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Question

My 2 other Account got suspend without notify or reason.

  • April 9, 2026
  • 1 reply
  • 32 views

Linh Phạm

 I did not do anything weird with those account and both got suspend on same day ?

No contact tutorial, no notification. The suspend just happened ? I want may 2 account back, those have my current working project. 

Those 2 account is:

[redacted by forum admin/moderator to remove PII]

1 reply

AskDave
Figmate
  • Figmate
  • April 10, 2026

Hi Linh,

Dave here from Figma’s Community Support team.

I’m really sorry this has happened, I know how frustrating it must feel, especially with active projects on those accounts. I can see you raised ticket #1841656 earlier today, thank you for flagging this so quickly. The team are looking into it to understand what’s caused both accounts to be suspended at the same time.

I really appreciate your patience while we work through this, and I’m sorry again for the disruption this has caused.

We’ll keep you updated as soon as we have more information.

Thanks,
Dave