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We tried to update our payment details with a new credit card. After entering the information, we received an error message with a red prompt asking us to add an address. When attempting to do so, another message appears:“There were some issues with loading our payment form. Please refresh and try again.” We have tried multiple times, including refreshing and restarting the app, but it is currently not possible to update any payment details. We would appreciate your support in resolving this issue. Thank you.

Creating a comment in FigJam will often cause cursor to get stuck in Hand Tool mode. Especially so on click and drag to create a comment area selection.  Only way I’ve discovered to release the state and return the cursor to Pointer / Select Tool is to click create new tab, or navigate to another tab, and click back. It’s a common mis-click and leads to significant efficiency disruption. Anyone else experiencing this?

Assets floating panel bug. The panel is cut off, and some items are out of view.Another bug. When renaming a prototype, I can no longer use the left/right arrow keys to move between characters. Instead, they select all of the text. 

In the ‘off’ state the clickable area for the toggle that switches booleans in components is tiny! The newest update makes the toggle smaller, and the border colour is very faint. Basically impossible to see and the clickable area is ~16px.Make it bigger please! I’m trying to get my work done, not hit an apple with a bow and arrow at 100 metres away

I’m currently setting up a custom Figma Make Kit for our organization. My goal is to enable both designers and non-designers to generate consistent UI screens using our unique Design System through AI.While the generation process is impressive, we often need to move the results into a Figma Design file for detailed iterations and final hand-offs.Here is my core question: When we "Send to Design File," is there a way to ensure the generated components and tokens remain actively linked to our original Library (Design System file)?For our workflow, it’s crucial that: Non-designers can generate layouts that stay on-brand. Designers can take over those files without losing the connection to the main library (to avoid manual re-linking or detaching). Is there a specific way to configure the Kit or the export process to keep these library instances "live"? I'd love to hear how other teams are managing the bridge between AI-generated kits and their production design systems.Thanks for your i

shift+ i panel in the middle in order to search and add components to the canvas is bugged. Tested:On Mac latest update Figma App, Figma Beta App, Browser Different file Different laptop with Windows 11 Different account 

Hi, we have been having issues with font names changing for our brands but having spoken to our team no one has been changing them. We need help understanding how is this happening as this causes issues with our Token Studios and tokens. They start to break the dev side.

I’m seeing a mismatch between SVGs returned through Figma MCP and SVGs exported directly from the Figma UI.What I expectedWhen I request a vector/component asset through MCP, I expected the SVG export to preserve the same export box/canvas as the original Figma component/frame export.What happens insteadThe SVG asset returned through MCP appears to be tightly cropped to the inner vector path bounds, while the direct SVG export from Figma keeps the full component canvas.Concrete exampleI have an alphabet component where each letter is designed inside a 42x42 frame/component.the MCP asset is cropped to the actual stroke bounds the direct Figma export preserves the full 42x42 canvas and empty space/paddingWhy this mattersThis breaks 1:1 implementation workflows when layout depends on the original component export box. In my case, letters are placed inside fixed-size crossword cells, and the MCP-exported SVGs no longer align visually the same way as the Figma design.QuestionIs this expecte

Why my 2 account got suspend ? At least give me reason ??? If it was a mistake then re open my account. I have a job to do ???Unban these 2 acount:[redacted by forum admin/moderator to remove PII]

Situation:I was using an education account in Figma. I used all my credits in Figma Make, so I created a professional account. Now I’m trying to copy and paste the same frame into Figma Make, but I keep getting an error saying:“The image is too large. Please reduce the number of images or use smaller image sizes.” Question:What should I do to fix this?

Hey ya’ll, working on this project and ran into this issue where I have 3 separate components that each have two variants with smart animate in order to make them spin, which I then copied into another component set to smart animate those 3 animated components to pop up behind an element as they spin. When I preview this, it just jumps to the last variable with no animation.The things I’ve checked/tried are:Memory usage is only 2% As far as I can see, all my layers are in the same order and the names are the same in each component I’ve originally set the parent frame to auto layout and fixed hight and width, which caused me to put everything else in more nested frames to keep the elements overlapping like I wanted, but once reading that sometimes too many nested components can mess with smart animate, I have taken off auto layout for the parent but kept the fixed hight and width I’ve tried setting the after delay for longer but it changes nothing I’ve also tried not combining component

Hi, I just got stuck with my app development and can’t exactly figure it out how to proceed without proceeding with worst and most tedious alternative option. I suppose the “Deploy” in my case does not relate to the Supabase Deploy button since that is obvious, I’ve been using it since I started developing my app, I had significant progress with my latest version 375 but didn’t encounter an issue similar to this one. I can’t find any “Sync Backend” button neither and no any experience with Supabase CLI. I might be missing something and would much appreciate if someone could assist me in solving this issue with a step-by-step guideline be it via Figma Make (if doable) or via Supabase or terminal as a last option. Here are the details the last response from Figma Make: “The root cause is confirmed: the /lorem/ipsums endpoint hasn't been deployed to your Supabase backend yet.Here's what's happening:Your frontend calls /lorem/ipsums (line 311 in CompanyDashboardUpdated.tsx) The deployed ba

Hi all,I’m running into an issue with Smart Animate that seems to be a recent regression. I’ve used Smart Animate successfully across multiple components in my file, and everything was working fine in Present mode until this past week.Now, some animations that used to work perfectly are either:• Not playing at all, or• Playing incorrectly (e.g. jumpy, incomplete, or skipping interpolation)Here’s what I’ve found through troubleshooting:• The animations still work when I isolate the animated component and test it on its own.• They break only when nested inside more complex parent components (which contain other nested instances).• Detaching the parent instance or simplifying the nesting restores the expected animation behaviour.• Clearing Figma’s cache and restarting the app had no effect.• I haven’t changed anything in the component structure that would explain this — it genuinely seems to have broken out of the blue.This leads me to suspect either:• A recent Figma update changed how Sm

most of the credits spent are to fix wrong AI outputs. It’s super unfair to pay for what you haven’t asked for.  Will say goodbye to figma make and search for more accurate AI. 

退款申请 – 非预期续订2个月未使用 持续扣款

It was submitted around March 14th. It's been nearly a month. Could you please help confirm if there is any issue or if we should just wait? Thank you! TypeCraft插件審核狀態壹直在In review大約在3月14日提交的，將近壹個月時間了，請幫助確認是有什麽問題麽，還是繼續等待，謝謝！

I'm one of the admins in my company and i’m leaving soon, how do I transfer all projects i’m the owner of automatically to another admin? I have hundreds of projects I own and can’t go back so many years to individually transfer ownership one by one. Is their a way to simply say “all the projects under my ownership are now moved to X”?

I have dozens of ‘modified’ existing components in a design library that are in various states of progress. When I went to publish just two of them, I didn’t realize they were all selected - I published the entire library. I worry that if people accept the updates to these unfinished components they may break.Can I undo this?

For the past couple of days, some of my Figma files haven't been opening properly.I've already tried clearing the cache, reinstalling the desktop app, and switching browsers.It occasionally opens in the browser or on a guest profile, but even then other pages within the file fail to load.The files are slightly larger than my usual projects, but they were working fine just a few days ago. 

Hi, I need to leave the team "IHC" (team ID: 1360788437784275201) but the "Leave team" option doesn't appear anywhere because I only have limited access on this team. There is no active admin who can remove me — nobody on the team has access to their accounts anymore. My account email is [redacted by moderator to remove personal information]. Could a Figma support specialist please remove me from this team? Thank you.

모든 모델들이 위와같이 에러가 나오는데, 해결 할 방법이 있나요?

Hi! I’m testing a site built with the new Figma Sites feature. I’ve set the top navigation bar as a sticky element and made sure it’s positioned at the very top of the layer tree. In the Layout panel, canvas stacking is set to “First on top.”Canvas stakcking settingsIt looks fine on Figma and Chrome(desktop & laptop)On Safari and mobile browsers, the sticky navigation bar appears underneath the hero section content, even though it’s set to be the topmost layer in the design.  On Chrome (desktop & laptop): everything works as intended — the GNB stays sticky and always remains on top. On Safari (desktop & laptop) and all mobile browsers (Safari & Chrome): the GNB is sticky, but appears underneath other layers and is partially or fully hidden.  Is there a workaround or fix for this issue? Thanks in advance!

I am trying to get information on a plugin I have submitted for review. It has been 17 days and wanted to know if there was a way to check on the status. If there is, what information would be needed in order to check on the status?  https://www.figma.com/community/plugin/1618700459957559621

I paid about $5 on March 11th and canceled the plan immediately because I wasn't using it much, but an additional $15.40 was withdrawn on April 11th. I didn't receive any notification, and since this is an unwanted charge, you shouldn't make illegal payments without asking for my consent.Please issue a refund.

Okay, I’ve spent WEEKS problem shooting this with ChatGPT and today I finally found out what was wrong. It was a bug. Nothing I did wrong. So, I wanted to create a link navigation where the hover effect was an underline for the link text. First surpirse was that I couldn’t just do that inside my initial “Navigation button” component, because Figma overhauls text styles to be consistent within a component’s variants. Okay, easy workaround: create a Label component with an instance without underline and one with and use those inside the final button component using the underlined variant only in the “Hover” variant. I learned that interactions should only be done in the main component, not in the “Label” component. Okay, seemed to be working on the test layer, but moving it to the actual design page broke the interaction and nothing happened. Cue weeks of troubleshooting, creating and re-creating components, testing with background colour changes to see if at least the button hover insta