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RC12345678
New Member
October 7, 2026

Cant interact with trash files on mobile browser

Hey team

I’m trying to restore a file from my trash but it’s not working on mobile browser. I’ve tried using different browsers (Chrome and safari) on iOS on desktop mode and using specialised desktop experience browser apps but it’s still not working.

 

what happens is that when I’m in trash I can click on a file but it doesn’t open up anything. I can see the files are there, but can’t open them up or see any options for restoring or permanently deleting.
 

i need to be able to do this urgently and I don’t have my desktop with me as I’m not near my home or work, so mobile it is.

please let me know if this can be resolved. Thank you 

1 reply

Jaycee Lewis
Figmate
Figmate
October 7, 2026

Hey ​@RC12345678 👋 File recovery isn’t something we can’t handle in the forum. Please submit a bug report through the Support Hub: Support Hub  > Type “Report a bug” > Click Start a chat > select Enter and follow the prompts. In the form, include the URL of the file and grant "Can View" access with support-share@figma.com. Talk soon! — Jaycee