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I was logged into an old school email, and after graduating recently, the institution deleted that email address. I wasn’t able to edit the email for the account and now, I cannot sign back in. This was 2 years worth of hard work 😭 and I would hate to lose it. I have created this account to connect with support teams to get some help. Please let me know if there is anything that can be done! I really really need my Figma account back , it has all of my projects and assignments . Please help me retrieve my account back .

TABLES! FINALLYNow it’s time for shadow/gradient variables!

Hello, I have a MacBook Pro Late 2013 with Mac OS Big Sur. My Figma app version is 116.16.13, and recently the app stopped working and requiring an update, but I can’t open the downloads link, or even download via homebrew

I wonder if it’s possible to turn a frame into a rectangle ? If it is, which other shapes can a frame be turned into ?When a rectangle is selected and frame selection is used, the rectangle is stored inside a frame. In that case, it’s intuitive to take the rectangle out of the frame. But I can’t figure it out when there’s a frame without any child layer.Appreciate any help.

Hi, I wanted to add a Gantt chart template to my FigJam board, however, they seemed to dissapear from my screen when I tried scrolling. Later I noticed they didn’t get deleted, they were instead on the right side of the board. Attempting to scroll to that side, on my MacBook and on my iPad, the board just does not allow me to go past the halfway point of the FigJam board. Now I am afraid I cannot access those templates, and I can also not delete them as I cannot reach them…Help is appreciated!

Hi!Nobody in my org seems to be able to access Dev Mode despite having Full Seats in pro mode. Please advise / assist!  Thanks! 

**Bug Description:**When a node has both "Flip Vertical" and "Rotation" applied, the exported JSON (via exportAsync with format: "JSON_REST_V1") does not include any field to indicate the flip transformation.**Steps to Reproduce:**1. Create a rectangle with an image fill2. Apply "Flip Vertical" transformation3. Apply "Rotation 180°" transformation4. Export the node using exportAsync({ format: "JSON_REST_V1" })**Expected Behavior:**The JSON should include a field (e.g., in imageTransform or a separate property) to indicate that the image has been flipped vertically.**Actual Behavior:**- The JSON only contains "rotation": -180- The imageTransform matrix does not reflect the flip- When only "Flip Vertical" is applied (without rotation), the exported image   is already flipped- When both "Flip Vertical" and "Rotation" are applied, the exported image is   NOT flipped, but there's no indication in the JSON that CSS transform should   include scaleY(-1)**Impact:**This makes it impossible for

I am a teacher at an educational institution approved for the Figma Education Plan.My own Figma account was successfully verified for the Education Plan, but my students’ verification has not been completed correctly, and their Figma accounts are currently experiencing issues.It’s possible that an automated verification error was triggered because multiple students uploaded the same course syllabus (lesson plan) PDF.Would it be possible for your support team to help resolve this issue?  

Hi I have an issue that I can’t login Figma app for some reason. I had no issue with personal figma account. But I recently started a job. I have another Figma from work. then I kept having this error message on the screenshot.I updated the OS on my pixel. and I removed personal figma app from it.How can I solve this issue?Thank you in advance!  

Hi, I have paid subscription, used it 3-4 days invested so much time to create figma now it saying “ I cannot fix Figma's webpack bundler.” please help me restore running version  thank you,sid.

Reference Source / Mobile Preview:https://sites.google.com/view/reddeadredemptionmobileapk1506/apkProject DescriptionI am currently analyzing and recreating the visual hierarchy of the Block Blast puzzle interface within Figma. The goal is to establish a robust design system that mimics the fluidity of the original mobile application. This project focuses on the grid logic, color theory, and user interaction feedback loops required for a high-fidelity prototype.Key Design Features Grid System: Fully responsive 8x8 matrix optimized for mobile frames (iPhone/Android Viewports). Interactive Components: Drag-and-drop states (Hover, Pressed, Released) using Smart Animate. Visual Assets: High-contrast block elements with rounded corners and vector scalability. Performance: Optimized layer structure using Auto-Layout to reduce rendering lag during prototyping. Technical Specifications Category: Mobile UI Kit / Interactive Prototype Format: Vector & Component Instances Compatibil

I use variables mainly to store string values related to copies that I wrote in my appToday I found that the search function is not working, whenever I tried to search for something it does nothing. The issue persist across files.is there anything I can do to fix this issue?

My Figma is lagging , tried each and everything , Even changed my account but it did not work , Idk why this issue is happening in all files.Pc Specs: i5 8gen 20gb  UHD 620 built in Graphics please reply, Thank you 

I’ve been using this plugin for quite some time to import JSON translation packages into Figma variables and it works great. What I did was to convert the structured JSON into Flat JSON with “/” delimiter (as the figma variables support), then import the flattened JSON using the plugin into my figma variables. resulting in a structured figma variableshttps://www.figma.com/community/plugin/1342144412728651309/language-variables result For some reason recently Figma variables unable to import all the text in the JSON files, sometimes some lines are missing, sometimes it does not import anything at all JSON structure is the same, the process still the same.I did some testing that importing the JSON straight to figma variables (still structured json) works, figma then replaces the delimiter to “_”The only caveat is that i need to edit the variables manually to make it structured like in the first picture, which can be troublesome if there are hundreds of string variablesWhat went wrong? wh

Hello everyone,For the past few months, I’ve been noticing a recurring issue with Figma: after each update, some elements in my designs (like text or buttons) disappear or revert to an earlier version. I’ve checked the version history, and there’s no intervention from my team. This issue occurs on both my professional and personal accounts, and even on designs that haven’t been modified in a long time, sometimes over two years.When I look at exported versions (whether as images or on Zeplin), these errors weren’t present before the update and the export. This suggests that the problem isn’t due to my own oversight, but rather a bug.The issue is quite problematic because it forces me to double-check and correct these designs before every client or internal presentation. I’m curious to know if anyone else has encountered this issue and if there are any known solutions.Thank you in advance for your feedback!

Hey Figma Heads!I’ve noticed that some of my icons have holes in the circles where they’re not supposed to (e.g., in images). Does anyone know how to fix this issue while keeping everything in a single vector and maintaining a consistent stroke size?It seems like the problem might be caused by the stroke breaking into negative space when overlapping itself.The last image shows what it’s supposed to look like. Any help would be greatly appreciated! How the icon is suppose to look like 

So i have a file called Global Copy Library which houses all of my written copies in string variables. It is published as a libraryWhen I work on a project file I would add the global copy library file into the project’s libraryThis allows me to “recall” the copy values from the variables in the global copy library file directly into the project file, effectively reusing the copies I’ve created before, somethin like this Let’s say i have a button in the project file that i want to label it as a Save button, I will pull the “Save” copy variable from the global copy library and attach it in the button text property, then the button will be labeled “Save”If i made a change in the “Save” string variables in the global copy library file, let’s say “Save” changed into “Keep” then i publish the change, what usually happen is that i need to manually update the library in the project file  like in this screen. I would just click the show all updates, and the update for my changes will appear th

Hello,  I am education verified, but some of the students I work with are not. For them, I have used open sessions when we have live class activities. For some reason, it’s not working anymore. It keeps telling them that they have no editing access even when the first message that comes on their screen is that they can add text, draw, and add images on the figjam. Yet last week it was working. It has disrupted a lot of activities. Please help me out.  Also, I thought that even if someone is not education verified they can still edit a file but will lose access within a week? Kindly clarify that for me. 

Hello, I have the Figma Make for Education, and after 5 - 6 prompts, I hit an AI limit: Does not the Figma Education provide access to Make, with more credits? Thanks

I’m encountering what appears to be a billing bug related to the Professional (monthly) plan.Here is what happened, step by step, without revealing any personal or financial information: I purchased the Professional plan with full seats on Oct 17. My coworker also purchased a Professional plan separately for their own account. I created a team and invited a collaborator to work on a project. Before the paid month ended, I cancelled the Professional plan around Nov 1, well before renewal. After cancellation, my account correctly showed the Free plan and no active subscription. However, on Nov 11, I received a new charge of $20, for the same plan period as the previous billing cycle — even though I had cancelled and was already downgraded. I confirmed through my bank that the payment was actually taken. My Figma account still shows Free plan, meaning nothing was renewed — yet a charge was still processed. This looks like an accidental second charge for a billing cycle that

We currently use Appetize in our organisation as our product to demo our native apps - link. Which is great way for designers to stay up to date with the latest changes in production. However, it doesn’t provide a more holistic way to look at your app, ie more like a flow chart view of all screens across the different navigation tiers. A full IA map or flow chart if you will with all screens mapped out in order to identify any pain points / gaps within user flows or identify opportunities for new features, new components and identify old legacy components, etc etc. Especially to build up a view of where new compoments are being adopted across the app as different development / product teams ship the new components. Especially when it comes to a rebrand, ie to get a view of what percentage of the app has adopted the new brand vs not.Our dev team exported the latest screens from Appetize to a folder for our design team and then we created a flow chart layout in Figma manually. However, i

Hello, i’m a visual communication student (Graphic Design) i study for my degree and this is my last year, i have a student email, i have emailed SheerID 2 times and each time they close the ticket fully without giving any information why, can anyone help? i just want to finish this year with the student account, i don’t want to buy the full version yet image attached is the response from SheerID 

Is the Apple Macbook Air 13 M4 32GB RAM, 1TB SSD slowing down when working with 20 layouts in the Figma compared to the Apple M4 Pro (14C CPU, 20C GPU), 24 GB RAM, 1024 GB SSD?Where is it more comfortable for you to work when comparing Air and Pro?

Recently, it seems that now interacting with prototypes in the Notes view of presentation mode in Figma Slides does not reflect what the audience is seeing in their view of the presentation. I have to move my cursor away from my notes to the audiences view of the slides and interact with the prototype there. This seems like a bug to me. It was not performing this way last week. Additionally, another update that seems to have happened at the same time is that prototypes in Slides load automatically and do not need to be clicked on to load, this is OK, but in my use case, i wanted 2 prototypes on the screen at once (Before & After versions), and having them load at the same time causes confusion. Having an option to load immediately or start on click would be helpful. 

I have applied for the student plan. After few day, I got an email stating my student account is verified. But when i login to my account it is not updated and i am still in free plan instead of student plan. If any one knows anything about this issue please do share and help me to resolve the problem.Thanks