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Question

Is 15,000 AI Credits the limit?

  • July 7, 2026
  • 1 reply
  • 9 views
Dave Volpe

I am looking ot buy more than 15,000 because I have already reached that. The next step is contacting sales but they are not responding to me. Is 15,000 the limit and they are just ignoring my request? 

1 reply

Jaycee Lewis
Figmate

Hi, ​@Dave Volpe 👋 I located your support tickets. They have been consolidated into ticket ID 1993216 to help keep things organized. I verified it has been assigned to a specialist and is being worked on. I also increased to priority to match your urgency. Keep your eye on your email for all replies. Please let us know if this isn’t resolved shortly. Talk soon — Jaycee

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