First let me say that I really love Figma and the speed at which it lets me create anything I can think of. What I don’t like is the delays going from creation to launch.
All of my DNS settings are correct and propagated. Still waiting on SSL to be issued. Every time I launch a site it’s the same thing….waiting days for the SSL. Can we get an engineer to look into how SSL certs are created? This should be a <1 minute process.
Hi
Thanks for sharing your experience — and I’m glad to hear you’re enjoying building with Figma. I understand that you’re experiencing delays with SSL provisioning even though your DNS records are correctly configured and fully propagated.
I can see that you’ve already submitted a support ticket(#1737730) for this. Since this may require a deeper review, continuing through the support ticket is the best path forward. I’ve added a note to your ticket to highlight the urgency and help ensure it’s prioritized appropriately. Our team will follow up with you directly via the ticket email once they’re ready.
In the meantime, you may already be familiar with this, but here’s the relevant Help Center section regarding SSL provisioning delays:
Awaiting SSL certificates — Troubleshoot the domain connection
Thanks,
there is something seriously wrong with the SSL certificate process. Most times it just hangs there forever and then other times it takes 1 minute, as it should.
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