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Figma Make can't find the image I uploaded in the prompt.

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When I attach an image to the prompt window and send it with a prompt, it can not locate the image! Can’t do anything swapping or create a new section with image! Help!

Figma Make

Jaycee LewisSolution

Figmate

Hey everyone.The team let me know a fix has been rolled out to address this issue. Thank you very much for all the reports and for your patience.

Please make sure you Figma tabs in the browser and the Desktop app (if used) are refreshed and updated. If there are any lingering issues, please post here and we’ll take a look. — Jaycee

xanthipi

New Member

I also have the same issue, as you can see even though I attach a screenshot, Figma does not see that.

Gayani_S

Community Support

Hey @Ana Kang, thanks for reaching out!

When Figma Make says it can't locate an image you've attached, it's usually tied to how the file made it into the prompt, the file itself, or something specific to that file. A few quick things that'll help us pin this down:

How you're attaching it, are you using Add context in the prompt box, then Add images and files, or dragging the file straight into the chat?
Can you give me a screenshot of the message.
File details, what format is the image (PNG, JPEG, GIF, SVG), and roughly how large is it?
Does this happen in every Figma Make file you work in, or just this one?
Is this happening in the browser, the desktop app, or both?

It's also worth trying a refresh and reattaching the image to a new prompt, since that can resolve one-off attachment issues.

For more on supported formats, size limits, and best practices for attachments, here's our guide: Attach files to a prompt in the Figma agent and Figma Make.

Thank you,

Gayani

Ana KangAuthor

New Member

Please see the screen shot, I’ve been using it for months with no problem, started this week the attachment of the image doesn’t work. Nothing changed in my image format, I tried png, jpg, big or small, either works. It seems like the AI can’t read or find the attachment when I send it with prompt.

Ana KangAuthor

New Member

@Gayani_S Hi! any feedback on this? I can’t work with Figma for the past week, need this to be fixed asap.

dhsdesign

New Member

I am having the exact same issue. I can see the thumbnail in the AI chat section of Figma Make, but the AI cannot view it, explains there’s no actual upload and the imports folder doesn’t have it. This is a new issue, I have not changed my habits at all, it worked fine prior to today.
Edit: I’m on the Figma desktop app on MacOS. I have completely closed and restarted Figma as well to no avail.

ksn

Community Support

Hey @dhsdesign - thank you for reporting. Can you share a screen recording of how this is appearing for you? I’m looking into this right now, and I’d like to compare perspectives. Thank you!

Update for context: I’m not able to replicate on the desktop app for mac, but I want to see if I’m not triggering it the same way you are

Matthew_Holloway

Same issue here! Just started happening after I updated. Steps to replicate:

Drag file into prompt window or select “+”, select Upload files. I select the screenshot i want to attach. The screenshot loads and I see a preview of it - all expected behavoir. But once I send the screenshot with a prompt, Figma make responds with “No — nothing came through for this message either. The screenshots aren't reaching me.” “They didn't land in the imports folder either “
I’ve tried dragging and dropping and upload files option, neither worked. The only way it works is if I drag n drop the asset into the files folder.
Running Figma desktop, macOS Tahoe 26.6.2
Edit: Just tried Figma browser, still not working.

ksn

Community Support

Thanks very much! I’ve been trying to replicate this, but haven’t been able to. If I drag a photo or add it from the + menu, any prompt that I run processes as expected 🤔

Is this only in one particular file you’re using, or does this all error out in a new Make file as well?

Matthew_Holloway

Nope, none of my Figma Make files work. Even new ones.

kaurvika

New Member

I am experiencing the same issue. It was working fine before yesterday.

Komaya

New Member

I also started facing this exact issue this week. The uploads were working normally before, through context, drag and drop or normal uploading. It no longer sees the files in src/imports. Tried adding the files directly to imports but it says the file formats are not supported (videos, and audio), images work well.

Arundhati_Sampath

New Member

I am having the exact same issue in yesterday. Could you help please? This is slowing down my work substabntially.

Bart_Van_Hecke

Active Member

Same issue here. Tried everything, closing, reopening, updating to the new version, screenshot, upload png. Nothing worked

Helping software companies design better products.

CW8

New Member

I am also having the exact same issue today. Using Chrome, deleted cookies. Did a full restart. Using the Figma Make desktop app, can’t copy and paste, upload, or drag an image or screenshot from folder into Figma Make AI chat. Have tried in multiple Figma Make files. Is this being actively investigated by the Figma Team today, 5th October, 2026?

CW8

New Member

I can’t upload or copy and paste images or screenshots into Figma Make AI chat. I’m using Chrome. Deleted cookies. Refreshed. Tried different Figma make files, but still doesn’t work.

Is this issue being actively investigated today, 5th October 2026?

MikeK

New Member

I am also have the same exact issue. This was not a problem until just a few days ago, and it’s causing major issues for me. No matter how I upload an image into the Figma Make prompt, it is telling me that it can't receive image attachments in this environment. Again, this is a very new issue that is clearly affecting a lot of people.

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