환불 요청 드립니다

Hi, ​@이민경.

Apologies for replying in English as I don’t speak Korean - hope that’s okay! Is this a new charge, or is it the same charge that you mentioned in your other post? I’ve raised the priority of your ticket with our team, but let me know if this is in reference to a new charge so I can update your ticket to reflect that. Thanks again for your patience and understanding! You should hear back soon from our team.