Get Solutions

I set a textbox to a font and then change the weight. It either won’t apply the new weight or will jump to the previous textbox. It’s crazy buggy. Never had Figma be so buggy.

Can someone explain how, in 2025, the leading UX/UI design platform still can’t provide a simple way to manage annual seats from within the app? The panel to control seats makes it ridiculously easy to add them, yet does an extremely poor job explaining how it actually works. The number you enter isn’t the total you want to confirm instead it’s treated as an addition on top of your existing seats. Conveniently there’s no mention to the logic at all. And once you realize the mistake, too late since now you’re locked out of any way to fix it. No edit, no removal, no self-service management. It honestly feels like the billing interface was designed to trap users into over-subscribing. For a company built around great UX, this experience is beyond disappointing. Despicable, really.

Hello,Figma Make doesn’t see libraries that are published in Figma. Also, I cannot upload Figma file, just imgs. Can you help me please?Thank you

Dear Figma Education Support Team,I am following up on my previous email regarding the education verification error, as this has now become a critical issue affecting my entire educational team.URGENT SITUATION:My education team account is currently fully locked Multiple team members cannot access our work or collaborate We have ongoing projects with deadlines that are now at riskOriginal Issue: I cannot complete the education re-verification process for Bangladesh National University. The system shows: "Something went wrong! We are having trouble with the verification process."Actions Already Taken: I contacted SheerID support for assistance, and they directed me to contact Figma Support directly, as this issue needs to be resolved on Figma's end.Impact: This is not just affecting me individually - our entire educational team's workflow has stop

I keep getting a “403 - "{\"status\":403,\"err\":\"Invalid token\"}"” also via Postman when trying to send an HTTP request and use the REST API. Any solutions to this?  

Yesterday while creating my portfolio as a ux designer on figma sites, It suddenly started to show that it cant open my file as WebGL is not enabled, through reading a help article via figma i enabled the override software rendering list as guided by the article and alternatively enabled other WebGL options but still figma is showing the same thing. To avoid Google chrome, i downloaded figma aap but the app is crashing and not working as well, i don't understand what to do and am i pretty stressed as figma has lot of my work designs and projects, i am on my education plan as i am a student and a ui/ux designer.  I was also working on my portfolio for a long period of time, it was getting almost ready when this happened suddenly. I have been using figma for the past 1.2 years on the same laptop. I am very stressed and confused not knowing what to do, i hope to see your reply soon. 

I have received created using figma Ai, design I want to tweak few things, but it has only two views “preview and code”My question is can I edit the file design wise? or it can be modified through Ai cammands only?

Dear support Figma team.I have noticed that my draft file is missing. I know the name of the file and remember even the names of some pages inside, but I couldn’t find it at all. I have only one account and I have checked deleted files. It is not appearing anywhere. I definitely created in my drafts, and it has no teammates to delete it. Please help, how could I restore it or find it?

I’ve run into a strange issue in Figma. Every time I launch the app and click on a text layer, it seems to “remember” that font’s predefined weights. Then, when I try to edit another text with a different font, the weight options from the first font are still displayed. If I try to change the weight, nothing happens.For instance, if I open Figma, select a text with the SF Pro font, and then create a new text layer using Comic Sans, the weight list still shows SF Pro’s options. Has anyone experienced something like this? And if so, is there any known fix?FYI, I’ve already tried reinstalling Figma, editing in the web version, and working in a different draft but the problem still remains. Moreover, it looks like all my drafts and projects were affected, so creating a new draft and trying it there doesn’t help either. 

Hello forum,I am currently working on typing descriptions for components and component variants for a large design system file with more than a thousand components. These descriptions are going in the component configuration modal window. This window is accessed by clicking the component configuration button on Figma's right side panel. I have noticed that canvas tools are getting triggered while typing descriptions inside the text input field. Has anyone else experienced this kind of behavior? For example, words with the letter t can trigger the text tool and therefore Figma jumps out of the description input field. Words with the letter o trigger the ellipse tool. Words with the letter c trigger the comment tool. H the hand tool, etc. This happens inconsistently. Is this a bug? Is there a way to turn off single letter hotkeys for the canvas creation tools? Thank you for the help.

Has anyone figured out a good way for helping the LLM using the MCP server to bridge the gap between the visual info (say, the color of a Button in the design) and the relevant component's properties (say, the correct `variant` that yields that color button)?We don't have Code Connect hooked up yet, but I'm skeptical that this would solve this particular disconnect because our components all use design tokens under the covers and all we see in the code are different properties that drive those behaviors. The LLM can’t see that using “emphasis” as a `variant` value will yield a blue button, for example.Interrogating the LLM on what it knows about the selected component yields a bunch of styling details, css, etc. so it knows what color the button should be, in my example, and I've given it our component docs so it knows what the valid variants are, but it can't bridge the gap between the two because there aren't enough dots to connect.This WOULD be solv

I am the admin. I accidently made another user, the owner of the project. It does not allow me to make myself owner again? When I click my name in the project, I can only delete myself? There are no other options?  How do I make myself owner again?

Hi Figma Community,I wanted to share some techniques we’ve been using at our agency to keep design systems consistent, especially when working on large projects with multiple designers.1. Component Naming ConventionsWe create a clear naming hierarchy for components (e.g., Button / Primary / Default) to make them searchable and intuitive. This helps avoid duplicate components and speeds up the design handoff process.2. Variants for Reusable ComponentsUsing variants for buttons, inputs, and cards allows us to manage multiple states (hover, active, disabled) in a single component set. It reduces clutter and improves maintainability.3. Figma Styles for Colors & TypographyWe standardize text and color styles across the project. Any change at the style level updates all instances across files, keeping projects consistent and saving hours of manual updates.4. Col

I used the wrong email for this account and would like to delete this profile

I am in need of figuring out how to create  the desktop pages to be the parent, and the mobile pages as the child. So when I use the desktop pages to make my changes they automatically get updated in the mobile pages.Right now I am doing double work, and its time consuming. Any help greatly appreciated

Recently, tap-to-click interactions have been broken in FigJam for me. I first noticed it 4 weeks ago and again it re-emerged this week. Observation: tap-to-click is not working. I have to use the button of my trackpad to select something. Troubleshooting:I’ve confirmed tap-to-click is working in other apps on my computer I’ve quit and re-opened the Figma desktop app I’ve toggled all settings and see no changeHas anyone else noticed this? It’s leading me to explore other whitebaord options that support my interaction patterns 

Hi, I’m learning figma for school and one of the assignments was to create prototype of an app in figma. I used smart animate to create bouncy animations, and when viewed in the interactive prototype–it renders an black fill box. any help? or is this a problem on my end. dev mode 

Hello, I have noticed:when switching component variants inside grid cell - something begin to break inside properties panel (there were cleaned properties before for sure I cleaned them perfectly!  - and some Property5 & 6 appeared after dragging cell variants).I think this is a bug. PSI can’t upload bug video here to show you (I don’t have google drive / loom / dropbox - btw why so uncomfy to add a video?)

I’m currently actively using and testing the Figma Site feature and found out that websites does not display correctly on old devices such as: Device: iPhone X & iPad Air2. Browser: Safari , Chrome (same issue) These websites contains vectors and Figma interactions such as scroll parallax. They are responsive when previewing, and works great on PC, iPad 3 and phones such as iPhone 14. Please help me out, and let me know how i could avoid this. Thank you very much.

I tried to apply for the Figma Student Education Plan using the SheerID verification form. However, during the process, I faced an error several times. After multiple attempts, it now shows: “Verification limit exceeded. We're glad you're enthusiastic, but it looks like you've already redeemed or attempted to redeem this offer.” It has been more than three days, but I’m still unable to verify or reapply. Could you please reset my verification limit or help me complete the student offer process? Here are my details: [redacted] Thank you for your help and support. Best regards,

Hello, How can I see to exactly which projects and files has access a User who has a "View Seat"? Is there a page? Or I have to check each project and each file? Thanks!

I have 2 icon libraries of different sized icons at 24x24px and 32x32px, Icons are named as such: 32/Right Arrow 24/Right Arrow etc.... These icons are in a frame titled Icons and published as a library.When I use these icons in a button with an Instance Swap property added for the icon, I can select from the Icon 24 folder or the Icon 32 folder:When selecting from the 24 folder, the resulting Icon is not 24x24px, it is resized to  ~ 32x32px. The original button was created using a 32x32px icon.Why does Figma not respect the icon size selected in the instance swap? I have tried creating the icons using the Icon Resizer plugin which uses auto layout and  manually with a frame and no auto layout. I have tried various settings in the auto layout options - fixed width (set to 24x24) and hug contents, nothing results in the selected 24x24 icon staying at 24x24. Should I have created icons with variants for the two sizes 32x32 and 24x24? Must I make two

Hi Team,I have been using Figma Make AI to create a web application. After running a few prompts, I received a message that I’ve reached the credit limit.Could you please guide me on: How I can check my current AI credit balance/usage? Whether there is an option to increase or purchase additional credits? If there’s any plan that allows unlimited prompts, since I need to create multiple screens and the current limit is restrictive. Looking forward to your guidance.

Is it possible to adjust the position of multiple overlays at once? I have a nav component with a dropdown set as an overlay which appears on each page. Everytime I edit this component (font size or link change) i have to go through every page and manually adjust the dropdown overlay to reposition it back to the horizontal center. Command + Alt + A doesnt work. Anyone know of a workaround?

Figma currently allows viewing design differences (diffs) only between a branch and the master file during the merge process. This means that only designers can see these changes, and only at that specific point in time—after the design work for a feature is completed. However, developers also need visibility into these design changes to implement the feature correctly. Ideally, Figma should provide a way for developers to view the differences between the master file and the current branch at any time, not just during a merge. I cannot see a way to do this, am I missing something or is this feature not yet part of Figma?