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Yesterday, I used the Figma Slides export option with no problem. Today the option is greyed out for all Figma Slide decks. I can no longer export the deck, I’ve checked with my teammates and they have the same problem. Please help, as it is an important part of our work and should be included in our business plan.
Even after downgrading my subscription and sending multiple follow-up requests to cancel - without any response from a real person. I’ve been forced to dispute the charges with my credit card company. Logged a support ticket to no avail, this needs to be resolved.
I'm experiencing a problem with the font size not rendering as expected.
Hi, when I have many document tabs open I am unable to select the Figma window itself. I need to select the Figma window title bar to move the window but when there are many tabs open it prevents me from selecting the title bar. I am forced to choose which documents to close and sometimes all of them are important. Please fix so that part of the title bar is always selectable regardless of how many documents are open
Hello, I have been invited to a connected project (it is listed as active in the administration) but I cannot find how to access it. How am I supposed to access this project?
I have already completed verification through SheerID successfully, but I still cannot use the Figma Student benefits on my account. At the moment, the student plan does not appear to be activated, even though my verification has been approved. I would appreciate it if you could check my account status and help resolve this issue. Please let me know whether there are any additional steps required from my side.
Hi everyone 👋I wanted to ask if anyone here has experience with how long the Figma Plugin Review process usually takes — especially for newer AI-powered plugins.For context — the plugin Motiff AI: Your AI Design Partner (plugin ID: 1540318526221544036) has been pending approval for several weeks.The Motiff team mentioned it’s currently waiting in the security review queue before the main review begins.I completely understand that review times vary depending on the plugin’s complexity, but I’d love to hear from other developers or plugin creators:→ How long did your plugin’s security or main review take?→ Does Figma usually provide intermediate status updates?This might also help other users understand the process and set realistic expectations when waiting for new plugins to go live.I’ll share any updates from the Motiff team here too, in case it helps others who might be waiting on similar reviews.Thanks in advance for any insight or experiences you can share 🙏
Hi,Submitted a plugin for review on April 7th, it's now the 15th and I've heard no feedback or update.The last submission took about 1 day and it was rejected (understandable as it was a test submission). I'm reaching out as I'm not quite confident on what the actual waiting period is, as there seem to be different periods. Is there a system for this like status tracking, estimated queue times, anything? Even something as simple as "reviews are currently taking X days" on the submission page would help a lot. Are we the only ones experiencing this? For further context, resource ID: 1603862402776369499 Any clarity would be appreciated.
We have purchased multiple licenses and needs to merge them into a single account.
I cannot use Figma Desktop on my company device, where CrowdStrike antyvirus blocks it From the IT dept i received more detailed info Can anyone provide me help with this one as I cannot access Figma Support to open direct case for this.
Hello, My friend shared me project with variables and it doesn't work for me, he can update variables and i cant. I wrote in variables what i need and it didn't change in the final version. He have paid version and i am running on free version. Maybe there will be issue? I have desktop version and i tried online version, on both versions is the same problem. Thank You
I upgraded my Figma account to the Education plan a while ago. I think I selected the wrong education level during signup (high school instead of higher education).I am currently in higher education and I want to use Figma Make, but I do not receive any credits.Could you check my account and help me switch to the correct education plan so I can access the credits?
Hi Team my card is getting declined
Hello Figma Community,I'm reaching out to inquire about the current review timelines. I submitted two different plugins for review over two weeks ago, and both are still in the "Pending Review" status.I understand that the process typically takes 5–10 business days, but since it has exceeded that timeframe without any updates or feedback, I wanted to check if there is a general backlog or if there might be an issue with my submissions.Has anyone else experienced similar delays recently? Any advice or help from the Figma team would be greatly appreciated.
After the recent update, a critical bug has appeared: it is no longer possible to export Figma Slides to JPEG/PNG in bulk. Images are missing, and presentations are exported without them.Our company uses a paid version of Figma, and unfortunately this issue occurs across all plans. We work with large presentations (30 to 100+ slides), and we are now forced to export each slide individually.This is significantly impacting our delivery timelines and overall workflow efficiency. Please address this issue as soon as possible.It is extremely frustrating to repeatedly explain that the only tool capable of handling these tasks is currently malfunctioning.We expect a prompt resolution.
Hello Team, i have this error for already 24 hours and i can’t work in Figma!!I restarted the app many times but without any luck. How can i solve this?
I’m trying to share a Figma Make prototype for user testing. It needs to be available for anyone to view and the full screen version without the prompt on left side.I’ve tried multiple versions and tested within Google Incognito to confirm it will work for any user and so far three things have happened:Login required page displayed Loading screen displayed but never generates prototype Error displayed saying “live preview not available.”Two processes I’ve already tried:Click the play button (which generates full screen version) > click “share” > adjust access to “anyone can view” > click “copy link” Click the play button (which generates full screen version) > click “share” > adjust access to “anyone can view” > copy link directly from address bar. Anyone have a fix for this?
Hi,I need a cancellation and refund of my Figma Config 2026 ticket. I have raised multiple tickets and haven’t got any response. It’s already been 10 days. This process shouldn’t be this hard.Latest case number 1838270. Please help.Thanks.
"I encountered an issue with my AI credits while working in Figma. Before my last prompt, I had approximately 6.8k credits. I used a prompt that should have cost 80 credits, but instead, it drained 100% of my remaining balance. This is not the first time this glitch has occurred. Could you please investigate and restore my credits?"
Hello,I am reaching out because a critical file has suddenly been made unavailable. I am not the owner but the file was shared with me and I was able to edit it up until yesterday. It does not appear in my trash or the trash of the file’s owner. Can you please assist?(redacted by the moderator due to PII)Thanks!
Hi Figma team, My plugin has been in review for nearly 3 weeks with no email updates (no approval, rejection, or requested changes). I’d really appreciate it if a moderator could check its status or flag it internally for visibility.Plugin details:Name: Component Bridge Publisher: i4b solutions Plugin ID: 1620277448633739051 Community link: https://www.figma.com/community/plugin/1620277448633739051/component-bridge Submitted: 30, March, 2026 Last updated: 18 days agoWhat the plugin does:Converts React + design-system TSX files (Ant Design, shadcn/ui, ...) into editable Figma designs with real component instances - not flattened images. Published as a companion to the open-source `component-bridge` npm package (https://www.npmjs.com/package/component-bridge). Technical notes that might be relevant for review:No network access requested (manifest: “allowedDomains”: [“none”]_ documentAccess: dynamic-page No AI / no external API calls UI is a single HTML panel; user pastes a script generat
Hello,I’m currently on an Organization plan and would like to upgrade to the Enterprise plan.My plan was renewed on March 11, and I now need to proceed with the upgrade in order to:Access variable extensions Enable variable access via API Reorganize seat types and quantities based on updated team needsI have already submitted the contact form, but I haven’t been contacted yet. Given the urgency of these requirements, I would appreciate it if we could get in touch as soon as possible to move forward with the upgrade.Please let me know the next steps or if you need any additional information from my side.Thank you in advance for your support.
1. Smart animation is applied to the two buttons.2. The functions applied to both buttons are the same.3. The heart-shaped button moves naturally.4. However, the hashtag-shaped button has a flicker.5. I'm attaching a file, so please help me
The version history in Figma seems to be glitching. When I try to view it, the interface appears to load twice, and I have to click multiple times before the history actually displays.
I testing Figma Slides. But when I go to the presentation page and I use the left and right keuboard keys to switch between slides, the page get stuck between to slides. Is like watching the edge of the slides in the center of the screen.Can someone replicate this problem?
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