Get Solutions

Hi, i’m struggling with automatic superscript number that Figma show me only in old-style figure (on double digit). How can I put the normal number superscript? I’m using Volta Modern as a font. I dont see any variable in the thypograpy panel. 

I’m reaching out here because my Figma account has been suspended, and I haven’t received a clear explanation yet. Here are my account details: Email: (redacted by the moderator due to PII)I rely on Figma for my work, so this issue is quite urgent for me. If the suspension was caused by any policy violation, it was completely unintentional, and I’m more than willing to resolve it and follow all guidelines moving forward. If any additional information is needed to verify my account, I’d be happy to provide it. Thank you in advance for your help 🙏

Hi Figma Support Team,I'm reaching out to request the recovery of a file named 'Social Media' that was lost following the deletion of my Figma account.Here are the details:- File name: Social Media- Account email: (redacted by the moderator due to PII)- Account deletion date (approx): 19th Feb 2026I understand account deletion is permanent, but I wanted to reach out urgently in case recovery is still possible given the recency of the deletion.Could you please look into this and let me know if the file can be retrieved? I'd be happy to verify my identity or provide any additional information needed.Thank you for your time.

Dear Support Team,I am writing to request urgent assistance in recovering a critical file associated with my student account.The document is my Graduation Project, which was last updated in February. I have not moved or deleted the file, and it is currently missing from both my active directories and the trash folder. As this is vital to my academic work, I would appreciate your help in locating or restoring it.Please let me know what additional details or identifiers you require from my end to proceed with the recovery process.Thank you for your time and assistance.Best regards,Divyank

When in a Figma Site project under “make” it isn’t possible to switch to the chat tab when editing creating/components. The top navigation chat/split/code is unresponsive. This is true in the windows and mac desktop app as well as the browser app (firefox and chrome). No matter what option is clicked the view stays on the 3 column layout: file | code editor | code layer (preview). It is not possible to use the ai chat to enter prompts.

Hi, I am experiencing errors with every Figma Make prototype I open starting sometime yesterday. They all have errors, they render with strange anomalies, elements which were interactive are no longer interactive.Some of the errors it is finding is some sort of Figma code errors, almost like it is looking at the code behind the figma interface in conjunction with the code for the make project. 

Ho provato il piano Professional e poi dopo che figma mi ha tolto 30€ senza capire perché, quando per italia il piano viene comunque 24,40€ al mese. Io ho annullato il piano tornando a free. Pero nel mio conto Revolut continuo vedere tentativi di Figma per prendere i soldi mensili. Voglio togliere la mia carta dal mio account Figma perché è free. Potete aiutarmi per favore.

I am using the education upgrade for Figma and some members of my team are able unable to access the files we are working on. Everything online about adding/editing seats is involves the admin page, but the ‘seats’ column in the admin members page is not there. My teammates need access to our project. Do you know of any way to fix this?

I started using Figma Make yesterday and subscribed to the Professional plan(full seat).The design copy feature was working fine at first, but when I checked again today, it seems to be disabled and I can no longer use it. img1) Figma Make, disabled design copy buttonI’m wondering if this is an issue on my side, or if there was any official announcement from the Figma team regarding this change. Thanks in advance.

I'm working on a lottery game system that has the same UX but different UI across 49 skins. I already built the main skin and created a variables library. I need to change the primitives colors to match the other 48 skins. Is there a Figma plugin for multi-theme creation? Or another plugin that would help me sort it clearly instead of doing it by hand?

Hey everyone,I was using Figma make heavily before the credit limit got activated. I’m way beyond the limit. If I purchase credits, will those be set off for the credits that I exceeded during the beta period? or I will be able to use what I purchase right away?  

У нас был оформлен годовой профессиональный план на 1 команду. Других пользователей мы не добавляли. Но неажиданно списалась оплата помесячная. Мы не добавляли нового редактора. Помогите решить вопрос. Мы надеемся что вы сможете вернуть деньги.

If i have the SimilarWeb extension Figma, Figjam etc won’t load.  They hang on the splash screen and ultimately Chrome asks to wait/kill the tab.  If i disable the extension it loads fine.  I’ve reported to them but would be great to get this fixed since it has over 1M MAU.   https://chromewebstore.google.com/detail/similarweb-website-traffi/hoklmmgfnpapgjgcpechhaamimifchmp Thanks,Anand  

Hello,I would like to request a refund for a recent subscription charge on my account.I did not intend to continue the subscription, but it was automatically renewed and charged. Since I do not wish to use the subscription, I kindly ask for your understanding and request a refund.I would greatly appreciate it if you could review my case and consider making an exception.Thank you for your time and support.I look forward to your response.

Currently, the only way to hide components from publishing is to individually right-click each one at a time from within the assets navigator. When this needs to be done for a large number of components, it is extremely tedious.It would be ideal to allow multiple components to be selected at once in the assets navigator such that right clicking the selection allows for the set of components to be hidden from publishing (or shown when publishing, if already hidden).

I have the primitives component and when I update color of it and then there're no any update on the component. This is really big bug and make the Design System to become useless in the consistency context. This is the component before it is overwroteThis is the component after it is overwrote and I have updated the color in the master component. The color of the icon has been change to white but it was not updated in the component.  

Hello. I'm happy to be working with Figma Make. They're definitely the best in this field! However, I have a question. What exactly does "Until then, we aren't charging for exceeding Full seat limits" mean? Does it mean that even though I've exceeded the 3500 limit on my PRO subscription, I won't be charged extra? But why? I've already exceeded the limits. There won't be any surprise charges, right? (I used Translate. Sorry for any grammatical errors.) 

I’ve been STUCK with this icon override issue for a week now and need help 🙃Context: I have an icon library structured as so:    In my button component, I’m using instances of this icon component and I’m applying specific tokens to override the default icon color.  What’s working: Switching between icon variants (same size, e.g. 24px → 24px) works as expected The icon correctly inherits the color token from the button The issue: When switching icon sizes (e.g. 24px → 16px), the icon resets to its default color It overrides the token that was being applied from the button This breaks the expected “inherit color” behavior What I’ve checked/tried: Verified layer structure is consistent across icons Confirmed the token is applied at the button level (not hardcoded on the icon) Instances behave correctly until the size variant changes Question:Is this expected behavior when swapping component instances across different sizes?Or is there a recommended way to structure icon compo

 IT appears to me that radial gradients in figma and the browser are rendered differently - or alternatively there is something wrong with the css parameters figma spits out.Have a look at the following screenshot:Left: Figma - Right: chrome/cssThis is a 272x56 rectangle, filled by a gradient.In figma defined like this:which in dev-mode spits out the code:background: radial-gradient(183.69% 86.67% at 30.59% 81.58%, #FFF 0%, rgba(255, 255, 255, 0.00) 100%);The that radial gradient in the web version clearly looks like it has a very different aspect-ratio (a lot wider, while in figma it appears almost circular)

I can't connect my custom domain to my Figma website. I don't understand what information I need to enter on the NIC Argentina page... I've attached images of what NIC is asking for and what Figma is providing. 

 This popup does not go away. I have answered this question in every way possible and it keeps returning. Please turn it off. It is not clear what this is even referring to. My design? The Figma App design? Something else?

I’ve created a component with an Instance Swap property. On the original component, the instance swap works great. But on the separate instances, changing that property produces unexpected results.For instance, if I change an icon of say size 24x24 to an icon of size 36x24, the new icon might overrun the frame. Or if I swap in an icon of say 18x24, the new icon might stretch out to the be 24px wide. Here are two visual examples below.Is this known behavior? Are there any fixes or workarounds? Thank you!  

Hi, I encountered an issue while using the Figma desktop application where the Undo function intermittently stops working.After investigating, I found that the problem seems to be triggered by interacting with guides (rulers). Here are the steps to reproduce:Steps to reproduce: Perform several actions on the canvas Move or adjust a guide (ruler) Perform additional actions Start using Undo (Ctrl/Cmd + Z) Expected behavior:Undo should continue reverting actions step by step, including actions performed after moving a guide.Actual behavior:Undo works normally until it reaches the point where the guide was moved. At that stage, Undo stops functioning entirely and does not revert any further actions.Workaround:Disabling guides using Shift + R restores the Undo functionality.Additional notes:The issue appears specifically linked to guide interaction, as Undo behaves normally otherwise.

You can describe the issue as: "fast_apply_tool reporting success but not actually applying file changes, requiring multiple attempts for the same fix" The specific error pattern was: fixing JSX syntax onNavigateToNearest(() => to onNavigateToNearest={() => required multiple tool calls despite success messagesI have been using hours and Figma Make is fixing the same problem over and over again

I immediately hit the AI Credit  “limit” as soon as Figma started measuring yesterday. (hooray for the drug dealer approach to new feature releases). I purchased an additional amount of credits, they show as available, but i am still unable to use figma make to continue design and development work. This is a huge problem for my project and deadlines. Naturally, the “AI” support was completely unhelpful, and no one has responded to my support ticket in over 12 hours. This really doesn’t impress me as an enterprise-grade tool. Poor functionality, even worse support. I’ll just be here, paying for a product that doesn’t work, missing deadlines, and waiting around for figma to dignify me with a response.