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Why can't I change my email address at all? I've already reset my password and removed Google SSO, but I still get this error: “Sorry, your link has expired or is malformed.” I've tried more than a dozen times on different devices and in incognito mode, but I still get the same error. Please help me find a solution because my old account will be deleted soon.

I am reporting an issue where the "Export to Figma Make" option is not appearing in the Publish modal of my design libraries. I have followed the official documentation and verified that I meet all the technical requirements, but the button remains missing. What I have verified/tried: Plan Status: I am on a verified Education Plan (Higher Education). AI Access: I have AI credits available File Location: The library files are located within my Education Team projects, not in Drafts or a Starter Team. Permissions: I have full Edit access to all design files I am attempting to turn into libraries. Content: The libraries contain published components, styles, and variables. Testing with Demo Files: I have tried publishing several different libraries, including the official "Figma Design System" demo library from the Figma Community, and the button still does not appear. Library Visibility: The libraries are published successfully and I can see/import them into other standard des

I updated my two-factor recovery settings in Figma, and now I get this message in my plugin manager: "We detected a change to your account details. Please contact support@figma.com to proceed."After emailing, I received an automated email saying Starter accounts can only receive support in this forum. Upon reviewing similar issues here, it seems the resolution always comes from something manual on the Figma Support side.Can I get a review started? Thank you!  

I have a student plan through Figma but can not access draw mode on the tool bar even though I have access to the file. I am not sure how to get draw mode. 

An error occurs when I update the plugin description and click Publish

I can’t send my changes in inline "edit with prompt", and the chat doesn’t see elements that I select.the bug video

This window has popped up on all my projects, what should I do about it?

some error when update my plugin 

Standing Instructions are set on my credit card(Indian) successfully but the purchase is not getting completed. Stuck with free version. Its surprising that Figma is not able to fix this. Does any know alternative ways to get this membership ? Any resellers of figma accepting payments via Indian cards ? 

Hello Figma Team,I am encountering a critical issue with the Figma Desktop application (Windows 11 ARM64).Since today's update, the application displays the error message: "Could not initialize WebGL".This problem is highly likely related to the GPU/driver detection in the latest version of the app. My Configuration:  OS: Windows 11 ARM64 Device: ASUS Vivobook S15 (Snapdragon X Elite) GPU: Qualcomm Adreno X1-85 GPU Adreno Driver Version: 31.0.121.1 (the latest installed via Windows Update).  Diagnostics and Steps Already Taken:  WebGL works perfectly when I use Figma in my browser (Chrome/Edge). The error occurs only on the Figma Desktop application. I attempted a clean reinstall of the Figma Desktop app (uninstalled, manually deleted GPUCache and Local Storage folders in %AppData% and %LocalAppData%) without success. I also tried to force the rendering via the command line with the --use-angle=gl and --ignore-gpu-blacklist flags, but the error persists. Hypothesis:It is hi

Greetings , I would like to know why Figma company are trying to take funds from my bank account, although I cancelled my subscription and deleted my credit card from my Figma account can you please stop trying to take funds from me because my cancelation was 1-2 weeks before my subscription ends, and thank you.[redacted by moderator to remove personal information] 

Hello, my friend and I made a D&D adventure inside of Figma for a class project. We had some major issues with it at the end. There are a lot of frames, like 120ish. We’re in college and are on the student account versions.We’ve had some problems with stuttering inside the frames and some animations being cancelled out. But those aren’t the major problem. My major problem is this weird error in my prototyping links that I cannot understand. Every prototyping variable for all the frames work perfectly fine except those. (That I know)When you die in the Boss fight against the Primordial you get the death scene from the Crab fight. At first I thought it was something to do with the Flow Chart order or specifically with the Crab frames. But the Bug fight against the big mantis gives you the death scene from the Snakeman fight. I cannot figure out why this is. I have gone through and removed the death scene transitions for both the Boss and Bug fights, but they will transition incorrect

Hi everyone,Is Figma going to add a CMS to Figma Sites? That would be awesome. E commerce capabilities too?Thanks!

When presenting UI designs to clients, I’ve noticed that the way we showcase the screens can make a big difference in how the design is perceived.Sometimes showing raw frames directly from Figma works fine, especially during early feedback stages. But when it comes to final presentations, using device mockups (like laptops or smartphones) often makes the design feel more realistic and easier for clients to understand.Recently, I’ve been experimenting with different device mockups when presenting UI work, and it seems to help clients visualize the final product much better.I’m curious how other designers here handle this.Do you usually present your UI designs using mockups, or do you prefer showing the raw frames directly from Figma?

My Designs are Under Review from 2 days. Why ? Can you please upload them to Figma Community in normal way it was uploaded. Yesterday I try to upload a new design to Figma Community it says contact Figma support. 

Hi!As a little context, I’m a graphic designer from south america. I’m currently working on a figma plugin made to export source images. However, I’m having a very specific issue.I set up a simplified language detection feature for the plugin UI, which detects which language is prefered by the user and sets up the plugin texts to that language:<script>(function() { var nav = (navigator.language || "en").toLowerCase(); window._lang = nav.startsWith("es") ? "es" : "en";})();After that, there are two language dictionaries at the code. I made a fallback system too:function t(k) { return S[_lang][k] || S.en[k] || k; }However, I cannot test it adequately with Figma Desktop, since my OS system is set up in Spanish, so even if I change Figma’s language to english it still shows up in spanish.Currently, my only way to test it is to set up another browser to english then load Figma, but it requires me to publish a new version, which I don’t want to do, to avoid pushing a plugin version u

I'm getting an error when calling figma.getNodeById, even though all functions in my plugin have been updated to async. The plugin works perfectly in my local environment and my manifest includes "documentAccess": "dynamic-page"), but the error only appears in the published version. The code.js in the dist folder is definitely using lastest build with the async functions. I've tried republishing multiple times, so it feels like a publishing issue,  almost as if Figma is still serving an older build.The full error is: Error: in getNodeById: Cannot call with documentAccess: dynamic-page. Use figma.getNodeByIdAsync instead. at <anonymous> (PLUGIN_1559_SOURCE:217:47)this is the plugin: https://www.figma.com/community/plugin/1137823695947414493/quick-tableHappy to submit code for review. 

Hello Figma Support,I am trying to recover access to a Figma account that was registered with the email address [redacted by moderator to remove personal information].The problem is that the company no longer exists, and the synapse.company domain is no longer active, so I cannot receive any verification emails or use that mailbox to log in.I would like to ask whether it is possible to restore access to this account or transfer it to a new email address: [redacted by moderator to remove personal information]I can provide any information needed to verify ownership of the account, such as: the old email address; the account name or profile details; billing or subscription information, if available; any other details that may help confirm that the account belongs to me. Please let me know what steps I should take next.Thank you in advance for your help.Best regards,[redacted by moderator to remove personal information]

Hi, I submitted a support request 8 days ago regarding transferring my Education plan to my university email. I haven’t received a response yet.My university requires my school-issued email for coursework.Could a moderator please check my ticket status?Thank you. 

Hi designers,I’m currently working on a website layout concept in Figma for a custom home builder company CT, and I’m trying to find good examples of modern layouts used by construction or architecture companies.I’m particularly interested in designs that highlight:• Large project galleries• Clean portfolio sections for completed homes• Before/after renovation showcases• Simple navigation for services and project pagesWhile researching, I found this builder website that has a clean structure for showcasing projects and services:https://www.foxhillbuilders.com/The company focuses on custom home builders in Connecticut, and their project presentation gave me a few layout ideas.I’d love to know from experienced designers:• What sections are essential for a custom home builder website?• Are there any Figma UI kits or templates for architecture / construction websites?• Any tips for designing a strong project portfolio layout?Would appreciate any inspiration or resources you recommend.Thank

Hello,I’m trying to enable Gemini 3 Pro in Figma Make, but the “Experimental models” section isn’t showing up in my Settings menu. I’m using a education account. I checked in both the browser and desktop app. I’m working inside a Figma Make file, not a regular design file. My admin has enabled AI features for our team. I’ve refreshed the page and restarted Figma, but the Experimental models toggle still doesn’t appear. Is this feature being rolled out slowly, or is there something I need to adjust in my workspace or team settings? Any advice would be appreciated! Thank you.

Hello everyone, I have a little question. I’m a newbie, so I don’t know anything much about Figma. Recently, I’ve run into an issue with the hover interaction. It's flickering, I've never use any hover prototype before. Is there any solution to this problem, thank you! :’) Hover Flickering Issue 

How can I restrict access to pooled AI credits? The documentation says this will be possible, but I am not seeing the option in the admin controls.We are planning to purchase additional monthly credits that would be available as a shared pool for our team. I want to allow only certain team members to use the pooled credits while keeping others limited to their normal individual credit allocations. I do not see any way to configure this in the admin controls.Is this a feature that will only become available once credit purchasing is fully rolled out? I would like to understand how to manage access before we begin paying for credits.

Locked layers cannot be selected from the canvas but are still selected using the “Select All with Same...” . So I am not sure how to select all the layers with a certain e.g. Fill but only change the color of the unlocked ones. Am I the first one to think/stumble on this?

Hi everyone I need help. When I work on some design project in which I apply brush strokes and/or effects to vectors and texts, the file starts to slow down, not responding until I have to close it. The memory used by the file does not even exceed 1% so I thought it could be a problem with my computer (Macbook Pro M2 8GB RAM). Does anyone know if this is really the case or is it a figma problem? thanks in advance