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I’m sure that the page is extended to include the entire design content of my pages, but when I publish, some of them are fully viewable and others I can’t scroll to the bottom of them! Sometimes it’s just a little bit, and other times it’s a good 200px worth of content. I’ve tried different browsers and it’s consistent across them.
You have to enter characters in the exact order as the file name, fuzzy search almost never work.If I got a file named: “あいう”:✅ Search “あ”, “あい”, or “あいう” shows the file. ❌ Search “い”, “う”, or “いう” doesn’t, not even in “see all results” page.I have to use Raycast’s Figma search plugin to get this simple task done. Search from the first character of the file name. Search from the middle of the file name.
The go to instance button button in the the Review updates modal doesn’t seem to focus the artboard on the selected component anymore. It used to not only select the relevant page and highlight the component in the layers menu, but it also used to zoom into the component as well. But now selects the relevant page, but has the zoom level all the way out and for large design pages, it’s very painful to try to find where the highlighted instances is.
Hi everyone, i cant open my files on the figma app (keeps on loading) but i can open it on the browser
For a few months now I’ve been running into a very specific bug with auto-layout, items set to ignore auto-layout, items pinned to all sides, and undo.When I cut (⌘-X) the parent item, then undo (⌘-Z) the nested ignore auto-layout pinned item has its Y position set to 340 instead of where it previously was (0).I’m unable to get the problem to show up with a fresh file, so I’m convinced it’s some kind of cascading issue I have with a specific set of properties on components. Anyone else running into this?
i reedemed it from email but it only showing daily 150/150 left. Monthly 500. But my friend get 3000 credit for the‘Figma Makeathon’ competition. Please help me urgent to get this credit for the competition & further exploration.
Hi Figma team,I recently updated my subscription payment method and saw a $0 authorization, which led me to believe the update was successful. However, there was no clear confirmation in the billing settings showing which payment method was active.My subscription was subsequently charged to the previous payment method instead of the updated one. This creates accounting and tax complications for me, as the subscription should be billed to my business account.I have already contacted support but have not yet received a response. I've been a loyal Figma user for many years, and I hope we can resolve this promptly.My case number is 1768372.
I bought a subscription to the professional plan and cancelled it during the first month. My account is now the free one. But I have just been charged for another month! Why? I would like a refund please.
I purchased the collab seat for $5.60 on Jan 25 and paid for it directly. I received the invoice on Jan 26.However, on Feb 26, I was unexpectedly charged for a “Recurring Professional Team (monthly) subscription.” I had already canceled all subscription plans in early Feb, so I do not understand why this charge occurred since I am now back on a free account.Please assist me with this issue. $16.80 is a significant amount in my country. Why was I charged again? Am I eligible for a refund?I only agreed to pay the initial $5.60 as advertised. I did not consent to any $16.80 recurring subscription.
Hello Figma Community,I need urgent assistance regarding my Figma account. Yesterday, I accidentally deleted my account, and I am now unable to access any of my files or projects. These files are extremely important for my ongoing client work, and I’m very anxious about losing them.Details: Account email: [redacted by forum admin/moderator to remove PII] Approximate deletion date/time: [redacted by forum admin/moderator to remove PII] Account status: [redacted by forum admin/moderator to remove PII] I have already contacted Figma Support and replied to their request for details (Harshadeb’s team, I’m the owner/admin.). Since the deletion just happened yesterday, I understand that accounts remain recoverable for up to 30 days. I’m hoping the support team can help me restore access as soon as possible.I would greatly appreciate any advice, confirmation, or escalation from the Figma team or community members who have experienced this situation before.Thank you for your time and supp
Whenever I prompt to make live voice recordin and document it in Figma Make - it never works in prototype mode. Tried switching to browsers - also doesn’t work. Tried remixing with already existing community voice assistant projects also didn’t work. Any solutions?
Hii! Well, I'm learning to use Figma, recreating community projects… but now I got stuck… because I have a component inside another component (it's an ellipse inside a component that moves the ellipse around), but I need to change the size of the ellipse, but i cant…… The constraints show top-left instead of scale… but I don't know how to change it to scale… I have been trying and trying, but I don't know how to do it in order. The ellipse changes size when I modify the component frame. can someone give me a hint about what i can do x.x?
Our designer used the glass effect Great - except Figma doesn’t export it. On export in either CSS or flutter, the effects just disappear. I tried exporting the buttons as images, which is already kind of bad, but it doesn’t work, background blend effects get exported with the image, and I can’t reuse it across different screens. It’s tied to its background. How are we supposed to use Glass when it can’t be exported? It’s kind of totally pointless, no?
I have been using the Figma Make AI from 5th September 2025 and used it for few days like till 14th September 2025 or so, But now it shows that the credits will refresh at 1st October 2025. I thought there is only daily limit of how many prompts you can make per day, not how many days you can use in month as well. My project is been on hold since my Credits haven’t been refreshed yet.
Is it possible to create fonts in Figma like you do with Adobe Illustrator. I want to map an image, say rice. Loved this reel and want to recreate it with a different product: https://www.instagram.com/p/DVPnyJgiOWe/ I understand we have to use fontforge once items are exported, but I am not sure how to get to the export stage. What settings do I need to use? Not a real designer but good with Figma, so would appreciate as dumbed down steps as possible :)
Environment: Windows, Figma Desktop (Pro plan), Claude.ai web with Figma MCP plugin connected. Problem: All Figma MCP tools return "No result received from client-side tool execution." The plugin appears connected but every tool call fails silently. Tools tested (all failed with same error):- get_design_context- get_screenshot- get_code_connect_map- get_metadata Steps to reproduce:1. Connect Figma MCP plugin in Claude.ai2. Share a Figma file link with valid node ID3. Try any MCP tool4. All return "No result received from client-side tool execution" Expected: Tools return design data or screenshots.Actual: Generic error, no debug info. This completely blocks MCP workflow between Figma and Claude.ai.
Hello,I am contacting you regarding my subscription.I canceled my subscription about a week ago, and it was supposed to expire today. However, I noticed that I was still charged for the next billing period.Since the subscription was canceled before the renewal date, I kindly ask you to review this issue and refund the charged amount.If you need any additional information (account email, transaction ID, screenshot, etc.), I will gladly provide it.Thank you for your help.Best regards,
this is some design bullshit. i’ve watched youtube videos at this point trying to downgrade my plan. there is no link. this is robbery at it’s finest. how the hell do you downgrade?!
Dear, I cannot login with my account. I had to create a new one.For this reason, it’s not possible to log in to the old account and open my files.Please transfer or copy all the files from the lost account to the new account. lost account: [redacted by moderator to remove personal information]new account: [redacted by moderator to remove personal information] Thank you in advance! Kind regards,
We are considering Figma for our L&D team. Our software review team has questions. Requesting a 30 minute demo and Q&A. We’ve filled out the form here a number of times: https://www.figma.com/contact/ but have not been contacted. Please advise. Thank you.
I am encountering rate limits extremely quickly when using the Figma Images API.Even when downloading approximately 10 images, I consistently receive HTTP 429 responses with very large Retry-After values (around 400,000 seconds).The images are being exported from the following Figma file:https://www.figma.com/design/MgNkAQkNBETXwipSe024oc/Details:- Endpoint: /v1/images/MgNkAQkNBETXwipSe024oc- Authentication: Personal Access Token- Requests are executed sequentially (no parallel requests)- Request rate is very low (2 request per second)- Requests are executed via C# using the Unity game engineAdditional response details:- Response body: {"status":429,"err":"Rate limit exceeded"}- Retry-After: 397777 seconds- Response header includes: X-Cache: Error from cloudfrontDue to this behavior, it is currently impossible for me to use the API for asset export.Could you please check whether this file, my account, or my IP address is being throttled at the CloudFront level, or if there is an additi
Hi, I’m experiencing a frustrating issue when working with overlapping layers. Whenever I delete an element (frame, vector, etc.) that has multiple layers stacked above or around it, the layer selection resets. Instead of automatically selecting the parent layer, the selection clears or jumps, and I have to manually re-select the lower layers again. This significantly slows down my workflow, especially when cleaning up complex layouts with many stacked elements. Thanks in advance.
For several months I have been applying for a license (K12), filling out this wonderful form, but no response, what happened, the institution is the same, the place of work is the same. If the educational institution does not meet the parameters, at least some feedback is possible.
When I try to draw or write only straight lines appear. The ruler in the settings can’t be turned off
i am trying to build on figma build. i want to be able to speak to it and it registers the voice and transcribes it or provides closed caption. currently the video works but the mic does not. if anyone has any solutions to make this work i would appreciate it!
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