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Question

Issue updating Config registration modality

  • April 16, 2026
  • 1 reply
  • 7 views

Aldo

 

I’m reaching out because I’m having an issue with my Config registration. I had previously registered for the online version, as I wasn’t sure if I would be able to attend in person at the time.

Now that my plans have changed and I will be attending in person, I tried to update my registration. However, when I go to the page to select the attendance modality, it automatically redirects me to the success page, and I’m unable to make any changes.

Could you please help me update my registration from online to in-person, or advise me on how to resolve this issue?

 

1 reply

adamsmasher
Figmate
  • Figmate
  • April 16, 2026

Hey ​@Aldo! Thanks so much for your post.

 

Glad to hear that you can attend in person! That’s pretty weird how the form was automatically redirecting you. I saw that you submitted a ticket about this issue to our support team, so reached out to them to make sure that this is taken care of for you. You should hear back soon from the team.

 

In the meantime, let me know if you have any other questions!