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My student email has changed and I tried to change it in my Figma account but it shows me this error after I click the link in my email to verify my email address.I’m in starter plan with my student email.

Hi all — looking for clarity on Figma file URL behavior when moving files between workspaces.Scenario: I am the owner of a Figma design file. The file currently lives in a workspace where I am not a member (I have direct access to the file). I want to move the file into another workspace where I am an admin. I am moving the file, not duplicating it. The file is linked from external tools (e.g., Asana) using frame-level links (node-id). Question:When moving a file to a different workspace: Does the file’s canonical URL / file key change? Do existing frame-level links (node-id links) continue to work? Is link breakage only expected if frames are deleted/recreated or the file is duplicated? I’ve tested this with a sample file and observed that the file key and node-id remain the same, but I’ve seen conflicting guidance about whether moving a file across workspaces creates a “new URL.”Would appreciate confirmation from anyone who’s done this in production or has insight into ho

Hi I use Figma education, however it rejected my first attempt to verify so therefore I reached out to sheerID. I got manually approved and it never updated on the Figma website… I even got a manual approval code but it won’t let me do anything. I emailed the education team to Figma multiple times and have not gotten a response so I went back to SheerID and the only response I seem to get is “contact Figma” in which I cannot get ahold of… I need help, my class I take in school is purely just Figma based and I truly need access to do anything in the class. Please help!!!

Hi I just experienced my figma running slow especially when moving, copy-pasting, and deleting components. I have clear the cache browser, reset, checking internet connections and reset & restarting the desktop app but despite all the efforts it’s still slow and laggy on both chrome browser and desktop app.I’m running figma in Macbook Pro M4 Pro 13” updated to MacOS Tahoe 26.1.This is not an issue before this, just happened last week after new update.Need some support help regarding this issue. Thanks

Hello,I am currently a college student at Collin College and have been experiencing ongoing issues with a “verification limit exceeded” message for some time now.I contacted SheerID regarding this issue and received response:Since you already have an approval yet cannot access the student plan, please contact Figma directly at education@figma.com, as SheerID only handles verification and does not have access to account-specific information. You can provide them with the verification details below: Verified Email: garnold@mail.npc.edu Request ID: 6966d3f3aaff441822e3ea26 Date Verified: January 14, 2026After that, I contacted Figma directly and unfortunately no response.You are my last hope guys!!I would greatly appreciate any assistance with resetting my verification attempts so that I can verify my Figma account and continue my coursework without interruption.Thank you for your time and help. 

Hi Figma Support,I am an Admin on our FundGuard team.The current Owner of the account has left the company. (I’m writing from his profile now.)I need to transfer the Ownership to my account [redacted PII - DJV 1/20/26]Thanks!

Hello Figma Community / Support Team,I’ve been trying to apply for the Figma student plan for over 6 months, but I’m still blocked by a “Verification Limit Exceeded” error.I’ve seen many similar topics in the community (unable to verify student status, Education Verification Failed, etc.), but none have received an answer or solution. The situation seems to create a loop with no resolution:SheerID confirms that my student verification is approved but tells me to contact Figma Education. On the Figma forum, I am told to contact SheerID and Figma Education did not respond to me yet.This leaves students like me stuck indefinitely.Verification details by SheerID :Verified email: -------------------------------------- Request ID: 68d69e7bd0a9b854fa9315f1 Date verified: September 26, 2025I want to be clear: I am not trying to bypass the system. I am a student continuing my master’s in UX Design, and I can only afford the student plan. The inability to access it is blocking my studies.My scho

Hello Team,I am Rawen, Atlassian Licensing Manager at BleuLemon, an Atlassian platinum partner.My client CNP has Jira Cloud Standard and a subscription to your add-on Figma for Jira  agilejump.atlassian.net. The client would like to know where the data related to the add-on is hosted in order to comply with GDPR regulationsThank you in advance for any confirmation you can provide on this matter.Regards,

Component set description is not being shown for viewers.-When selecting a component variant it shows the variant description duplicated, but the component set description is missing completely.Attached videos (designer role and viewer role)

Good afternoon!Today, for the first time, I had the following problem: when creating ellipses with a gradient, bald spots began to appear on the frame! Exports happen with them. I tried restarting the application, restarting the computer, logging in from the desktop and the web, logging in from other devices - the problem is the same everywhere. Everything is fine with all old and new projects/frames, everything is fine with other shapes and gradients, only ellipses with gradients break... Fix it, please... I have attached photo examples.

Hello,   How do I upload the site to my domain which i have with another hosting Co?

Hi there,I accidentally applied my Education verification to the wrong team (‘Intro to Figma’). I have now left/deleted that team. Please transfer or activate my Education plan for the correct team: ARTC1359 – Spring 2026. Thank you

Hello, i have access to both my emails. switching from one email to another and figma and both accounts are logged in with username and password. When i click on the link, it continously says the link is either expired or malformed. I have requested this link severally and each time the link says the same thing. please help! 

Hi, I’m working on a plugin that creates and reads dev resources.My problem is that I have two component libraries, and for the library A dev resources work as expected - I add resources to the main component and they appear on instances. But it for whatever reason doesn’t work with library B - dev resources don’t propagate to instances.My question is, could someone please list all the possible reasons why dev resources might not appear on instances?   

Hi guys, I don’t know if someone has the same problem but when I am in the main menu with all the project everything works, but when I click on one of my project I can enter it but the screen freeze and nothing happens…

Hello,My Figma account has reached its limit and I’m receiving a warning notification.I already submitted my school certificate in English for the Education plan, but my account is still not upgraded and the limit is still active.Could you please check my Education verification and help remove the limit?Thank you very much.

Hi, following the recently launched feature that allow us to copy/paste some elements directly from the version history, I found a very annoying bug:When I copy a frame that includes instances, and paste it onto the current version, the frame turns out to be blank, and the instance detached. The only way for me to preserve the design is to do it the “old way” by duplicating the history into another file and then copy/paste from here. Which is quite counterproductive with the new feature :/. Saw this in another post but it was closed for replies, will this bug be fixed?

我找不到我的 Figma 文件了。昨天，我在文件里找不到它，在已删除的文件里也找不到。我该如何恢复它？通知：嗯，我们找不到该文件……该文件可能已被删除、移动或设置为不可用。请尝试联系文件所有者。我就是文件所有者，但我找不到它。请帮忙恢复它！链接：https://www.figma.com/make/VHsx6lLg1lXowtbzxmfctE/feixingzhijia%EF%BC%88%E5%A4%A7%E9%BB%84%E8%9C%82%EF%BC%89?t=ELAGcg73eOaMgxZG-0

Hello, I’m receiving a message in Optimal workshop when trying to import a figma prototype which says “We are unable to import your Figma Protoype due to API rate limiting” We have an organisational license and both myself and the IxD who create the prototype have a full seat. Is there anything else I’m missing which would help resolve the situation. Optimal Workshop have been very helpful but it seems the issue lies with Figma.

Olá pessoal, boa tarde!Eu realizei todo o processo de atualização e também enviei um email ao suporte do Figma e aparentemente estou com a versão mais atualizada, contudo, as atualizações de IA ainda não chegaram pra mim. Alguém aqui já passou por isso e consegue me auxiliar?Muito obrigada

After select Childen then moving a point, it’s always moving with double value of nudge amount.But if you select more than 1 point they will moving with value of nudge amount.I just want to moving a point with value of nudge amount.

Hi there,We’re reaching out on behalf of the AREA 17 team with a question regarding speaker submissions for Config.Our Chief Creative Officer previously applied to speak at Config and did not receive any confirmation or follow-up regarding the status of the submission. We wanted to check whether decisions were shared and, if so, where speakers may have been notified.We’d love to be involved in Config 2026 and would appreciate any guidance on next steps or who to contact for more information.Thanks in advance for your help, and we appreciate any insight the community can share.Best,Tamara

I’m having an issue signing up for the free Figma Education plan for classrooms and wanted to check if anyone has experienced something similar.When I try to register, the sign-up process does not let me complete the registration, even though I believe I meet the eligibility requirements. I’ve tried multiple times and reviewed my information, but without success.Has anyone encountered this before or knows what might be causing it? Any guidance would be appreciated.Thank you in advance.

I recently updated my Figma app(on Windows) and ever since then it looks like it is forever loading and never uploads. The browser version works but I want to know a possible fix for this as I find the browser version not as efficient as the app. I have uninstalled and reinstalled the app, same issue is occurring.  

comment bubble is fixed in same place instead of scrolling with the attached section or content in prototype as well as in design screens.