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Question

Couldn't load Make. Try checking your network connection or refreshing the page. (M2)

  • March 4, 2026
  • 1 reply
  • 6 views

ChenGuoJiang

The error message shown to me by Figma Make is: "Couldn't load Make. Try checking your network connection or refreshing the page. (M2)"

I have tried checking my network, VPN and DNS settings, switching to different browsers to access Figma Make, and logging into it on different computers, yet the issue still persists.

However, my teammates in the same team can use it normally, and we are all under the same network environment. So I suspect that the problem might be related to my account. Could you please help me resolve this issue? Thank you so much!

1 reply

Celyn_L
Figmate
  • Figmate
  • March 5, 2026

Hi ​@ChenGuoJiang — Celyn from Figma Community Support here.

Thanks for flagging this, and I’m sorry to hear you’re running into issues with Figma Make.

I can see that you’ve already connected with our Support team (Ticket #1776754), and they’ve followed up with next steps to help move things forward.

When you have a moment, please reply directly on that ticket — the team will work with you there to get this resolved.

If there’s anything else I can help with in the meantime, feel free to let me know!