Config Refund

Hi ​@Daniel Turner, welcome to Figma Forum, and thanks for providing your ticket number. I understand the frustration, and I'm sorry for the delay in getting back to you.

I checked on your case and the team is actively reviewing your request. I've also shared your post so they have the full context. They'll follow up at the email you reached out from as soon as they have an update.

Appreciate you staying on this — we'll make sure it gets the attention it needs.

I am having the same issue. This should be one click and done. How long does this usually take?

Hey ​@Guillermo6, thanks for reaching out, and sorry to hear you won't be able to make it to Config.

I checked for an existing request on your end but wasn't able to find one, so I've opened a ticket on your behalf to make sure nothing slips by. Your case number is: 1831504, and the team will follow up at the email tied to your Figma account.

Keep an eye on your inbox for next steps — appreciate your patience!