Get Solutions

The loading spinner continues endlessly when trying to publish a library in Figma site. The publishing process is stuck and failing to complete. This issue has been persisting for over 30 minutes. Anybody have the same issue?

I'm using Figma Make to generate design drafts, and I think the results are pretty good.Now I want to copy the design.To do that, which Professional tier should I subscribe to?Full? Dev? Or Collab?

Hi everyone,I’ve been unable to use Figma Make for about 4 days now. I reached out to Support and a Product Specialist confirmed this is a known bug: "The issue you're experiencing seems to be related to a Make bug that our engineering team is actively investigating... this error message is not related to any AI credit limits."This seems to be account-specific. My main account (Professional Plan) is completely stuck, but a separate test account is working perfectly on the same PC/network. Is anyone else experiencing this bug? If you found a workaround to "reset" the account connection to Make, please let me know!

Hey there, wondering if I could get an ETA for a plugin that I published called Claude Canvas?I’ve got a few hundred people waiting to use it :) https://www.linkedin.com/posts/joshcusick_designsystems-figma-claude-activity-7434252178325794817-akvg?utm_source=share&utm_medium=member_desktop&rcm=ACoAABvXhI8BHspProyaxG0yTQVnmTYJJQ7NvII

Hello,I wanted to log in with my education account but it’s not possible anymore since I lost access to my education E-mail. Is there any way to change the E-mail of the account to get access again? Or sent the code to another E-Mail?I submitted a request and my ticket number is #1799999 but I can’t see the request on this account when the AI sent me a link to check the status. Should I submit a new ticket? I didn’t get a confirmation mail either on the new mail I gave them for reaching out. Thank you in advance!

Whenever I use the Glass Effect, I encounter the same problem. I create a frame, fill it with a color, and adjust the opacity. However, unwanted lines start appearing, even if I convert the frame into a component. This issue occurs every time, and I would like to understand the reason behind it and how to fix it.

Hi, I accidentally deleted my account (Email: [redacted PII - DJV 3/16/26]) just now. I have very important design files in it. Could you please help me restore it? Thank you!

The other day, I was designing a new UI on another page, butit seems the prototype function isn't available.What could be the reason for this?

Looking for a plugin that can be connected to Claude Code or GH Copilot that would allow our UX designers to prompt large refactors or layer naming (better than the auto layer naming tool that is there now). I saw https://www.figma.com/community/plugin/1609172343926725211But there are very few comments and 2 of the 3 or not great. 

When a designer has updated a design, what is the best way to express design updates through MCP to a model? I did not see any tool that would facilitate. Does anyone know if Figma will add versioning or diffs through an MCP tool? If not, is there an established best practice that like storing all the json data from get_design_context and get_metadata into a snapshot file to compare with when there are updates?

I have released the 【Data Fill 数据填充】 plugin. I hope it can speed up the review process. Please ask the relevant staff to help review it as soon as possible! Thank you!

Hi everyone, I am fairly new at using Figma and I am running into an interaction issue on a thumbnail image tile component with an active and hover state. I replace the image on each instance by pasting a different image under the fill option. It shows the correct image when I manually switch between active and hover states on a frame but as soon as I prototype this it will always show the hover state image of the master component. It doesn`t change anything if I add the “while hovering” interaction on the instance instead of the master component. Any idea how to solve this would be much appreciated.

I tried to use MCP to access a Figma node. I authenticated but I get the error:  This figma file could not be accessed. IMPORTANT: YOU MUST READ THE MCP RESOURCE TO DEBUG THE ISSUE.  Figma Debug UUID: af09740d-d0f8-40be-b7e5-45fbe75061a9  Authenticated MCP user:  email: [redacted PII - DJV 3/11/26]  handle: Robin Clark  plan: Robin Clark's team  seat: Full  tier: starterI can see and browse the node in the browser. I can’t see that I have run out of tool calls because this has never worked

tried to access from an old link but it shows me this, but i have not deleted anyone of my projects

This account was recovered by our team. Ronny Barrios the old owner and now ex-employee was the owner of this account. The marketing team here shared documents of design on figma. Ronny quit on 3/14/2026, and was the owner of these files. However, the files are completely missing now and our team no longer has access to their current project. Is there a way to see if he deleted them with malicious intent when he quit to spite the company. If not what happened to them? 

Hi, I accidentally added a full seat and removed it immediately. The billing adjustment is showing $53.19. Could you please review and remove this charge?

I really wish there was a way to export my transcript from figma make. If I am a non technical user, I need to be able to extract this transcript from time to time, to give to another AI to help evaluate what I am doing, and to document my process. There is a lot to learn from the process.  For the past hour I have been trying to copy and paste the content, but that wont work either.  I highlight huge chunks of the convo, but the way the page is structured,  only 10% of what I highlight can i paste into a document. Its a real pain!  At least let your agent see the convo transcript so we can talk through what we made before ,and the agent can talk about different versions and see back into the project history!  

This has always been a pain point for me — whenever I need a logo from a website for a moodboard, competitive audit, or brand exploration, I end up digging through DevTools or screenshotting something blurry.I finally got frustrated enough to build a Chrome extension to solve it. It's called LogoFetch — it scans the active tab and surfaces every logo it finds (inline SVGs, linked images, favicons, OpenGraph assets, CSS backgrounds) in a panel. You can then hit Copy to Figma and paste directly, or bulk download as a ZIP.A few things that came out of building it that I found useful for the Figma workflow specifically:— SVGs sort to the top automatically so you're not hunting through PNGs— Single-color SVGs can be flipped to black or white in one click (handy for dark backgrounds in decks)— The copy button outputs paste-ready SVG code directly into Figma It's free and on the Chrome Web Store if anyone wants to try it:

Hey everyone! 👋 I'm having an issue with a dropdown menu in my navigation component and I can't seem to fix it. Here's my setup:- I have a Navigation component with variants (closed and open states)- The dropdown opens using a **Mouse Enter** interaction with **Change to** action, switching to the open variant- The Navigation layer is at the very top of the layer hierarchy on the page The problem is that even though the Navigation is the topmost layer, the section below it (hero section with text and illustrations) is visually overlapping the dropdown when it opens. I've already tried:- Checking and disabling **Clip Content** on all parent frames- Moving the Navigation to the top of the layer panel  

 I am a teacher at the EASD Ramón Falcón in Lugo. I have created a working group with the students, but we are having problems verifying the student Daniela A. L. [redacted by forum moderator to remove PII]. She reported the issue and was told it couldn't be verified. I'm forwarding the email I received:  Hello Daniela, Thank you for your patience while we conducted a thorough review of your verification history and the associated escalation. After a deeper look into your request, we are sorry to inform you that we are unable to verify your status at this time. Because our system could not validate the information provided—and due to the nature of our verification platform—we are not able to offer further details or manual assistance for this specific request. We realize this isn’t the news you were looking for, and we truly appreciate your time and understanding

LGH Consulting Inc provides a wide range of financial and management advisory services to both domestic and international clients. Headquartered in Anaheim with offices in Riverside and San Marcos, the firm serves clients in lawsuits, business consulting, estate planning, homeowner's association management, and personal financial planning. Through detailed analysis and transparent communication, they aim to help clients remain financially viable while not waiting for the future to achieve goals. LGH Consulting focuses on collaboration in order to deliver client-specific strategies that enhance operational efficiency, reduce tax burdens, and ensure long-term financial health. ​

Figma slots does not allow for me to edit components with existing content without overriding all instances. For example, i want to update my popover component to leverage my surface card component so the engineers know which surface card is referenced. I drag in the surface card into the component. I drag the content inside the slot, and all instances update. Ideally, this would work similar to when you move content around components it maintains the connection in all instances. see video

Hi! I manage a team of designers with the professional plan.I’m aware that starting March 18th, a limit will be enforced for the use of AI credits. What does this mean?- Will my users no longer be able to use AI credit-consuming features until the monthly reset?or- Will they be able to use more AI credits than expected, which will then be billed at the end of the month? If so, is there a way to prevent this and limit credit usage?

Hey folksWhen working on freelance projects, I’ve noticed that creating a structured brand system (logo direction, colours, typography, tokens, etc.) often happens while designing in Figma rather than before.I’ve been experimenting with generating a rough starting point upfront — something like:- logo directions- colour palette- typography pairing- basic UI preview- design tokensThe idea is not to replace design, but to start with a structured base before opening Figma.I also made it possible to:- sync tokens directly with Tokens Studio- download all assets as a .zipSo it’s actually usable in a real workflow, not just inspiration.I’m curious how others approach this:→ Do you usually define a system first, or let it emerge while designing?→ Would something like this actually help your workflow,?Would love honest feedback — especially from people doing freelance or early-stage proje

Hi everyone,We're migrating from one cloud site to another due to some internal client acquisitions.This involves migrating several hundred issues and approximately 900 Figma Design links.I tried checking with Atlassian's standard data transfer and migration tools, but the links aren't updating, and it seems they all need to be moved manually and updated.Is there a way to properly migrate Figma designs and data from one cloud site to another?Do you have any scripts that can automate the process, for example, via API?Thanks for your help.Davide - Reti Team.