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13670 Topics
Carlos_Viciana
Carlos_Viciana
asked in Ask the Community
What breaks a prototype link?

I’m having lots of issues with prototype links in Figma. I used to work on XD and it was way simpler (which is weird to say, I know). Anyway, I would like to understand what can possible break a prototype link that is shared with clients. For example, If I remove the flow starting point, will the link stop working? (it has happened to me, I think), if I change a frame name, if I rename a file, will these break the links? Basically, how can a shared prototype link be broken or changed so I avoid doing it. Thanks

585
Carlos_Viciana
3 months ago
Artaherzadeh
Artaherzadeh
asked in Ask the Community
Why is Figma's Default Desktop Frame 1440px? Which One Should We Choose for Development?

Hey community! We’ve been facing some challenges when designing in Figma and developing for different screen resolutions, and we’d love to get your thoughts on it! As you know, Figma’s default frame for desktop is set to 1440px width, but we’ve been running into issues when testing the implementation across different devices. I design using 1920px frames for Full HD (1920x1080), but when our developers tested the layouts on MacBook displays, the results were inconsistent. For example, we designed a grid with 17 blocks on 1920px, but when the dev team tested it, they saw 14 blocks on screens. Overall, my designs are fine and based on 12 columns but when they implement it, on some displays it’s broken and on mine and some (Desktop FHD monitors), it’s fine. 20% of desktop users are using FHD and I can’t accept that my designs are the problem and I should design on 1440px. Our questions are: Why does Figma default to 1440px for desktop designs? Should we be designing for 1440px width and

15024
Luke-Itineris
3 months ago
NitinKumar
NitinKumarNew Member
asked in Report a Problem
Can't grab canvas scrollbar by placing cursor at edge of screen

I have to “precisely” position my cursor to grab the right scrollbar to scroll the canvas. I’m used to grabbing the browser scrollbar this way, and it would be useful in Figma as well.

110
NitinKumar
3 months ago
Andrey24
Andrey24
asked in Ask the Community
Frame stopped renaming

Frame stopped renaming automatically new frames when they are duplicated

100
Andrey24
3 months ago
Praveen_Ramalingam
Praveen_Ramalingam
asked in Ask the Community
cannot update new ui version of figma

I cannot update new ui version of Figma in Question mark icon Change to new ui is not showing; only older version are available Need help I have tried uninstalling and reinstalling; it’s not working can someone share insights regarding this?

231
J
Figmate
3 months ago
Buse_Dolmaci1
Buse_Dolmaci1
asked in Ask the Community
Command Z does not working for a while

Hi all, We have a professional team plan and we are on the latest version but Command+Z does not working approximately 2 weeks. And we get crazy. 😕 How can we fix this?

181
J
Figmate
3 months ago
Dan15
Dan15
asked in Ask the Community
Figma's autolayout now has truly insane defaults

WHY if I have, say, 3 frames that are set to “fill”, and I then group and apply an autolayout to that group does it now change those frames to fixed width and the group frame to hug??? SURELY, Figma, the intelligent thing to do would be to keep the selection I originally had, instead of making me click on each effing individual frame and reapply my original choice? I’m spending 10x longer doing anything than I have to. For the love of everything holy, sort it out.

190
Dan15
3 months ago
Mounir
Mounir
asked in Ask the Community
I accidentally decorated the whole text in the frame, how can I undo that?

I created a carousel component with multiple cards, the text in the component has no decoration, but when I drag the final component from the Assets tab, I get a strikethrough decoration for all the frame, I may have clicked something by accident that decorated all the text in the frame, how can I undo that please? I can’t do it manually because the frame contains a component with multiple hidden cards (carousel) presentation mode:

10463
AlicePackard
3 months ago
Deepak_Nair
Deepak_Nair
asked in Ask the Community
Need help on components

Hi, I have created a design system with both dark and light components. However, whenever I drag and drop a light variant component from the library into my work file, it appears as a dark variant. Interestingly, the library thumbnail shows it as a light variant. Can someone please help me on this.

111
AlicePackard
3 months ago
kolpakovaalina0211
kolpakovaalina0211
asked in Ask the Community
Connection error: -130 figma

> Пожалуйста, ищите существующие темы перед отправкой сообщений! Для поиска нажмите 🔍 в правом верхнем углу.

1531
J
Figmate
3 months ago
sebastianstoelen
sebastianstoelen
asked in Ask the Community
Recent FigJam update made handwriting unusable on iPad

Since a very recent update, I find handwriting to be totally terrible in FigJam for iPad. Untill a few days ago, handwriting was completely fine and I was using it alot to wireframe and draw up quick user flows. Since very recently, the correction FigJam applies on drawings with my Apple Pencil make it so my handwriting is not readably anymore, totally rendering FigJam useless for what I use it most. Has anyone else encountered this? I can’t find any settings controlling the amount of smoothing/correction done? Really sad to see this loss in functionality!

86414
Peter_Joseph_Wagner
3 months ago
Gerchu_Tobio
Gerchu_Tobio
asked in Ask the Community
The use of widget in figma project

Hi i’m an student of graphic design in Argentina, we’re using Figma for our group class project. I want to know if can we use the widget of https://userway.org/ in the domain, this page is dadicated to bring more accessibility to your page canching the contrast or typography for dyslexic people. I ask if Figma got an option similar to this. Sorry for my poor english.

60
Gerchu_Tobio
3 months ago
tapps
tapps
asked in Ask the Community
Adding colors / type to a library used to be easy

I’m looking for something really simple. I THOUGHT it used to be a simple “plus” button. I have a bunch of elements, I want to automatically add all those colors (or type styles if they’re text) to my library. what i’m looking for is to select all, hit a button, and have them added. then i can go in and rename them later. i could have sworn this was in Figma before. please help!

1942
tapps
3 months ago
Maddie_Olszewski
Maddie_Olszewski
asked in Ask the Community
Horizontal Scroll not working

Hello! I’ve been having trouble with my horizontal scroll. I’ve been able to do horizontal scrolling on past projects and have been searching for the past 30 mins to no avail trying to figure out why this instance won’t work. Help! Figma Link

170
Maddie_Olszewski
3 months ago
Sylvia_Fallfor
Sylvia_Fallfor
asked in Ask the Community
Low fps when I scroll layers in layers panel.

When I drag and move objects or scroll layers - Figma file is bugged a bit. (low fps) Idk what to do, my specifications: rtx4070, ryzen 7700x, 32gb memory. File is not overloaded, I think its coz windows is or what…

50
Sylvia_Fallfor
3 months ago
cheyenne2
cheyenne2
asked in Ask the Community
Edit from a Tablet

Hi, I am using an android table to use Figma. Both the actual app and the website run on Chrome won’t give me the option to edit anything. I need to use this app for my class and the time I’ve waisted from trying to figure out what’s wrong is effecting my grade.

38277
Shashank_Agarwal
3 months ago
Giorgi_Khetsoidze
Giorgi_Khetsoidze
asked in Ask the Community
Was charged for no reason

Hello everyone, I don’t know if I am the only one having this problem. So Apr 24, 2024, I bought an annual plan with 1 designer seat and 0 FigJam seats, for which I paid $144.00. after this next month, I got a bill with $0, which is normal because I have annual. but after that, it started. for upcoming months I was charged 3 times $25 and somehow, out of no ware, when I contacted support, they told me that I have 1 design seat added and 2 FigJam. So I told them I wanted to cancel and they told me how to remove it. After this, I removed my card even from the payment. Then on Aug 25, I was charged $0 because everything was removed and my annual plan was continued. But now on Sep 24, I was charged again $20 😃 and in the Invoice, I see that I was charged for 1 seat and 1 FigJam 😃 Does anyone else have the same problem? I don’t use FigJam and when I was buying annual I unchecked them. I removed my card and why was I charged even, should not they ask me to add a card to con

271
dvaliao
Figmate
3 months ago
D
David_Viard1
asked in Ask the Community
API/UI 'originalFileName’ Property Request

Hello Figma team & users, (Not sure it’s the right forum thread to post this issue/request) Just a thought I have an issue with assets handling (and rights management, etc…). Assets (images) file uploads are renamed by Figma. (Encoded for safe URLs, security and storage I guess) There is no way (as far as I know) to retrieve/or reconvert to the original file name. So… What do you think of adding an API/UI Field 'originalFileName’ Property? This would really alleviate (our) asset management. Or maybe it’s a private API… linked to plug-ins ? How do image banks or DAM reference their file sharing and rights management? Thanks for your attention

140
D
3 months ago
Benny_Lichtner
Benny_Lichtner
asked in Ask the Community
Access uploaded GIF via REST API

If I have a document with some added GIFs, is there a way to access the original GIFs I uploaded via the REST API? I tried the images (/v1/images/:key) and image fills (/v1/files/:key/images) endpoints, but both of those seem to return PNGs of the first frame of the GIF, not the GIF itself. Thanks!

8302
D
3 months ago
Darren_Strange
Darren_Strange
asked in Ask the Community
Way too many unnecessary 'undos'!

This repetitive undo is truly awful. We really do need a preference setting to omit ‘object selection’ as part of the undo chain! I’ve been a designer for over 25 years, I’ve used and continue to use so many different applications in my workflow. I’ve seen apps change and develop and it’s amazing what can be done these days. But I have never, ever, come across an app that uses undo in this way. It’s so time consuming, pointless, and confusing as to where you are in the journey. I have a team of designers moving to Figma from XD and they are all baffled by this. Here’s a typical example: I have a nested component with layered items. The component has 3 grouped items in it, each group containing 3 or 4 other layereds items. I move the component across the page, and click down into the nested groups to change the colour of an object. Before changing anything, I decide I actually don’t want to move the component across the page. So to simply get the component back to where it was, I now ha

171
V
3 months ago
M
Muizz_Muhammad
asked in Ask the Community
Unable to see fix position for my nav-bar

Please search for existing topics before posting! Press 🔍 at the upper right to search.

10707
Michael_DeBellis
3 months ago
tanydourev
tanydourev
asked in Ask the Community
Several Files Missing from Account

Hello! I’ve already reached out to Support for this and submitted a ticket, but I wanted to post this here as well. Files from the past three (3) months have disappeared from my Figma account, many of which I regularly open and use. They are not in my deleted drafts, nor are they files that have been shared with anyone else. Here are the things I’ve already tried: Checked deleted folder - they’re not there. Adjusted filters to “Created by anyone” - nothing shows. Checked teams and sub-folders within teams - nothing. Used the search bar to find by title - nothing appears (and I name all my files, so I know how to find them). Tried logging out and logging back in - no change. Some users had the same issues in other forum posts and chalked it down to a bug that hides a bunch of files, making them appear as if deleted even though they’re not. I’ve tried just about everything and nothing can find them. Again, these files are not deleted. Any help would be appreciated, thanks! 🙂

8716
dvaliao
Figmate
3 months ago
Juan_Hileger_FADU_UBA
Juan_Hileger_FADU_UBA
asked in Ask the Community
HELP ME! Botón de reinicio en un mismo frame

Buenos días! Necesito crear un botón en el footer que me devuelva al inicio. La pagina es una landign, por lo cual solo cuenta con un frame. No lo he podido resolver

161
Nellya
3 months ago
Padmarchana_Kandi
Padmarchana_Kandi
asked in Ask the Community
I am unable to edit Sprout social free template. Please help

I am unable to edit Sprout social free template. Please help.

103
Padmarchana_Kandi
3 months ago
Mark_Russell
Mark_Russell
asked in Ask the Community
Why doesn't Figma insert components into the frame I have selected?

I am sure that when I used to want to insert a component into a specific frame, I would select the frame, Shift+i, select my component from the insert menu and it would put it in the frame I had selected. Increasingly it seems to just be placing it wherever it likes, which is kind of annoying. In the screenshots below, you can see I have the “Dialog content” frame selected. I bring up the insert menu, choose the textfield component expecting it to appear in the “Dialog content” field, but it instead places it alongside the lower frame with the links. Admittedly I am using an inherited component library which isn’t fantastic, but I would have assumed that Figma would respect the field I have selected?

310
Mark_Russell
3 months ago
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