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does professional plan includes figma make ?

I’m creating a template in Figma Slides. I deleted the predefined colors and added new ones, but when I click “Remix Template Colors,” the old deleted colors come back (with broken links in the ‘selection colors’ overview). It seems they’re not actually removed. Has anyone else experienced this?

I have deleted my account successfully. There has been a charge of 60USD deducted from my account. It is not my fault that i did not delete my account but seems an error from your end for deducting the charge inspite of me deleting my account. I want you to resolve this issue and refund my money.

Hello,When I’m importing a PNG, the transparency doesn’t follow, I have a white background.Any idea to solve it?Thanks

I’m working on some mobile app mockups with very few frames in the prototype trying to test a few gestures. When I load it onto my phone using the mobile app it runs very poorly. I thought it might be image sizes so I compressed them by exporting them at the right size and still terrible performance. Then I removed the images entirely and just used vector shapes, still awful. I am running it on a Pixel 7 Pro with the app updated. I have deleted and redownloaded the app and used new files with just simple frames. Nothing seems to make the Figma app work well. Is there a better way to test mobile gestures on a device with touch? PS. I saw other topics like this one Here that is very similar to my issues from a year ago with no solutions.

How do i recover my figma account, i lost my password and the domain where the email for the account was setup does not belong to us anymore as someone else registered it and its on sale not even active 

Hello Figma Team,I would like to request access to Figma AI and the latest features on my account.Please let me know if any early access or enablement is possible.Thank you.

Figma make doesn’t see librariesAlready published libraryI have professional plan (education), opened Make page in Education plan team and project.Help me please.

If i have a whole bunch of spacing tokens, and then also number tokens for like line height etc, when i go to open padding, i have to scroll through line height, type size, radius and then get all the way down to spacing to choose the right token. Is there a better way to apply tokens to a whole system of components?   

Hello,I am reaching out because I’ve been experiencing a recurring issue in Figma when exporting images. For quite some time now, exported files (PNG, sometimes JPG) often display a thin white border around the visuals, even though: my frames are properly aligned to the pixel grid, dimensions are set to whole numbers (no decimals), and no extra background is applied. This issue does not appear to be related to the viewer display (I tested across different software), but to the export process itself.Today, I lost over 4 hours of work trying to resolve this problem (recreating frames, exporting at 2x/3x, checking the pixel grid, etc.), without finding a reliable fix. This is extremely disruptive to my workflow and directly impacts the quality and timing of my deliverables.Could you please let me know if this issue is known to your team, and whether a definitive solution or update is planned?Thank you in advance for your help,Best regards,

I’m looking to transfer all my files to my personal email as I no longer have access to my student email. Hoping someone can send me the link where I can submit a ticket for it. 

Why does Figma keep on charging my credit card while I use a free plan?I don't want to proceed with the recurring payment, and please remove my payment card from this account, since I cannot find any settings that allow me to do so.

Hello all,Recently I bought a design library to use in my projects. As I try to publish the library on my Pro account, I am getting the attached pop up saying that I need to upgrade Organization account. This is the first time happening to me and I can really say why. And I don’t run a team, its just me.Is it because the library is too complex for Pro account? Whats going on here?   

I got charged $15 for a subscription I cancelled a month ago. It shows I’m in the free plan. So why was I charged $15?

Because there was no clear warning or confirmation prompt on the iPad interface, I intended to log out of my account, but accidentally deleted my entire Figma account instead.I have been using Figma since my undergraduate years. It is not just a tool to me, but something that has accompanied me through many important stages of my study and design projects. It contains years of my work and creative efforts, and I am currently in the middle of several critical projects.I only realized what had happened after receiving the email saying that my account had been successfully deleted. I was completely shocked and frozen when I saw it.The email mentioned that if projects had collaborators, ownership would be transferred. However, in reality, none of the files were transferred and all of my projects have disappeared.I truly cannot accept losing everything this way, and I am desperately seeking help.If there is any possibility to recover my account or files, I would be deeply grateful for any a

Hello,I am requesting verification of my Figma Student Plan account.I have submitted all the required documents for verification. However, I do not have a second (last) name, and the form required a mandatory second name. Since the form could not be submitted without it, I entered my first name again as the second name.I kindly request you to verify my account despite this issue.My details are as follows: Student email: [redacted by moderator to remove personal information] Figma account email: [redacted by moderator to remove personal information] Please let me know if any additional information or documents are required.Thank you for your time and support.Regards,

Hello I can’t open project, it says I ran out of memory usage, so i cant open it in neither normal mode nor recovery

I’m trying to update my credit card information and it keeps telling me to enter a valid date.  I am entering a valid date - it’s been accepted by other vendors. What to do?

Subject: Unable to drag and drop files into Figma Desktop when the window is maximizedDescription:I’ve recently encountered a strange issue with the Figma Desktop app on Windows.I can no longer drag and drop files (images, assets, etc.) into Figma when the application window is maximized.Here’s what happens: If Figma is maximized (full screen) → I cannot drag and drop any files into the canvas. It feels like the application loses focus or becomes “inactive” during the drag action. If I minimize or restore the window (not full screen) → drag and drop works normally. Drag and drop works perfectly in the web version of Figma. It looks like Windows does not consider the Figma window active during drag operation when it’s maximized.What I’ve already tried Reset app settings Reinstalled Figma Desktop Restarted the computer Tried drag and drop from different folders Checked keyboard/mouse behavior Tested with different files Confirmed it works only when the window is not maxim

I have been billed despite never using Figma. Please instruct me on how I can speak with a representative.

I love Figma MCP server on Windows side of development but now I would like to use it for XCode and iOS.  I have successfully configured Github Copilot for XCODE and using that I have specified the typical Figma MCP setting but no tools show up. Any help would be greatly appreciated.

As an admin, I’d like to be able to view (+track) activity related to Dev Mode. Am I simply not looking in the right spot or is it not an option yet? Any workarounds? For example, who’s actively using/engaging with Dev Mode, which files are marked “ready for dev”, etc.

Hello Figma community,I’m posting to report a confusing billing issue and to see if anyone else has experienced something similar.What happened: On Dec 4, 2025, I upgraded from Starter (Free) to Professional (Monthly). I was charged €23.80 on Dec 4, 2025 , which covered the period Dec 4, 2025 – Jan 4, 2026. Invoice number PGLYPKTZ-0001 Date of issue December 4, 2025 Date due December 4, 2025 Immediately after getting the remainder email for next billing which was due on Jan 4 2026, I cancelled auto-renewal. Later, after confirming cancellation, I also deleted the account. Despite this: On Jan 4, 2026, I was charged again €23.80 for the same billing period, listed as prorated seat charges. Invoice number PGLYPKTZ-0002 Date of issue January 4, 2026 Date due January 4, 2026 This was not a renewal and no service beyond Jan 4 was used. Both invoices clearly reference the same date range (Dec 4 → Jan 4), which makes this appear to be a duplicate charge caused by seat proration/re

Disclaimer: I’m almost completely new to Figma, so I apologize if I’m missing something extraordinarily basic.I’ve used the AI creator to design a website and done a little bit of manual modification in the code. I’d now like to migrate the design to Framer so I can publish it.The problem is that I can’t select anything. The tutorials I see for what I’m trying to do all feature the ability to select components by double-clicking them, and there’s a “Layers” menu on the left-hand side. I have none of this. All I see is the AI chat on the left-hand side and the ability to toggle between the Preview and Code at the top.Does anyone know why I can’t select anything and why this menu doesn’t appear for me? Figma’s AI support seems to have no idea.This issue persists across Firefox and Chrome and doesn’t resolve if I duplicate the project.

Hi,I’m trying to publish a new version of my plugin Design Buddy, but I’m blocked by this message:“We detected a change to your account details. Please contact support@figma.com to proceed.”I emailed support@figma.com as instructed, but received an automated reply saying email support isn’t available for Starter accounts, so that path doesn’t work.I haven’t changed anything related to my account. This is blocking a plugin update for a waiting customer, so I’d appreciate it if a support specialist could check my account and help unblock the publishing process.Thanks in advance.