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Hello,Reading Motion keyframes from a plugin fails for some layers.Both getters throw on these layers: node.manualKeyframeTracks -> Error: in get_manualKeyframeTracks: Unsupported base value type: 0 node.animations -> Error: in get_animations: Unsupported base value type: 0This is not the Dev Mode limitation from the thread "Can a Dev Mode plugin read Figma Motion data" (answered in July): the plugin runs in the Design editor, and the same getters return full tracks for position, rotation, scale, size and opacity on other layers in the same file.What the affected layers have in common: they are switched on or off during the timeline (the visibility keyframes you set with the eye icon in the timeline).Examples from one file:- a text layer that is hidden at rest and switched on at a point in the timeline (a number being "typed" on a calculator screen, one layer per step);- a vector that is visible at rest and switched off part way through (a mouth line that disappears as another sh

Hi Figma team, I'm trying to publish my first FigJam widget, (widget ID 1701374835505134746), but the publish dialog shows: "We detected a change to your account details. Please contact support@figma.com to proceed."The only account change was enabling two-factor authentication yesterday (8 Nov), because the publish dialog required it. I emailed support@figma.com on 8 Nov and haven't received a reply yet.Could someone please verify my account and lift the restriction, or nudge my request to the right team? Thank you! Yana

My Figma Make project is unable to execute any filesystem operations.Every attempted source read, search, patch, or shell command fails with:remote VFS mount destination is not empty: .tmp/payload-framework-skill.txtThe issue appears to have started after loading a project skill. No project files can be inspected or modified.Please investigate and reset the affected workspace/mount without removing or overwriting my existing project files or design history.Several attempts have failed without producing any code changes. Please also review any AI credits consumed during these failed operations.

Since November 6, 2026, I can't see or set section names in Figma Slides. Until November 5 it worked normally, without Design mode.What happens:In grid view, no section names appear on the canvas. The Layers panel lists sections only as "Section 1", "Section 2", "Section 3" and so on. Right-clicking a section shows Copy, Delete, Select all slides, Skip slides and Show/Hide. There is no Rename option. Double-clicking a section in the Layers panel does not let me edit its name.What I've ruled out:It happens in the macOS desktop app and in Chrome. It happens in existing files and in a brand-new Slides file. It happens on a brand-new Figma account too, so it isn't tied to my account or file. It isn't a setting: nothing under View, Preferences or the Actions search (Cmd+K) controls section names. The names are still saved in my files. A plugin reading the file through the Plugin API gets the correct section names, so only the interface has stopped showing them.Plan: Starter (free).Questions

I was signed into the wrong google account when i just purchased this. I cannot change the email address associated with my account. I want it to be assigned to an email, not connected to my google account. How can I fix this or do I just lose the year subscription I bought minutes ago because it’s on the wrong email?

Figma Make generated the complete project code and consumed my available AI credits, but the preview was never initialized. The file always shows “Continue prompting to start building.”The exported code installs successfully, passes TypeScript validation, and builds successfully outside Figma, so the generated code itself appears to be valid.I have already tried: saving the generated changes; refreshing and running the preview; opening and restoring different versions; editing the code directly to trigger a rebuild; saving a local .make copy and importing it as a new file. The imported .make file reproduced the same broken preview state.Could a Figma Support Specialist please help restore the existing preview build without regenerating the code or consuming additional AI credits? If the preview cannot be restored, please review whether the credits consumed by the incomplete generation can be refunded.For privacy, I can provide the Make file URL and account details to a Figma em

In an earlier version, it was possible to have Figma Make process comments from the AI. Does that no longer work?

Whenever I make simple text edit in MAKE via the “Edit” tool on the right side, it doesn’t save changes unless I confirm the inline edit in the left side chat prompt, which always leads to “Thinking” for 10 seconds followed by drop in 60-80 credits. Putting a simple hyperlink consumed 128 credits.There has to be a better way.Please help.

I have reviewed the forum and still can’t figure it out. Where do I go to switch from Monthly to Annual billing? This shouldn't be so hard. Doesn’t Figma want my money? It should be a simple one-click and charge me. Why is this so complicated? 

Previously, when a component marked as “Ready for dev” was modified, the status icon in the top-right corner of the component changed from green to yellow to show that it had changed since being marked ready.Now the icon stays green whether the component has been updated or not, so there is no visual cue that a “Ready for dev” component has changed since it was marked.Steps to reproduce:Toggle “Ready for dev” on for a component. Make a change to that component. Check the status icon in the top-right corner of the component.Expected: The icon turns yellow to indicate the component has changed since it was marked ready.Actual: The icon remains green.Is this change intentional, or is it a bug? The yellow indicator helped developers tell which components needed a re-review.

When enabling "Show updates for all pages" and selecting "Update all," Figma does not discover or apply every pending library update. Navigating to individual pages reveals additional updates that were not included in the initial update list. These are new updates, not previously applied updates reappearing.I’d also note that the original library isn’t particularly large. I find myself selecting individual pages to make sure I get all the updates I need because the global update option doesn’t appear to always be effective.Thanks!

I am trying to upload a large file (1GB+), but every time I try, Figma crashes. Unfortunately I am unable to see the file from its original location to edit the file and reduce the file size. Is there any way to fix this? 

Hi, We are experiencing vertical screen tearing issues when playing videos on Presentation mode.The problem is the same on desktop and web, with small changes : desktop : always append, videos fullscreen or not, autoplay or not. Deactivating the material acceleration causes the presentation to crash/not open.  website : append after the ~3rd video played. Refreshing the page helps, but the problem is just pushed to the next ~3rd video played. We have optimized videos, but it does not help. We are on MacOS – Intel and M1 CPU – Chrome and Brave browsers.

Hello, despite our recent discussions about the continuity of my Education account, I noticed that in practice my usage is still limited to 2 files, and as soon as I try to add a Figma Design file or move an old file from my expired 'emotion multimedia' account, the app prompts me to change my plan ??? How can I fix this situation? Best regards, MannevY Marc

I'm a university student using a Figma for Education account.I previously used the AI chat feature in Figma Sites to create and modify interactive code components. However, the AI chat interface has recently disappeared.When I open a code component, I can still access the code editor and preview, but the Chat / Split / Code options and AI prompt input are no longer visible.Here are the details: Account type: Figma for Education AI credits: Sufficient credits remaining Browsers tested: Safari and Google Chrome Issue: The AI chat interface is missing from the Figma Sites code component editor. Troubleshooting: I have tried using different browsers, but the issue persists. I would like to know: Has the AI chat feature in Figma Sites been removed, disabled, or moved to another location? Is this a known bug or an issue specific to Education accounts? Is there a way to restore the AI chat functionality in my existing Figma Sites project? I have attached screenshots showing the cu

So, I already bought the 1-year Figma Pro plan, which means I shouldn't have to pay anything next month, right? However, when I checked my billing page, there's an upcoming invoice due next month with "seat updates" listed in the details—even though my account (just 1 email) is the only one accessing Figma right now. Does anyone have any tips on what I can do so they don't charge me next month, or anything else I should look into?

How can I delete an expired team? All the files inside have already been transferred out. 以下是我的团队，其中有很多的文件内容，但是我已经全部转移到最后的一个文件中了，已经整合了。现在我需要将个团队进行删除，无法找到入口，请协助指导一下。  

Hi teamI would like to request admin delete my old account. I can not log in into this account cause deactived associated email

SummaryA recent Figma Make update has removed the "Copy design" button from the top toolbar. The action is now buried inside the Edit mode. For a workflow this central and frequent but hard to find now, that is a clear regression, and I would ask the team to restore the button as a persistent control.What changedUntil recently, "Copy design" was always visible at the top of the Make interface: one click, then paste into a Figma Design file. Now you must click "Edit" in the top-right of the preview, find the small Copy design icon in the floating toolbar, choose "Whole page", and only then can you paste. Opening Edit also brings up the Page styles panel, which clutters the workspace when all you actually wanted was to copy a screen.Why this is a step backwardsExtra clicks for a high-frequency action. Moving Make previews into Design as editable layers is a core loop, not an occasional editing task. It ought to be one click. Discoverability. The button is effectively hidden — several use

When i use the ai agent, it pop up : ID srid_SWKFYBXB01NQ1894M0PEM2GQE

For this month, I have an unpaid bill for a service I won't be using, and I don't know why it was upgraded to a different plan that I didn't choose. I want to resolve this and continue with my previous plan; I need a response and support from customer service.

Hello Figma Community, I'm facing an issue with my Figma account. Whenever I try to share a design file, I receive this warning: "Figma has restricted you from sharing this file." I am the owner of the file, and the sharing settings show that anyone can edit. However, Figma does not allow me to share the file. I use Figma for my professional UI/UX design work and need sharing access to collaborate with my team and developers. Has anyone experienced this issue before? Is there a way to resolve it? I've attached a screenshot of the warning for reference. Any help would be greatly appreciated. Thank you!

제가 5월달에 이미 1년치 결제를 진행했는데, 왜 또 결제금액들이 나가는거죠?

Dear Figma Support Team, I am writing to request a full refund for a recent auto-renewal charge of $32.90 under Invoice number X3ZAZUAL-0003 yesterday, November 8th 2026. This charge was unintended as I no longer require the service and intended to cancel before the renewal date. I have already downgraded the workspace and have not used any paid features since the payment was processed. Please review my account history and consider an  exception for this accidental renewal. Thank you,Prince