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Hi! I was charged 9.67$ even though i cancelled my subscription and was barely using the free plan only?

I exported two libraries to use them in Figma Make, but neither of them is being accepted. However, in regular Figma files, both libraries are detected and work correctly.What’s strange is that I use this same library in another account without any issues. The problem only happens in my current account, where Figma Make doesn’t recognize the imported libraries at all.Has anyone experienced something similar or knows what could be causing this?

A weird situation. Just had to change laptops due to emergency and on the new laptop even after installing Figma Font Helper the fonts are marked as missing. Once I try to reinstall them, usually the last installed font appears, while other disappear again. Let’s say, Bold is working, but if I install Regular and refresh the page, the Regular is working and Bold is missing.

I’m importing the design in Figma to Wix, and this is what happens. How to fix this?  

Hi. I accidentally turned my whole project into a vector. I went to check my autosave history and only have one checkpoint for some reason at 9:57, 10 minutes after this happened.In retrospect, this was a stupid mistake. It all happened because I got annoyed that the pixel grid wasn’t showing on my screen so I thought hitting every single key on my keyboard while holding the command key on my Mac down. If you have any idea as to what could possibly done to reverse this it would really be appreciated.

I love the new “Make” feature, but I cannot get over how the “Download Code” button doesn’t download the code you’re provided.Download Code button in Make pageYou get a .zip file with the name of the tab and no contents. Is there something I’m missing? I understand it’s “AI Beta”, but if this feature doesn’t work - why have it on the screen?

Hello support team,I have used figma.com free ai features for some time, it is good. So now I determine to buy it for person,  and my company said the company can reimburse me because that is company task. You know it needs receipt of company, however, I have to pay by myself.  So I want to know how I can get the company receipt but I use my personal credit card to pay. Looking forward to your response. 

When comparing current and updated component instances in “Review updates” window and cycling through the instances with arrows, the previews don’t change at all. When using “Go to instance” button I can clearly see that the instance has overwritten properties which do not show up inside the review window.Issue is present in both native app and web version. Colleague could also reproduce the same issue in another project. 

Hello! I have submitted several different types of documents to the following website https://www.figma.com/education/apply?utm_source=figma&utm_medium=email&utm_campaign=edu_onb&utm_content=main_button&utm_campaign=Onboarding+-+Edu+New+User&utm_content=Day+05+-+Edu+Verification&utm_medium=email&utm_source=figma with the intention of getting my student account verified. Every document I have uploaded contained my name, my school, and a date. I have tried uploading my student ID, my class schedule, my letter of enrollment, and my tuition receipt, all of which have failed. Now it says “verification limit exceeded”. What am I supposed to do? I need Figma for my college courses. Please help!!!!!!

When hovering over this menu item, the item contents (icons and text) disappear.  

Selected color in spec file appears as black but also appearing as white in the main color file? How can i mitigate this bug? 

I’m experiencing an issue where certain elements in my Figma file are not loading or displaying correctly in the Figma desktop application, but they do appear correctly when viewing the same file in the browser version of Figma.Specifically: Some images and visual elements are missing or not rendering in the desktop app The same file loads fully and correctly in the web (browser) version The issue appears to be isolated to the desktop application, not the file itself This is causing inconsistencies when working locally, as designs look different depending on which version of Figma is used.Steps Taken / Observations: Confirmed the issue occurs only in the desktop app Verified that the browser version displays all elements correctly The file and assets themselves are intact and accessible online

Using my work account I would like to leave a comment on a plugin. However, I do not care to have my full first and last name displayed on the internet. I’ve changed my work name previously but it always gets changed back by my company. Can I have a nickname that will only show up for the public facing interface and not my company interface. I had to create a new personal account just so my full first and last name would not display when adding comments on plugins.

Hello,I’m experiencing a critical account-level issue.I am the owner of this file.Immediately after opening , It disappeared at once.Important details:– The files were personal Drafts– They were never part of any team or project– They are not in Trash– They are not in Recents– They are not searchable– The disappearance happened instantly– This occurred today, just minutes before contacting supportI was advised by Figma chat support to post here, as this appears to be an account-level Drafts visibility or deletion bug.I would really appreciate if this could be investigated using account logs or backups to determine whether the Draft files can be restored.Thank youAccount email: [redacted by moderator to remove personal information]File name - Invisible OrthodonticsTime of issue: Jan 10, 2026, approx. 10:00 ISTFile URL - https://www.figma.com/design/G0P4zlxbl09LoFQD9OTzP6/Invisible-Orthodontics?node-id=22-432&t=mDtNN9YOqefvrEnX-1 [image redacted by moderator to remove personal inform

[image redacted by moderator to remove personal information]I just open my project and I have this error showing..the url is: https://www.figma.com/design/TzXFpxf65PU9qEgiQ902Jz/VideoDiarythe name was VideoDiaryand I last access it yesterday: 11 Januaryit’s frustrating because this file is really important to me, and it disappeared without notice.

Hello everyone, Its been a a week since I started learning Figma, and I am running into the following issue.When I remove the horizontal and vertical padding from the auto layout frame of an instance  of a Text Component, I see that the frame does not wrap the text. It just reduces its height to 0 Here are the steps which I followed.Created a text field and wrapped it in autolayout, added a stroke.  Converted it into a component Added another variant , named them Default and Hover. Created the instance . Set the horizontal and vertical padding to 0 in the instance .I was expecting to see the autolayout frame wrapped around the text. I am unable to understand , why setting the padding to 0 leads to this. As a test, I tried adding fill to the instance. Initially it did not appear, but when I reset the padding values, the fill appeared.Please have a look at the screenshots I have attached.

Hi!My school email address expired and I no longer have access to my original school email address associated with my Figma account. As a result, I currently cannot access any of my files under my Figma account. Please help me update my account email. I submitted a help request a week ago with ticket number #1676497. The AI support agent haven’t get back to me since. I have a project deadline coming up, so please someone help me update my account email. Thank you so much!

I just updated to Figma Desktop App version 125.6.5 (MacOS) and I'm running into an issue.If I open the variables window (from left pane, it goes into fullscreen, then minimize so it’s a floating window), then try to paste anything into the workspace, paste doesn’t work. If I close the variables window, paste then works.This is the same whether I’m copying a hex value from a variable field and trying to paste it into the workspace or copying from another app, paste only comes back as an option when variables are closed.Oddly, “paste over selection” and “paste to replace” when text is selected both work. 

I’m at my wits end with this one. I am constantly publishing a good portion of my design system despite not doing any changes to my core components.I have gone through my file to make sure there were no other conflicts or pulling variables/tokens/styles from other files. Sometimes I’ll make a change to a component that is NOT connected to any other component and Figma still gives me a huge list of components that have apparently been updated and need to be republished. Please help!

 I'm making an application that requires user authentication by OAuth to perform certain actions, and well to avoid the problem of the user having to repeat the OAuth multiple times, I can use the Refresh Token, but reading I saw that they combined the use of the same endpoint that returns the code in the OAuth flow with that of the Refresh TokenBut there's a problem, it redirects me here:https://developers.figma.com/docs/rest-api/authentication/#refresh-oauth-tokenAnd this page only covers the OAuth flow. There are no examples or explanations of how to use the same endpoint for this flow to use the Refresh Token and get a new one. By the way, the page doesn't even mention the refresh token's validity period. The only thing they mention at the end of the document is that the access token lasts 24 hours. It's confusing because I don't know if it's just the one generated manually on the page or both (it would be good to clarify that). I'd like to know if there's any official documentatio

There is no problem, everything is resolved.

Currently Copy/Paste Properties doesn't seem to work at all. I have 2 simple rectangles with different fill colors and strokes. I copy one, then paste properties on the other. Nothing at all happens.This is in the standalone app on Windows. 

Hi I recently leave a team accidentallyAnd my draft file is missing Can you guys help me restore my files?

the toolbar didn’t change. It’s edu plan. 

The latest Figma update broke my components. Button hover states all messed up. Prototypes showing weird flickering.