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Dear Figma Support Team,I am a dedicated Figma user, and I have consistently relied on this account for my daily design work and team collaboration. This account is also my only work account [redacted by moderator to remove personal information].Yesterday, when attempting to log in, I discovered that my account had been suspended. Prior to this, I did not receive any form of notification or explanation, and I am unaware of the reason. This situation has caught me completely off guard.My account contains important project files and collaborative work. Losing access has already had a serious impact on my work, and I have not yet had the opportunity to back up my data, which has caused me significant stress and concern.I have always complied with the platform’s terms of use and greatly value Figma as my primary work tool. Therefore, I sincerely hope to understand the specific reason for this suspension. If

Hello,I applied Figma for Education using my school email, but I am having an issue with the verification process. When I click the verification link sent to my email, it does not show any student verification steps of document submission page. Instead, it immediately redirects me to Figma login page. After logging in, the Education plan still doesn’t appear in my account. And when I try again, it says that I have already been approved. Could you please check my verification statues and whether there is an issue with the link or account sync? Thank you.

Figma is a fucking scam, I've ask them to cancel my subscription, they doesn't fulfill it and continue to charge me next month.

I woke up this morning to find that all my design system’s variables have been duplicated (automatically not manually by a user overnight), and that these duplications are showing grayed out and I can’t delete them. I have tried restarting & refreshing. I have tried/searched for ghost variables used in the design system file and in all attached files (results came back as 0 exist). I am hoping someone can help me understand why this is happening and how to resolve it. In the attached image you can see all my variable collections, and then the greyed out duplicated ones of each collection below it. I have no option to delete the greyed out version, and when I try deleting one of the editable collection It doesn’t change the status of the greyed out one.  

Hi Figma team,I submitted my plugin Slotify for review over a month ago, and it’s still showing as “In Review” with no updates so far.I completely understand that review timelines can vary depending on volume, but the lack of any communication makes it hard to know whether things are progressing normally or if something is stuck.I also tried reaching out via support, but haven’t been able to get clarity on the status.Could someone please help with:Confirming if Slotify is still in the active review queue Let me know if there’s anything pending or required from my side Sharing an approximate timeline or best way to follow upPlugin name: SlotifyCategory: Software Development / Design SystemsHappy to provide any additional details if needed.Thanks for your time and for reviewing submissions—just want to make sure this hasn’t slipped through the cracks. Best,Ni

Hi, we were setting up our color variables for light and dark mode and noticed that the preview of the colors in dark mode do not represent the actual value behind it. Anyone has any idea why this happens and how to fix it?  A little backstory, we have set up core, base and applied tokens in the variables window. The base level is where we set up theming. However, in our applied level we sometimes overwrite a color for a specific token in dark mode. However, when we do this, the preview seems to show the colors as presented in light mode instead of dark mode. When we actually apply the token, it all works properly, it is just the preview in the variables window that shows the wrong color.

Hi,I am trying to create a Make kit and I click Add items on your kit > Libraries and it lists down the libraries available in the organization. However, there are libraries that I need that are not shown on the list even if I search for them.Are there any settings required on our library files for it to be used in Make kits?

I no longer have access to my school email address. There are still project files I need on the figma account linked to that email! What do I do?

Hey, as you can read in the title, im a bit stuck on a document. it worked fine, then out the blue, the blend mode i set for the slide background (color density) stoped showing on preview and pdf export. did anybody encountered this issue ?  I really need to send this soon, and im pulling my hair out on this issue...

A few months ago, I setup a figma account for uni-related work using Google SSO with a temporary google account (format: ...@gtempaccount.com). Recently Google had upgraded it to a full google account, which involves a change in the gmail address (format: ...@gmail.com).When I tried to sign in to the figma account using the google account as per usual, it created a new figma account instead of signing me back into the original one. I tried to recover access by using the old temporary google account address, but that didn’t work because it was retired in the upgrade process.I have important files there that I need to access urgently, and I see no other possible way to access that original figma account. I tried all other available sign-in methods and none lead me back to that figma account.I have valid proof of the email upgradation, as well as viewer-only access to a figma file owned by that original figma account. I’m happy to provide them as well as extra proo

In Figma, when I hold option key and mouse over a specific area the spacing appears between the select item and the edges of the thing you're mouse over. However, in the past it was scoped to the edges of the direct parent and now it is set to the outer parent.  

I’ve been cleaning up my tokens and recently found somethings not working correctly. When I create an alias link from a component token to a semantic, the DM only show the LM color, not the DM color from the semantic token. this is the semantic token i’m linking to.Semantic tokensThis is the component token pointing to the semantic token component tokensYou can see the component’s DM isn’t displaying correctly, it’s displaying the LM color. But the components themselves are displaying correctly. 

I'm unable to publish figma make - Button publish disappear

Hey Figma community!I’m a clothing designer, and I’m trying to create a portfolio website, but I don’t know much about coding or Figma’s coding features.I used Figma Make to generate a webpage that includes secondary and third-level menus. Then I tried using a Chrome extension to convert the Figma Make page into an actual website, but it only captured the first page.Is there any way to include all the submenus when converting or exporting the page?What I really want to do is add images to different blocks on the page, but the Figma Make agent hasn’t been able to do it correctly so far.Any advice would be greatly appreciated. Thank you!

Ich habe versucht mich mit meiner Hochschul Email Adresse zu verifizieren aber es hat nicht geklappt, es kommt so eine Fehlermeldung.

Hello Team, while accessing figma make my team is unable to use. As it is showing loading screen only. It would be great help if you could provide a solution. ​​​​​​as i can see in network setting it shows below url blocked. does it make any difference? 

After purchasing a 1-month Professional full membership, my usage was exhausted within one day, and it was supposed to renew after one month. To prevent renewal, I downgraded my membership to the Starter (free) plan. However, yesterday the 1-month fee was charged to my card again, while my account still shows as a free membership. Additionally, since I am on the free plan, I no longer have access to the admin/billing page, so I cannot manage permissions or settings. What should I do?

While publishing Design kit in Figma Make, after click publish, i receive "Failed to load fields" and retry action, however nothing happens after clock on retry. Also, in the modal publish action is in the disable state. 

Hello! I deleted an old account to account for new things, but now when I want to sign in with the same email, it keeps saying “request failed”. I am wondering why this is so and when will be an appropriate time to sign up a new account and get the verification to go through.

Hi Figma Team,I submitted my plugin for Community review more than 4 weeks ago, but I still have not received any approval, rejection, or feedback.Plugin name: Slate.DesignPlugin URL: https://www.figma.com/community/plugin/1618519481052558644Submission date: 8 April, 2026Figma account email: prem@codetheorem.coThe plugin is still showing as in review/private, and I wanted to check whether it is still in the review queue or if any action is required from my side.Could you please help me confirm the current status?Thank you.

Hi Figma team,My plugin "WhyDit — Decision Capture" has been in review for over 10 days.I already received confirmation that it passed the security self-assessment, but the plugin still shows "In review" and is not published.Could you please check the status or let me know if anything is required from my side?Thanks!

Only message i see, i’m the only owner of file and deffenetly didn’t delete it. Its not in drafts or trash. What should i do? 

Hello, I haven’t received a reply for my ticket so I thought about writing here instead. I recently noticed that I have been charged $40 USD a month since January-April, without me knowing(yes it’s my fault for not being cautious of reading my bills) but I have never had a subscription and haven’t been using Figma since late December of 2025. I never received any invoice emails regarding these charges either.I have checked my account and it’s still on the Standard Free account, so what happened here? Am I not aware of a feature that would charge me or am I getting scammed by someone else? My bank account is also not connected to the billing system in Figma. If there is no problem or such I want to kindly request for a refund, at least for the last few months.It would be great if I got a reply soon since I need to deal with my bank if I am being charged from an unknown party.Thank you!

When I am using Obsidian and paste in a markdown table, the table is pasted into the 1st slide no matter what. For example, I’m on slide 5, paste the table, it goes to the first one. It is impossible for me to move it to the appropriate slide.

Hi Figma team,I submitted my plugin Comment Collector for review about a month ago and it's still showing "In Review." I haven't received any email updates since submission.Plugin ID: `1618445016792792112`Could someone check on the status? I've seen other posts mentioning longer-than-usual review times due to high submission volume, happy to wait, just want to confirm it hasn't gotten stuck.Thanks!