Hey @umapuma - thank you for reaching out.
While it is not possible to directly change an existing annual subscription to a monthly subscription, you can, however, downgrade the seats you want to switch from annual to monthly by adjusting their seat types before your plan renews.
This way, you can resubscribe with the payment frequency you prefer.
To downgrade a seat from a Full Seat to a View seat, please follow these steps:
- From the file browser, click Admin in the left sidebar.
- Select the People tab.
- Click a person’s current seat from the Seat type column.
- In the popup modal, select and confirm the new seat type.
You can also find more information on managing seats here and how billing works in Figma.
Feel free to reach out to our support team via this support hub after you make this change. Our support team to take a look at your specific case and confirm if you changed it correctly.