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Question

환불 요청 드립니다

  • May 24, 2026
  • 1 reply
  • 49 views

이민경

저번달에 플랜 취소를 했는데 이번달에 추가로 결제되었습니다. 환불 요청을 드렸지만 환불을 받을 수 없었습니다. 빠른 시일 내로 환불 처리 부탁드립니다. 

1 reply

adamsmasher
Figmate
  • Figmate
  • May 24, 2026

Hi, ​@이민경.

 

Apologies for replying in English as I don’t speak Korean - hope that’s okay! Is this a new charge, or is it the same charge that you mentioned in your other post? I’ve raised the priority of your ticket with our team, but let me know if this is in reference to a new charge so I can update your ticket to reflect that. Thanks again for your patience and understanding! You should hear back soon from our team.