Get Solutions

Hi all, I’ve had a look but I’ve not been able to find a shortcut for swapping the direction of an autolayout frame between vertical and horizontal? Is there one?

Pretty simple.  They are individual prototype actions, proto actions are triggered sequentially, there’s no reason not to be able to combine them except for the fact that Figma “has decided you can’t do that.”Use case: I have an overlay menu. User clicks to open overlay menu, which has links to overlay views.  User clicks menu option to open overlay, I need to close the original menu overlay and open the new overlay.In a normal world I would just add both prototype actions and put them in the necessary order; close for the menu overlay first, then open overlay for the new panel.  Unfortunately “not possible ace”.This is silly and makes no sense.  Either provide a combined control (if you feel it’s needed) or just let us assign the necessary actions and put them in the order to effectively execute.-rt

Hi Figma team, I’ve noticed a few earlier posts regarding support for the latest version of the Inter typeface have been closed without resolution, so I wanted to reopen the conversation.Currently, Figma supports Inter 3.0, but Inter 4.0 introduces important enhancements—most notably the tabular numbers (tabnums) feature, which is particularly valuable when designing financial software and data-heavy interfaces.Would you be able to share if there are any plans to update the supported version of Inter in Figma? For reference, I’ve reattached the image that compares Inter 3.0 and 4.0, originally provided in a previous post. Appreciate any updates or context you can provide!Thanks so much, 

Hi Figma Support,I was collaborating on a file named "Prisoner App" (link below). I accidentally removed the person who originally owned the file, not realizing they were the owner.Now, the file is no longer visible to either of us — it doesn't appear in Trash, Drafts, or Projects, and we can't access it via the link.Here’s the file link:👉 https://www.figma.com/design/0pkPgS35mEJHzMnhZNWagr/Prisoner-App?node-id=0-1

i didn't give any prompt today in figma make, still it is saying i am out of credit? how? i was trying to do it for 1st time!! 

the prompt for changing the component width, doesn't work in  Figma make, is there any prompt structure, that works?

Hi. I’m prototyping a design. On some step I have to navigate to 3 different pages depending on option user choose above. So I created 3 boolen variables first to imlement it. But when I was creating conditioal logic in prototyping I wasn’t able to use “if” under “else” statement. How can I implement it? 

A container set to horizontal auto layout with wrap, contains several instances of a component called ‘rectangle’.This rectangle component has 2 variants : A ‘default’ variant (a black square) and a ‘hidden’ variant (the same black square with a width and height set to 0px). Upon clicking the default square, the component changes to the ‘hidden’ variant.If you play the prototype, it’s great, upon clicking each ‘rectangle’, they disappear and the remaining instances wrap.But if I create a component from the container, the instances of this component don’t have the same behavior and the instance of ‘rectangle’ don’t wrap anymore.Am I missing something here ?Here’s the Link : 

When creating a connected shape from a shape, the second shape does not appear. It seems that the action cannot be performed, in the video I tried many clicks with only one success.

Hello, We have encountered an issue with a paid plugin in our team workspace.One of our team members cannot see or access a plugin that was purchased for the entire team.We have already tried: Logging out and logging back in. Restarting the Figma app / clearing browser cache. Reinstalling the plugin. Could you please help us resolve this?Thank you!

I leave my Figma files and Figjam boards open over night. Every morning when I come in, it won’t let me write on the Figjam boards until I clear the cache in my browser. Not just the figma cache, but everything! Then I have to log back in again to access my files and continue to edit.  Why is this?

Color override is no longer possible on icon instances at all.I am managing a 1000+ icon library. Each icon is a component with variants for different sizes and regular/fill theme (+bespoke properties for icons that need it). All icons are flattened single shape, fill-rule corrected and all have a single layer named “Shape”. (Everything is set-up exactly like MS Fluent system). This library is published to multiple design files where colors are being overriden depending on states etc. inside their parent components. All of this worked before summer vacation, coming back to work now almost all icon instances have reverted back to the default color variable and I am completely unable to even re-override them with the correct colors again. The color is not editable at all now. Why are the overrides broken?? Why can overrides no longer be applied at all?? This is breaking an entire design system at a very crucial point in time for us, any help is very, very much appreciated. Than

When pasting multiple images into FigJam, when the last file is selected before pasting the other files, the filename with the last alphabetical filename unexpectedly displays in the 1st position in FigJam. (See attached screenshots of the behavior.)   

Hi,I’m running into a serious issue and would appreciate any help.Recently, my company changed the domain of our Google Workspace email addresses. After this change, when I log in to Figma, all of my projects and files are gone — it looks like I have a brand new empty account.I’m not sure if this is related to the domain change, but I suspect that my files are still tied to the old Google Workspace account. Has anyone experienced this before?

I have a prototype that has some buttons that will change a variable (number) up and down. The code uses a conditional statement that will set upper and lower limits to the value. When you click the buttons a text field tied to the variable will update to the new value. It works when you are logged in. When I send it to someone who doesn’t have a login, the value on the screen will not change. If I advance to a different page of the UI and return to the first page, the value will be updated. So, the code is working, but the screen is not updating it. There are other buttons running code and they work. If I login to Figma… it works. It is only an issue for a user that is not logged in. 

Hello everyone, I am facing a critical issue with a Figma file and I need urgent help. I was working on a project with a submission deadline today, and the file has gone missing. Here's what happened: I was working on a file using my work account (personal information redacted). I transferred the file's ownership to my personal account (personal information redacted). I then mistakenly deleted the file from the original work account. Now, the file is unavailable on both accounts. I have already tried checking the "Deleted" tab in both accounts, but the file is not there. I also contacted Figma Support, and they directed me to this forum since I am on a Student Plan. Here are the details of the file: File Link: https://www.figma.com/file/RjIt6x4leMTizGCahOwlzt/Ideapeel_Hom

Hi Figma Team and Community,I’m currently finalizing my design portfolio in Figma, and I’ve run into multiple issues that are making it extremely difficult to continue working. This file is deeply important to me—it's the one I’m using to apply for internships, and I’ve spent weeks designing it with care and emotional clarity. But now, I’m stuck.Here’s a detailed breakdown of what’s going wrong:🔧 1. Component Failures Interactive components (hover, click, open link) are not responding in prototype mode. I’ve tried everything: redesigning them from scratch, copying from older working files, pasting into new frames, and rebuilding interactions—but they still don’t work. These components are central to my navigation and case study flows. Without them, I can’t test or present anything properly. What’s strange is that my older projects work fine,

I am creating a new library, I have created a colour style, I have named it wrong and now I can not edit it because, with the new Figma UI the edit button for styles has disappeared. Where I can find the previous UI? 

I can't open my design, figma reports an error. My colleagues can't open it either. what’s the problem? How to solve it ? Very urgent.Error ID: edc31356eca44cf085f99a9a1e5fb4f8 

I'm designing a prototype in Figma with a canvas size of 1920x1080, but when I enter Present mode, the display doesn't match the actual size. When I choose "Show actual size", it enlarges the frame beyond 1920x1080. (Image 2) When I select "Fit screen", "Fit width", or "Fullscreen", the background gets compressed or scaled in a way that doesn't reflect my original design layout. (Image 1) I need the presentation to appear exactly as designed in 1920x1080 without distortion. Is there a workaround or setting I’m missing? It suppose to look like image 3.  

I am creating a simple Icon library for a team project. I noticed, in the Material design library from Google, they have folders for different assets like buttons, headers, input fields etc. (attached image). How do I create those in my library? Thank you for your help.

Previously, videos would autoplay on it’s own and it seems like Figma pushed an update which allowed us to have more granular control i.e. autoplay/loop/sound But it seems like my video isn’t playing on presentation mode anymore irregardless of the video settings. After troubleshooting, I found that this is an issue with Figma Desktop App as the video plays as intended on browser. I have also updated my Figma Desktop App, restarted my computer etc but to no avail. Just wondering if i’m the only one going through this 😕

Hey everyone,I’ve been working on some motion graphics and tried using the umahe sepi video template to create a stylish edit. The final export looks great, but when I bring it into Figma for a project, I run into issues. Sometimes, the quality drops, or the playback isn’t smooth, especially when embedding it in prototypes.I’m wondering if this is a format issue or if there’s a better way to optimize videos for Figma. Has anyone else worked with video assets in Figma? Would love to hear any tips on the best export settings or alternative workflows to keep everything running smoothly.Thanks in advance!

I have an educational licence of Figma. Will I get access to figma sites? Has it rolled out yet? I can't find it anywhere.

I have lost files from my Figma account. I looked at the drafts > deleted tab and its not there. I also filter searched all projects made by (me) and no luck finding it. I have a link the prototype because I had it linked to my old portfolio and it says that Prototype not found. Either this file doesn’t exist or you don’t have permission to view it. Ask the file owner to verify the link and/or update permissions. I used it through my email so I’m not sure why this would pop up. This project is really important, and I hope you can help me recover it.I did all the workarounds and still need help: THANK YOU FOR YOUR HELPThe file is in your deleted folder (Open your drafts > click the deleted page). If so, right-click the file to restore it The file may have been moved by a teammate who was also on that file You’re logged into a Figma account that should have access to this file. You can