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Question

Issue with publishing plugin: "We detected a change to your account details" error

  • April 10, 2026
  • 1 reply
  • 14 views
Mockplus

Hi Figma Support Team,

 

We are trying to publish our Figma plugin, but we keep encountering the following error message when attempting to publish:

We detected a change to your account details. Please contact support@figma.com to proceed

 

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We have not made any intentional changes to our account details, and we are unable to proceed with the plugin publication. Could you please help us understand what this error means, why it is occurring, and what steps we need to take to resolve it so we can successfully publish our plugin?

 

Thank you for your assistance. We look forward to your reply.

 

Best regards,

Mockplus Team

1 reply

J
Figmate
  • Junko3
  • Figmate
  • April 10, 2026

Hi ​@Mockplus, 

 

I understand that you're unable to publish your plugin due to the error message, "We detected a change to your account details."

 

Unfortunately, we cannot assist with account-specific issues like this on the forum due to security and privacy concerns. To get this resolved, I’ll go ahead and create a support ticket(#1841723) on your behalf and escalate this to the appropriate team.

I also noticed that your previous ticket on this matter was automatically closed, so I will include a screenshot from that ticket for added context.

Someone from our team will contact you directly via email through that new ticket!

 

Thanks,

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