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Hello all,I’ve made a bug report of this problem but since there’s no response after 2 weeks, I thought I’d ask here. When viewing a prototype on the mobile app, content that would appear behind Figma’s own top navigation bar is unresponsive for me, even when it’s not shown. I make a landscape mobile game, so here’s some examples of what I mean.  When holding the phone in landscape, and pressing with 2 fingers so the Figma top navigation appears.When hiding the top navigation, if there’s any buttons in that same area, they won’t respond to input. But then, when I flip my phone…When holding the phone in portrait, suddenly that same area does properly respond to input. My theory is that somehow Figma’s own navigation is blocking the input area, even when it’s not visible. This unfortunately really, really hinders testing all the wireframes on phone :(  Anyone have the same problem? Or maybe a solution?

Every time I try to use the AI feature ‘Expand an image’ the platforms responds with “Can’t expand transparent background”. It does not matter if the image is added as a Frame fill or is standalone in the page. If it is in ‘Fit’, ‘Fill’ or ‘Crop’ mode. It is just not working.There was a similar problem about a month ago and it was resolved but now I experience the same error. I need an explanation and a timeline on when this can be resolved. Thanks in advance!

Hello, Figma Support!I recently upgraded from the Professional plan to the Organization plan and prepaid for an annual subscription. After spending some time with the billing documentation, I realized I had misunderstood how the Organization plan billing model works compared to the Professional plan.Unfortunately, the Organization plan is more expensive than I can realistically afford, so I'd like to ask whether it's possible to downgrade back to the Professional plan.More specifically, I'm hoping there may be a way to apply the value of my Organization subscription toward a Professional subscription.Here's my current billing situation:I prepaid for 3 Full seats for one year, totaling $2,158.20 (including tax). Since then, I've added 5 additional Full seats. According to the Organization billing model, these will be billed on my next quarterly invoice (October 14) as prorated charges through the end of the current annual term, for a projected amount of $3,110.15.If possible, I'd like t

I'm writing to request a refund for my annual subscription, which was charged to my account on July 26thI had intended to cancel my subscription before the renewal, but the annual plan was billed for the full year before I was able to do so. As I no longer wish to continue with the annual plan, I'd like to request a full refund of this charge.

Hello, yesterday I once again turned on the payment for a place on the free tariff, apparently I accidentally selected/changed the subscription type in search of a solution to my problem, could you please remove this payment, because after it was charged, I tried to turn it off as quickly as possibleAnd I would also like to get help from you, I need to use a token to connect to my project using mcp in order to expand the number of available limits, which subscription do I need to purchase, prof full? if I understood correctly, is the fee for additional spaces charged based on the number of pages created within one project or another factor? can I somehow use a subscription with a large number of account limits for a token without buying additional seats?

Hello all - completely new here.Trying to get my head around MAKE and SLIDES as a newbie.I’ve used MAKE to build a SLIDE deck template, but I now want to convert that MAKE asset into SLIDES so I can add my content and build out my slide deck.It doesnt seem possible - but I am using the FREE trial tier so assume this function is a paywall feature?Before I pay to upgrade to a paid plan - can anyone confirm - IS IT ACTUALLY possible to convert from MAKE to SLIDES?

Our team account has been stolen without any warnings about the file deletion or directory change from Figma. 7 years of progress lost. Figma is stating that we can’t get the stolen account back due to privacy policy, but about what privacy we can even talk about, when our company material got stolen?Did anyone have a same problem with Figma Support not giving back your stolen or lost files, that you have worked on, and that you have paid for by having seats?

I cannot find a button “transfer owner role” or something similar on the admin settings. how can I transfer owner role to another user?

I'd like to know if there is any forecast for the release of improvements and new features for Figma Motion? There are many suggestions for improvements here from the community and, for me, the most important thing is the ability to control animations created in motion mode within prototype mode, so that we can truly have interactive animations.

## Summary  The official Figma MCP server OAuth flow (mcp.figma.com) consistently fails with "Invalid state parameter" error when  used with Claude Code on macOS. The `state` parameter is corrupted during the OAuth callback redirect — spaces (%20%20)   are inserted into the base64url-encoded value.  ## Environment  - Client: Claude Code (CLI) on macOS (Apple Silicon)  - MCP Server: mcp.figma.com/mcp (official Figma MCP)  - Browser: Chrome 146 on macOS  - Figma Plan: Professional (Dev Seat)  ## Steps to Reproduce  1. Start Claude Code with the official Figma MCP plugin  2. Trigger OAuth authentication  3. Open the generated authorization URL in Chrome  4. Authorize the application in Figma  5. Figma redirects to http://localhost:<port>/callback  ## Expected  OAuth callback succeeds, MCP tools become available.  ## Actual  Browser shows: "Authentication Error — Invalid state parameter. Please try again."  ## Root Cause  The `state` parameter is corrupted during the redirect:  Origi

I am unable to publish updates to my plugin, Data Bloom (ID: 1498819492096391210). Every attempt returns the following error message:"We detected a change to your account details. Please contact support@figma.com to proceed."I previously reached out to Figma support regarding this issue, but it remains unresolved. Could you please review this block on my account so I can push updates to the plugin?

I’m building a prototype using existing components which have hover states, focus states and key pad navigation. I can set the component up and it works perfectly with keyboard navigation, however as soon as it’s in the prototype the keyboard commands stops working.I’m having the same problem with the slots  independently they work but as soon as I put them in the slot they stop working. Does anyone know why it’s doing this?

My paid Professional team is locked and every file is view-only.I am the team owner and only member, with one paid Full seat. Billing shows the previous invoice as Paid, the next invoice is not yet due, and there is no failed or outstanding payment.The exact warning says:“This file is part of a locked team. All of this team’s work is currently view-only. You’ll need to contact your admin to get this work unlocked.”I am the admin. I have signed out and back in, opened the team from a fresh login, refreshed the browser, and reproduced the issue several times. I already submitted screenshots and debug data to Figma Support, but the team remains locked.Has anyone experienced this with an active paid Professional plan? What caused it, and how was the team restored?

When a text box is set to Middle or Bottom vertical alignment, horizontally resizing the text box by dragging its edge causes the text box to behave as though it is Top-aligned. Steps to reproduce:Create a text box with enough lines of text to reflow. Set the text box's vertical alignment to Middle or Bottom. Drag the left or right edge of the text box to resize it horizontally, causing line reflow.Expected behavior:The text should maintain its chosen vertical alignment (Middle or Bottom) throughout the resize operation, and the text box frame should expand or contract in a way that preserves that alignment.Actual behavior:As the text reflows during resizing, the frame appears anchored to the top edge, causing the text to shift downward and temporarily behave as though it is Top-aligned.Additional observation:Using Shift + Command while resizing produces behavior that appears correct: the text box frame resizes proportionately and the selected vertical alignment is preserved. This sugg

Hello Figma Team,My Figma account was suspended unexpectedly, and I can no longer access my important design files.I have already submitted a support ticket and provided all the requested information, but I have not yet received a follow-up response.There are important project files in this account that I urgently need access to.I understand account-specific issues cannot be resolved on the forum, but I would greatly appreciate it if someone could help ensure my support ticket is reviewed.Please help resolve my issue as soon as possible. This account contains all of my important UI/UX design projects and client files, and I am unable to continue my work without access to them. Without access to these files, I could face serious professional and financial difficulties. I would be deeply grateful if someone could review my support ticket (#2051830) and help expedite the resolution of my case. Thank you for your understanding and support.Support Ticket: #2051830Email: [Redacted by moderat

Hi there, I was recently trying to login to Weave through Figma, But it returns an error "EMAIL/PASSWORD LOGIN ISN'T AVAILABLE, TRY GOOGLE OR MICROSOFT", and if anybody having same error then let me know. If Any person From TEAM is viewing then please let me know. 

Using variables  I have created a bunch of themes. Inside these themes are differing text styles properties linked to text styles. The limiting issue I have found is, I can’t automate case setting changes per text style, per theme, all of my themes either need to be CAPS, Sentence case or 1 of the other options.(Theres a clunky work around that you can do via components and booleans but it bloats the component library as you have to times the component by X amount of themes,  when a simple variable allocation would fix this issue)Location Text style → Edit text style → Type details → Case Id like a way to be able to toggle automatically this area depending on the theme Im using.Any advice or plans to update this in the future, I’m all ears. Cheers.

duration not working

 I really liked the new check design tool, but I believe I encountered a problem.When I find a color and try to replace it in side, it doesn't find the colors in my library. My design system is published and normal, it should appear, right?I've already selected it to just base it on my library, but it still doesn't find anything.I also noticed that the colors in the switch menu only appear if I create the color as a variable, but I should use it from the color styles library, right?Would you have to duplicate all colors as variables? it's not so practical if that's the solution. 

I have a header in my web application with a search icon. When the user clicks the icon, the search bar should expand from right to left.The problem is that the animation works, but the expanded width is incorrect. I've built this type of expanding search bar many times before and never ran into this issue, so it's strange that I can't figure out what's causing it now.I've already tried setting the constraints to Right + Top and Right + Bottom, but neither produces the expected behavior.P.S.: It works well when I manually expand it in header component, it’s just the prototype where it just doesn’t workComponent set Header Prototype 

Dear Support Team,I'm the admin of ABC Workspace.I recently updated our annual seat count from 5 to 6 and confirmed the change in the system. However, I still only see 5 annual seats.I'm trying to add one more person, but the system is showing that the additional seat will be billed as a monthly subscription instead of being included in the annual plan.I'm not sure how long it takes for the annual seat update to take effect. The system also shows the next payment date as 27 August.My concern is that since our renewal is on 27 August, increasing the annual seat count from 5 to 6 will likely change the invoice amount. I need to inform our Finance team in advance so they can prepare the correct payment.Could you please let me know if there's anything I need to do, or if I just need to wait for the update to be processed? I'd also appreciate it if you could confirm when the new annual seat count will be reflected in the system.Thank you for your help.Best regards,

Hello Figma Support,I would like to request a refund for a recent Figma subscription charge.The subscription was renewed or purchased unintentionally, and I cancelled the plan as soon as I noticed the charge. I have not meaningfully used the paid features since the payment was processed.Account email: [email redacted by forum moderator to remove PII]Workspace or team name: [Team name]Payment date: [24/07/2026]Amount charged: [Amount and currency]Invoice number: [in_1Twb2OIvcqWR3dFDV4cufK33]I understand that subscription payments are generally non-refundable, but I would appreciate it if you could review my circumstances and consider making an exception.Thank you for your assistance.Kind regards,Jinheon Kwon

Hi everyone,I run a content site called Crabguide, https://www.crabguide.com/how-to-clean-hermit-crab-shells/ is one of our pages, and I am planning a small interactive quiz feature for the site (helping readers figure out which shell type or size fits their hermit crab). I am learning basic JS to build it, but I have zero design background and want to sketch the flow out first before writing any code.For someone who has never used Figma, is it overkill to learn proper wireframing/prototyping for a single small feature, or is it worth it just for planning question flow and layout before coding? Any beginner-friendly starting points for a non-designer would help.Thanks!

Hi!I have just deleted my Figma account. I want to re-registration my account back with the same Gmail address before but the text displayed is “Your request has failed” Are there any effort that can be done from the teams to fix and unblock this? My address that I want to re-registration (redacted by the moderator due to PII)