hasn’t received some of the recent updates such as new left navigation bar and Slots for components.I’m using the desktop app, and I also tried installing the beta version, but the features still don’t appear in either version.To troubleshoot, I also reinstalled the application, but the issue remains the same.Are these updates still being rolled out gradually, or could this be related to account permissions, region, or workspace settings?Thanks in advance for your help! The actual left bar  No new UI in the help section   

I'm currently working on an educational calculator project that helps students convert percentages, GPA, and perform CGPA conversion across different grading scales.One challenge I've noticed is that many academic calculators provide a result but don't do a great job of helping users understand how that result was calculated. From a UX perspective, transparency and trust seem just as important as speed.For those of you who design tools, dashboards, or data-driven interfaces in Figma:* What design patterns help users trust calculator results?* Do visual comparisons, charts, or breakdown tables improve comprehension?* How would you present multiple grading scales (4.0, 5.0, and 10.0) without overwhelming the user?* Are there any Figma community files or design systems you recommend for educational tools?I'd love to hear how other designers approach clarity, accessibility, and user confidence when designing calculator-based experiences. 

Hi Figma community,I've hit a wall with a nested instance resizing issue. My team maintains two separate libraries: one for Icons and one for Components (which consumes the Icon library).When swapping an icon variant inside a component instance, the icon is retaining the default variant's dimensions and stretching the internal vector, rather than snapping to the new variant's native size.Here is the exact setup and the behavior I'm seeing:The Setup Icon Library: Icons are built as a variant set (24x24, 20x20, 16x16, 12x12). Each variant is a regular frame with fixed width/height and Left/Top position constraints. The internal vector layer is set to Scale/Scale. Component Library (The Button): We have a Button component with an auto-layout frame (Horizontal, Hug/Hug, Center-Center, 8px gap, 16px L / 20px R / 12px T/B padding, min-width 112px). Inside the Button, there is a text layer (Auto Width) and a nested instance of the Icon (defaulted to the 24x24 variant). The Problem When I

I have created a website using AI tool, now it is third day i am not able to download it to use on my domain n Hosting. AI tool is sharing the path to download it from following path which i am not able to find in my panel. RECOMMENDED: Complete React Website📦 Path: /workspaces/default/hostpro-react-complete.tar.gz Alternative: HTML Framework📦 Path: /workspaces/default/hostpro-html-framework.tar.gz another option it give How to Download:Navigate to: /workspaces/default/ Look for: hostpro-react-complete.tar.gz Download the file Extract it on your computerAfter Download:# Extract the archivetar -xzf hostpro-react-complete.tar.gz# Navigate to the foldercd code# Install dependenciesnpm install# Run development servernpm run dev# Or build for productionnpm run buildQuick Deploy Options:Your React website can be deployed to:Netlify (drag & drop the folder) Vercel (connect your GitHub repo) GitHub Pages Any static hostingThe complete website with all 9 pages, images, FAQ sections, and c

I have designed a UI for a device we are developing. Having selected a specific LCD with an active area of 49mm x 74mm (approx.) and a display resolution of 320 x 480 I set up a frame in Figma at 480 x 320 (LCD is portrait and we are using it in landscape mode). We are investigating using a native landscape display which has a screen resolution of 320 x 240 and an active area of 71mm x 53mm however when I adjust my 480 x 320 screens down to 320 x 240 the active area decreases. Is there a way to define the display resolution without altering the active area size? I set the original 480 x 320 screen up as a 32px x 12 column grid when changing to 320 x 240 I get a 32px x 8 column grid:Basically I want to set the active area size in mm and set the resolution:Active Area = 71mm x 53mm - resolution 320 x 240. I have north of 150 screens (frames) invested in the design and prototyped and don't really want to re do the whole thing.Any help is much appreciated!

Bug Report for Build Plugin: 1. Without any manual operation, Build plugin automatically resets App.tsx core file and wipes all original page routing & configuration. 2. I have to spend extra credits to regenerate all files to restore my B-end project, all consumed credits are caused by plugin’s auto-reset bug instead of user error. 3. I apply for full refund of wasted credits and fix this unexpected auto-reset issue. 

I canceled my subscription, but I was still charged €23.80. I checked my current plan, and it even says “free plan.” Please refund the amount and cancel everything if any services were not canceled. 

I have created a new project which has eated 700-800 AI balance and end product is error log. Kindly reload this balance into my account. picture is given in this topic as well. 

 Gemini 3 Pro, which I used to use often in Figma, is gone.This time the credits have been reset and all the better options are gone.The quality of image generation is poor because only the submodel remains.I'm using the same paid pricing plan, and other team members are experiencing the same symptoms.I wonder why.ai credit (figma offical)now 

Problem with Build plugin when generating B-end backend page: 1. Using model Claude Sonnet4.6, generated CSS syntax is incompatible with LightningCSS, which causes Vite compile error during code building. 2. After plugin auto fixes all errors and finishes generating 13 source files including route, sidebar and page components, the preview page stays completely blank and cannot render prototype. 3. This issue newly appears after Sonnet4.6 model update; previous model versions generate code without compile failure and preview works normally. Request: Optimize CSS output rules of Sonnet4.6 to avoid unsupported syntax for LightningCSS and fix blank preview bug.