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I have paid two full seat last month, and want to downgrade one seat to Dev seat from next billing cycle. However, there is ‘Dev seat adjustment’ fee in the projected subtotal. What is this fee? Should I pay extra $7 to downgrade the seat? It does not make sense to me. 

What if I have a professional plan on my own and my friend has a professional plan on his own.What happens when we want to collaborate on the same file? Do I have to pay an extra seat for him again?

Good afternoon!We are an English language school. About a year ago, we created a Figjam account and verified ourselves as an educational institution. All of our students did the same - they registered and were verified. In October, our students started receiving emails warning them that the free access would soon end, but they had the opportunity to re-verify, and thus continued to use the service. Currently, one of our students has received a letter warning that his free access will end in 2 weeks and that he will not be able to re-verify. What should we do to extend this student's access? What should we do to ensure that our other students do not face this problem?As far as I remember, access to free use in the Figjam Education plan was supposed to be provided for 2 years, so we expected that we and our students would not have to pay anything for at least another year. Have the conditions changed? 

This may be a basic question but I’ve kinda hit a wall here. I’ve made two components for my expand/collapse menu (one for “Family” one for “Merry"). I have them placed on two different frames. The intention is to be able to change from “Family View” to “Individual Child View” and back. The components are prototyped to expand and collapse individually. I want the flow to be as follows: Tag to expand the menu > Select Child > Navigate to Individual Child View with Collapsed Child menu. I have them successfully expanding/collapsing and transitioning between frames. Yay! The problem is, that even though these are two different components, the menus don’t collapse after the fame change (even with the state set as collapsed in design mode). What am I doing wrong?  

I have a library with colors palette variables with alpha attached from another color, E.g. Color A: #000000, Color B: (A attached /50% alpha) also mode 1 and mode 2I applied Color B to a components on another file with library added:-Component 1, with color B, mode 1-Component 1, with color B, mode 2The problem was on 2nd component that display 100% alpha instead 50% setted in variables. I fix it just changing to other color and then apply color B again. The color display as a setted in library 

I noticed within the official Apple iOS 18 library that “examples” is prioritised and placed at the top of the list including a divider. Does anyone know how this can be achieved?  

I can’t use the desktop app. it’s completely disable view and Figma can’t loading. 

Hello,A year ago, we paid for seats through my partner’s account. However, she no longer works with us. While she was on vacation, Figma renewed the subscription for another year.We can't manage our seats now, and we need to transfer the paid seats from her account to mine.All seats were paid with my VISA card — Aleksei Ilin.I’m unable to contact support directly because we have a standard account. Has anyone had a similar situation with a positive outcome?

Hi,i think the problem exists since the last patch update. When I create a local style Layout grid and use it on a frame, I can’t hide or show it anymore. Until last week there was a eye icon next to the grid while hovering. I’m missing this icon now and with that the show/hide function.My workaround now is to go to the settings for the local style and hide it there.Is this a bug or is it supposed to be like this?Here you have a screenshot while hovering: 

(Browser version)I always want to see only Design files in my recent, and until now this preference was remembered.Recently this does not happen anymore, every time I open or reload the Recent files page, the filter is set on All files.It would be great if this could go back to how it was.

Hi, I am moving out of the company and want to transfer my Professional license(Annual Plan) which is valid for another 6 months, to a new user who is taking over from me. Can someone help me with this?  

i feel scammed by Figma

I didn't make any changes to this variant, but it suddenly turned out like this. Currently, I can only solve this problem by reverting to the previous version, but this is too troublesome and it's not the first time it has happened. Please reply to me as soon as possible. Thank you!

I like the new annotation feature on the design mode to add detailed changes, behavior notes, and even capture some question. However, I just realized some people didn’t see the annotations. It seems it’s because they have view access and not edit access. Or is it because this feature haven’t fully roll out? Can we let users who have view access of the file see the new annotation feature? It’s useless when adding those notes and people on the file can’t see those. Thanks! 

I’ve done some searching but can’t find much — not sure if I’m missing something. I’m currently building out a card game in Component Studio, a platform that allows you to connect a dataset to a card visualizer/builder that then populates each card. I’m wondering if it’s possible to do something like this in Figma — specifically, connect a dataset that populates text/links components. It’s a bit complex in that there are over 60 unique character cards and each character has a different rule and quality, etc. I’d love to avoid having to do this in InDesign if possible but it seems like it’s beyond the scope of what Figma can do. Maybe it can be pulled off with a combination of plugins? 

I want to report an issue, while hovering the create button gets flicker, it a system bug at your side

Our company received a mass email today with a hyperlink to a page on figma.com that tried to trick our employees into clicking another hyperlink to redirect them to a scam/phishing website.There is no option from this figma.com url to report the page or site as phishing, so I’m not sure what to do.  It just looks like a single slide-show presentation that has one clickable link in the middle that takes you to a bad site.  "www.figma.com/deck/I3fWD5pn8hZAP0CxPloue0/Emerald-Textiles-Service-LLC-RFQ--Copy-?node-id=1-41" is the URL (I did not want to make it clickable in this post).  Who should I contact about this?  

It’s not letting me upload videos to Figma. Previously I hadn’t had any problems, but since this update I get a message: “Error uploading video. Please try again.” and then another message appears: “An invalid video was removed.” The video I am trying to upload is in MP4 and is less than 2MB.

Good day everyone. I hope all is well. I have a question regarding external webpages. I’m trying to open webpages in Figma without it opening a new tab in the browser. I unchecked the ‘Open in new browser’. However, it still opens a new tab in the browser. Basically, I’m trying to open the webpages in the Prototype screen with the iPhone 16. The webpage appears, however, once a link on the page is clicked, then a new tap is opened in the browser. I would like it all to stay in the prototype screen. Can this be done?Thank you for your timeChelsea

I have a mobile text element that when placed in an autolayout works as expected. If you add text the spacing is between the other elements is kept.With the desktop version once placed in an autolayout the height hug is lost and I have to add it manually. It doesn’t make sense as it is doing the same thing as the mobile version. 

Any idea how to change individual bullet point colors? Am I doing something wrong here… or is this a bug?

if i need to create Color Gradient in Local Variables, How can i do it ?

I am unable to rotate it continuously even after i watched the tutorial please help  

I work for a company in the Organization plan. It is possible to upgrade just one of the seats to enterprise? We need this one seat to be able to create more modes for a design system.

When a child component is set to constrain proportions within it’s parent, it completely loses the ability to fill it’s parent at the instance level. I assumed, that at the instance level, setting the child to fill the parent would override the constrained proportions, but instead, when I set to fill, I instantly receive a toast at the bottom of the screen informing me that figma set the child’s height to fixed. This absolutely feels like a bug. If I set a child to fill at the instance level, I expect it to override it’s constrained proportions attribute.