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I am working on creating a prototype. Uploaded my PRD as well as the specs for individual screens. But Figma Make is not able to generate the UI. All I can see is a spinner. I have wasted good amount of credits which I am not getting back. Initially I thought that I gave a lot of information causing Figma Make to hallucinate. So I created another new Draft where I uploaded the same PRD and asked figma to create only the login and dashboard page. Again the same issue. I see only the blank page with a spinner. This is really frustrating. 

Hello, I lost my company email and I need to access the Figma files associated with it, please can you help?

I have already published my  library successfully. However, when I click “Export to Figma Make”, I keep receiving an error message and the export does not go through.At the moment, I am not sure what is causing this issue. I would appreciate it if you could help me identify the reason and suggest a solution.

How do I activate the Weavy website through Figma?When I try to activate it through my Figma account, the Weavy website returns an error:https://www.figma.com/blocked.htmlWhat's the problem?

I see a lot of plugins have animated icons. I looked around the forum and saw some old posts that mentioned renaming .gif to .png and uploading it. When I try, it lets me upload it, but in the last step when I hit Publish, it throws an error saying icon image needs to be JPEG or PNG. So does this mean we can no longer assign animated icons to our plugins while some old one can keep them?Any advice is appreciated.

Unable to send invite to new users

Hello. I'm having trouble installing Figma for two weeks now. I've tried registering through different browsers, using different VPNs and accounts, but the site only shows a loading screen. Could you please tell me what I can do about this? Sorry for reporting this issue so late.

can’t seem to get my mouse to work correctly, tried different mouse and different computer same issue mouse doesn’t line up and can’t resize images correctly video attached

one day i was working and idk what happened but in the middle of me working the layers tab layout completely changed and its horrible. idk how to make it go back to what it used to look like. can someone help? now instead of saying what the layer is, everything just shows up in these preview boxes. even if its a text layer. it is impossible to navigate. how do i go back to default?  

Add Text Add Auto layout to Text Add Rectangle into Auto layout frame Ignore auto layout on Rectangle Set Constraints to Top + Bottom or Scale Enter several lines of text, notice the rectangle grows in size 👍 Duplicate example above Add Group to Rectangle Enter several lines of text, notice the rectangle doesn’t grow in size 👎Note: This is a simplified example; I required an absolute position group in my work to control overall opacity of several layers at once with one Figma variable. I have tried the following:Using frame instead of group Setting constraint to bottom only Flipping Rectangle vertically to maybe trick constraint Keying in 100% to height and entering the height manually Refitting it to 100% height by drag handle Setting to scale constraint Setting nested rectangle to scale constraint and vice versa with group Reopening fileI believe the “Bad” frame below should work like the “Good” frame. 

Hi there!I’m trying to make a new design using Figma’s use-figma skill in Cursor, and it keeps crashing when it runs “Search Design System”.I’m using Claude Sonnet 4.6 medium thinking agent.The same prompt runs just fine in Claude Code, but a lot of my team prefers to work in Cursor.

I am in the early stages of building an AI fragrance recommendation website and wanted to ask if one Figma website design can be used for multiple different businesses, while each business uploads its own separate product catalogue/data. I want the same core website structure, but with different brands using different product sets and recommendations. Is this something Figma supports well in handoff/workflow, or would this need to be rebuilt separately for each business?

I am using Make. Two images on the site do not appear when I publish while all the others do. Figma has burned all my credits running circles around the same potential fixes which are primarily around asset hash. What are the reasons this could be happening so I can help Figma think differently?

I've received an email with the message “Add more credits to your team" but the team has 3 persons only one of them has reached the 2500 credits. how can I transfer credits from one person in the team to an other person in the team?and in one of the topics it was 3000 credits but in our case it is 2500 credits. Can you also tell me what the correct number is. 

Does anyone know why this games icon is suddenly appearing in my UI and in my admin panel? It’s taking up valuable screen real estate, and making unnecessary cognitive load, and I hate games. I don’t want it here, didn’t ask for it, did not sign up for it, plug it in, or do anything (that I know of) to put it there. Any insight or help to get rid of it, much appreciated. 

Dear Support Team,Hello,I am writing to report an issue with my subscription. Although I have already purchased a paid plan, I am receiving notifications that my credits have run out and I am being asked to make an additional payment.This situation is confusing, as this was not how the system functioned previously. I would like to request the cancellation of my current plan and a full refund of the amount I have paid.Please review my account and process my request as soon as possible.Thank you for your assistance.

Hello, I’m reaching out regarding a recurring issue with Figma API rate limits that is currently blocking my work. I’m using a Professional plan. I was working with a third-party integration (Useberry) to sync a prototype. However, the sync was not working from the beginning — the prototype wouldn’t sync at all. After several retry attempts, I received a Figma API rate limit error with a cooldown of over 30 hours. Later, the issue repeated, and now I’m facing another cooldown of around 100 hours, which is still ongoing. The key issue is that:- the sync was already failing before any rate limit was triggered  - repeated cooldowns are now preventing any further work  - I’m unable to proceed with launching a time-sensitive research study   Could you please help clarify:- why the sync might have been failing initially  - why such long cooldowns are being applied  - whether it’s possible to lift or reset the current API rate limit  - how to safely use integrations like Useberry without trig

We submitted our Figma plugin "Mokko" for marketplace review on March 19, 2026.As of today (April 2), it has been over 10 business days. The plugin still shows "In review" status. We have not received any email, rejection, or request for additional information at the account email.We also opened support case #1826150.Mokko is an AI copilot that generates native Figma designs using a team's design system components. If the review team needs test credentials, a demo, or any additional context, we are happy to provide immediately.Any visibility into the status or next steps would be greatly appreciated.Thank you,Pavlo SavelenkoCo-founder, Mokko.ai

Hi everyone,I am trying to publish a new version of my plugin, but I am blocked by the following error message: "We detected a change to your account details. Please contact support@figma.com to proceed."I recently updated my account security settings (password / 2FA), which seems to have triggered this automatic restriction. I have already sent an email to support, but I wanted to open a topic here as well to get a review started, as I've seen similar issues resolved by the Community Support team here.Could someone from the Figma team please help me verify my account and remove this restriction so I can continue publishing? Thank you!

Hi everyone! I’m building a complex character system and ran into an issue with overrides.My setup:I have separate component sets for different clothing styles: Business, Workers, Science, Tech, etc..Each style has a large set of arm poses (about 36 variants like Holding L, Relaxed, etc.) and leg poses.I use a main "Human" component where I swap these outfits using Instance Swap.The problem:When I select a specific pose (e.g., Holding L) in the Workers style and then switch the outfit to Science, Figma resets the pose to the default one instead of keeping Holding L.What I've tried:Keeping the layer names identical across all styles (e.g., the arm layer is always named Arms).Using Nested Instances to surface the pose properties.My question:Is there a way to "link" these separate clothing components so Figma understands that Pose: Holding L in Workers is the same as Pose: Holding L in Science? Or do I have to merge all 100+ variants (all styles and all poses) into one giant component set

Can you pls help me with this error I am getting with fonts and figma? I need to update a file from Smartcat with the translation ASAP and it seems like I have the fonts? Even downloading the installer fonts is not resolving this issue. I've emailed support twice already and have not heard back. 

 Hello. I am not a professional designer, but I have been tasked with creating a simple website for the gym where I work.I am using the Figma Sites feature, but I am having trouble creating the mobile menu.In the image, the top menu is for web and tablet use, and I would like to use the bottom section as the mobile menu.I want the mobile menu to normally appear as a left-hand menu with a '+' button, but when the '+' is clicked, it should change to a '-' like the right-hand menu and expand downwards.I would be very grateful if you could help me.

I routinely run into this basic issue:I create a component with text (string param) and icon (instance swap param) I add a variant to the component I change the text and/or icon I create an interaction, when you click on variant A it changes to variant B In the prototype, variant A changes to variant B in all aspects EXCEPT for the params, the variant A text and/or icon persist in variant B 

Hi, We were recently charged $1,790.60 (Invoice: DUUM7BSC-0002), and we believe this was due to multiple full seats being unintentionally added to our account. As soon as we noticed the issue, we immediately reviewed our team and removed the extra seat. Currently, we only have 1 full seats, which reflects our actual usage. The additional seats were not intentionally used, and this charge was unexpected. We have already contacted support, but we would appreciate any guidance or help from the community regarding this situation or similar experiences. Has anyone faced something similar? Were you able to get a refund or partial refund? Thank you

I submitted my Figma plugin Flow Rapid for review 3 weeks ago. Reviews usually take up to 2 weeks. Has anyone experienced delays like this? I haven’t received any emails from Figma — is there anything I can do?