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Some months ago I reached out to figma support , they said I have to verify with sheer id to avail my student benefits , I did  , i reached out to SheerID for manual verification of mine , as my school doesnot issue any .Edu email to any of students (this is the problem to many  Indian students) , so to get of this I send my documents to SheerID so they could verify my status , but its been a month I have not received any response from them via email...so basically after reaching out twice , they are not taking actions means they are absolutely ignoring me..Now I raise an questions , is this the right thing ? At a glance FIGMA says they give figma pro to students for absolutely free , so why its restricted to only students with education email , as Indian schools doesnot provide any student email ! , why legitimate students without email are not able to avail this offer , if figma doesnot want to give free educational access , why they are Clickbaiting , they can deny politely that the

I've noticed an intermittent issue with the presence avatars in Figma.While I'm working in a file, my own profile avatar sometimes appears multiple times in the presence/collaborator bar at the top of the file. It usually duplicates into two or sometimes three instances of my avatar.The duplicated avatars only remain visible for a few seconds and then disappear. This behavior can occur repeatedly while I'm working in the same file.I'm not intentionally opening the same file in multiple tabs or windows when this happens.Has anyone else experienced this behavior? Is this a known presence or synchronization issue in Figma?

FigJam issue.When adding a next step in a flow chart, using the arrow buttons, the next step is not created properly. The text is invisible and the box is not showing on the screen after clicking on the canvas. The new box is not behind the section either.It does not happen every time, but when it starts it persists for that arrown on that box. 

Problem:I’ve lost access to the email address that was used to create and log in to my Figma account, and I’m hoping to recover my account or the content associated with it.Account info:I’ve changed my phone number, so I can’t log in to my previous account anymoreI can provide alternative proof of ownership and identity, including: A detailed description of the projects and their contents Context on how and when the projects were created External links and associated files (like pictures) showing my authorship Any other form of proof you consider acceptable I’m very willing to cooperate fully and follow whatever verification process you recommend.What I need help with:If possible, I would be very grateful for help with: Recovering the account, or Transferring the account/content to a new personal email  

Figma Dev Mode — Right Panel SettingsThe option to enable MCP can’t be seen in the above image. I have already checked for updates and restarted Figma. Also restarted my Mac.

Every time I tell the AI to change something in my app, the page refreshes without completing the changes. My credits get taken but nothing changes in my app. I have tried doing all the steps in the support forum but it still does the same issue.How do I fix this?

I am not interested in exploring Ai Agents within my classroom. How can I disable these AI tools? I see no method to do so within my Admin Settings

My Figma Community file is intended to be completely free, but the published Community page is still showing a Buy button.The file previously contained a Gumroad link, but I have already removed the Gumroad link and all references to paid or purchasable content. I also made sure that the file no longer contains any paid resources or purchase-related elements and published the updated version to Community.However, the Buy button is still appearing on the Community page.There is also no pricing or “Sell this resource on Community” setting available on my end that I can disable.Could you please check whether the file is still marked internally as a paid or third-party purchase resource and remove the Buy button so the file appears as a free Community resource?

Figma Desktop App Crashes Immediately on Launch (Windows 11, RTX 3050 4GB)The Figma desktop app crashes immediately on launch — the Figma logo appears briefly, then the app closes with no error message. Figma works perfectly in the browser, so the issue is isolated to the desktop app.System specs:Windows 11 (fully updated) Nvidia RTX 3050 4GBSteps already tried (none resolved the issue):Restarting PC Ending Figma processes via Task Manager Running Figma as administrator Clearing/renaming Figma AppData folders (%APPDATA%\Figma and %LOCALAPPDATA%\Figma) Full reinstall with fresh installer Disabling dedicated GPU and launching with integrated graphics Creating a new Windows user account and installing Figma there Running installer in Windows 10 compatibility mode Checking Windows Event Viewer — no Figma-related logs found Updating Windows and Nvidia driversAny help identifying the cause would be appreciated.You can copy and paste this directly into a new post on the forum. A Figma Communi

iam on a professional plan but when I try to connect domains now it tells me that I have reached the maximum limit, the limit is 10 domains as written on the website, but I only have 3 active connected domains, how come I have reached the limit?

i am trying to move my project to my website and need it to still function properly but the file says view only 

I accidentally clicked the Agent icon, and now I can’t figure out how to close or dismiss it. The popup is very intrusive and gets in the way of my workspace, which makes it quite frustrating to use Figma.Could you please provide an easy way to close the Agent popup or prevent it from appearing unintentionally? Thank you!  

I have a local variable collection called "Shared Copy" with a single "Default" mode and around 1050+ STRING variables. Some variables in this collection are correctly present in the file's data model and correctly bound to text layers, but they don't appear in the Variables panel UI — even after fully closing and reopening the file.Example: the variable copy/dashboard/upcoming_actions_banner/text (ID VariableID:32790:506500) is confirmed present via GET /v1/files/{file_key}/variables/local, which returns a valid entry with that ID and a non-empty string value. It's also resolvable via the Plugin API — a plugin using figma.variables.getLocalVariableCollectionsAsync() + getVariableByIdAsync() successfully finds and reads it, and confirms a text layer's boundVariables.characters.id correctly points to it. Despite this, the variable doesn't show up when searching for its exact name in the Variables panel, and isn't visible when browsing the relevant group in the panel tree.I've already tr

Hi, I'm having trouble downloading a local copy of my Figma Make file called "Build Portfolio."The problem:When I go to File → Save local copy, it just shows "Downloading contents..." and never finishes. The only options I get are "Cancel" or "Save partial file."What I've already tried:Tried downloading again several times on a stable internet connection Waited over 10 minutes without touching anything Made a copy of the file first, then tried downloading that copy — same problem Tried "Save partial file" — it opened in Figma Make, but the preview was blank and the code tab was empty, so it didn't actually save my work Checked if I could restore just one version instead of the whole history — but "Restore" just adds it back into the same file, it doesn't create a smaller separate copyWhy I think it's related to file size:I have another Figma Make file with only 47 versions, and that one downloads perfectly within seconds. My "Build Portfolio" file has 91 versions, and that's the one th

Hey guys, lately I have been facing a performance issue with the figma preview funcionality. I work with web design and once I have my design finished I usually visualize the result with the Preview feature. But right now it seems that my CPU and laptop fans go crazy.If I open the preview mode into another dedicated tab to have it fullscreen its even worse and my CPU literally stays in the 95% to 100% range. To make it worst, once I kill the preview tab to stop overloading my CPU, it still remains at 95% to 100% with the fans going crazy, so I need to kill Figma in Task manager and reopen it.The simple solution for now is to not use the preview/presentation functionality, but I would like to see if someone else is suffering from the problem and insights on what can be done. 

Changing dimensions on an object can sometimes be weird.In this example, I have a simple square 32x32, and if i’m trying to use math to change the size, it calculates wrong. Happens on multiplication and division as well. I don’t know how else I can explain it, watch the gif please. https://imgur.com/a/JAnbMnr

Hi Figma Team,I need help regarding a Figma file that is no longer accessible from my account. I’d like to understand whether the file may be recoverable.The file was associated with my Education account, and I can provide the relevant file URL, account details, screenshots, and other information privately for verification.Since some of these details are sensitive, I would prefer not to share them publicly. Could someone from the Figma Support team please advise me on the appropriate private channel or next steps?Thank you for your help.

Figma preview links, as of 9/17, no longer work for me on Firefox. In fact, I can’t even get to the brand’s figma.com website on Firefox. It is this way on both my work and personal computer. It also isn’t working for my coworker. Are others having this issue?

Hi Figma team and community,I am trying to use Figma MCP (Model Context Protocol) integration in VS Code, but I’m running into a persistent authentication token creation issue that prevents the connection from working. Problem DescriptionWhen I configure mcp.json like this:"figma": {"type": "http","url": "https://mcp.figma.com/mcp"},and start the server in VS Code, a browser opens to https://www.figma.com/oauth/mcp/... where I click “Agree and Allow Access”. It seems that fails then a window in VS Code shows “You have not yet finished authenticating to 'Figma MCP'. Would you like to try a different way? (URL Handler)”, which I click “yes” and it takes me through the same Figma OAuth Access flow in the browser, and re-opens VS Code. After doing this, the Figma MCP server fails to start and I see the following MCP Output Error messages:[warning] Error getting token from server metadata: Error: Failed to create authentication token[info] Connection state: Error 401 status sending message

The Problem:Overrides, whether that be changing a property like variant or instance swap, changing a variable mode override, or modifying attributes directly like text content or an object’s color, do not get consistently maintained when applied to or applied inside of an instance nested in another instance, when the outer instance changes, either through manual modification, or even through changing outer instance variants, when they should be. Some arrangements of this are deceptively repeatable, while other arrangements, especially those involving the parent having multiple variants, or any interaction with variable modes, sometimes act completely erratically.It’s Effects:Completely breaks the whole point of components being re-usable and dynamic Creates a confusing, frustrating, and often inconsistent experience when using components Prevents the ability to create designs with single source of truth objects Makes creating modular, composed component libraries made from shared primi

Similar issues have been happening for a long time. Basically I start to randomly see things like a frame that was set to hug width suddenly become wider, or the content inside a layer suddenly shift.Sometimes it goes back to normal when I click into the layer. Sometimes clicking into it doesn’t help. Sometimes undo/redo fixes it, and sometimes even that doesn’t work. And I need to manually change it back. I never reported it before because I couldn’t figure out how to reliably reproduce the bug. But today I saw something even weirder, so I recorded a video. link here: https://drive.google.com/file/d/1i2jXOSnPS3bkQPkFjjswPSZFPGhGpcov/view?usp=sharing My guess is this might be a regression from lots of recent feature releases. But honestly, when this keeps happening, it makes Figma feel less and less trustworthy. I really hope the team can look into it and fix them soon. 

When I select the frame and if i either preview or present it figma freezes and I have to close and open the figma again. Sometimes it will unfreeze but still I can't see the preview.

Is your prototype mode crashing your pc

Minha conta deveria ser conta de estudante, pois estou em uma instituição de ensino que criou essa conta para mim, assim como para outros estudantes. Por algum motivo, minha conta está agindo como uma conta normal, sem os benefícios, mesmo sendo uma conta de estudante. Gostaria de corrigir isso o quanto antes para continuar as atividades da faculdade.Segue a tela para mostrar que o plano não é o de estudante.