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Figmate
seniManager, Community Support
posted in Ask the Community
READ ME: How to use the Ask the Community category?

Have a question about using a Figma product? Unsure if you’re running into a bug or expected behavior? Wondering how others might solve a specific problem in a Figma product? You are in the right place! 😉 Note: If you encountered a bug and want to report it, please use the category Report a Problem. Guidelines Please do a search first Before creating a new topic, do a search to make sure it hasn’t already been asked by another member of the community. One topic per question If none of the existing topics cover what you need, feel free to create a new one. To help keep the forum organized and help with search, create one topic for every individual question you have. Review and use the pro tips Make sure to follow the pro tips below (click “Show content”) when creating a new topic. Please write your topic title as a question (if possible) — this helps with search Specify which Figma product your question is about - you can use the tags for that too Give as much context as possible (deta

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S
Figmate
Legna-
Legna-New Member
asked in Ask the Community
Unable to access this link

I can't access all the links of figma. It says "This website cannot be accessed". I need to open a VPN to access it normally, but other colleagues of mine can access it normally. The computer has been restarted and the network is normal. I don't know why I can't access it. I want to ask if anyone has this problem and how to solve it?Thank you!

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Legna-
Offsoar
OffsoarNew Member
asked in Ask the Community
Define Natural Language Processing: Unlocking Insights with Offsoar’s NLP Services

Explore Offsoar Natural Language Processing services that transform unstructured text into actionable insights. Learn how we define natural language processing , its real-world applications, and how it empowers businesses with smarter automation and data understanding.

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Offsoar
Jacob_Smith
Jacob_Smith
asked in Ask the Community
I NEED HELP!

So basically, I’m a newbie to Figma and I have a website design idea in mind. My business is selling protein powders, so I’m picturing protein powder being packed into a protein tub with a scroll-down animation. I have seen a similar website with coffee beans being prepped and poured into a coffee cup as the customer scrolls down on the website. PLEASE IF ANYBODY KNOWS HOW OR WHAT I COULD USE TO GET STARTED, IT WOULD BE MUCH APPRECIATED.

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Jessi maxel
Manasa Dokka
Manasa DokkaNew Member
asked in Ask the Community
many files disappeared from my account suddenly

Few of my draft files disappeared suddenly and when I tried to re-open recently closed tabs; its showing “not found (404)” The files where created by me and were accessible only to me. some of these files are still Untitled. They were my last 5 months hardwork; kindly help me out ​@Support_Squad ​@Figma_Support ​@Celine_D

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Manasa Dokka
Karlyn
Karlyn
asked in Ask the Community
Share prototype without sharing whole design file

When I share a prototype with someone, they are able to view the prototype, AND can also view the whole design file if they go to the top menu dropdown and click “Open in Editor”. Q: How do I share my prototype without user being able to open my design file? [there are prob ways to keep user from editing the file, but that’s not my concern, because I don’t want them able to view the design file it in the first place.

340114
dvaliao
Figmate
Stephanie11
Stephanie11New Member
asked in Ask the Community
Use a button to navigate to different page based on the checkbox

I’m very new to advanced prototyping and struggling with variables. I would like the Save button in a drawer to navigate to a different page based on a checkbox being checked or not. The checkbox is enabled based on a required field. This is the flow I’m looking to accomplish: If the Name field has been entered, a checkbox labeled Add another is enabled and the user clicks the checkbox, clicks Save, then the drawer updates with a new entry to be filled out. If the Name field has been entered, the checkbox is enabled and the user does not click the checkbox, clicks Save, then the drawer closes. ​​​​​​​If the Name field has been not been entered and the checkbox is disabled, then the user cannot click Save. Any help would be great. Thanks

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Stephanie11
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Vishnu_CHAMAKURI
asked in Ask the Community
A file disappeared from my account

Hi, I have lost an important file on Figma and I can’t find the file in any of my projects section or in the deleted section. It just disappeared completely and when I tried to access it through a past link, I am getting the following message: You can’t access this resource Contact the owner, an admin, or support for assistance. (Screenshot attached). I have a ton of my work in it and the file is very important to my work. I hope you could help me retrieve it. Thank you in advance,

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Manasa Dokka
john-mainboard
john-mainboardActive Member
asked in Ask the Community
Why is the Accessibility color contrast only visible in direct color mode vs. Style color where its missing

This new accessbility contrast checker was added so you can see it when selecting a hex color directly on an object, but however, when you edit a Style color, this accessbility feature is completely missing? Why isn’t this consistent, so you can always see the accessibility contrast?

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dvaliao
Figmate
Henrik_Hedegaard
Henrik_Hedegaard
asked in Ask the Community
Typography variables - weight is not displayed as variable in inspect mode

I’ve just applied variables to all our project’s text styles. It all works as expected. However, in inspect mode, font weight it still displayed as normal css value and not with css-variable. See screenshots. Is this a bug or me messing up things?

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dvaliao
Figmate
Smriti_Richard
Smriti_Richard
asked in Ask the Community
Urgent - Can't access files due 500 internal server error!

16315
Anastasia Bulgakova
B
backup
asked in Ask the Community
How to backup/export/download all Figma files?

As part of our organisation roadmap, we need our organisation data to be backed up in our inhouse server at a regular interval. We are working to take the backup of Figma files along with respective projects. We have explored the Figma API documentation (https://www.figma.com/developers/api#get-files-endpoint), where we need to manually add the file key in the api (GET/v1/files/:key), which is not ideal solution and even after adding the key, we are getting response in json format, not the file. Could you please suggest a way how we can take incremental backup of Figma files along with respective projects? Is there any option available to Export/Download all of our Figma files?

46779
Corey_O_Brien
Telekom_Slovenije
Telekom_SlovenijeNew Member
asked in Ask the Community
Replacing the design system on a component from another project

Hello. I'm wondering how I can easily change the design system (colors and fonts) on a component that I copy from another figma project.For example: I have a figma document where I have all the components saved. Then I transfer this same component to another project. How can I now easily change the original design system of the component with the design system of the project to which I copied the component.I use local variables and not styles.What do I need to do to be able to use the design system of the current project on the component. The structure of the design systems is the same.

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Telekom_Slovenije
Joe_Shields
Joe_Shields
asked in Ask the Community
Old/removed components showing up in published library

I have old components showing up in an updated and published library. These components have already been removed from the library. There are no instances of the component in the library. See the attached photo. The icons with the white background are old/removed. If I click on the icon with the white background and ‘go to main component’ it just brings me to the library but there’s no component in the library…

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Koen3
Antonio21
Antonio21New Member
asked in Ask the Community
Hovering on component changes property on all istances

Hello community, I’ve just creted my first Figma design and I get an unexpected behavior on a component. I’ve created a card component to showcase company services. The card layout is the following: The “Scopri di più” button is an istance of another component and it’s set to revert its colors when hovered. Problem is: when hovering on the “Scopri di più” button, all istances of the button within the same component and its istances are reverting to the hover state. This is not happening for the instances of the same button OUTSIDE the card components. All interactions seems to be correctly set, so I can’t really understand how to solve. Here’s the link to the Figma file: Figma file Thank you for support.

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Raphael_M
Robert Sz
Robert SzNew Member
asked in Ask the Community
Adding new items into a component instance

Hi all. I’m pretty sure this topic was discussed a million times before, but every answer I came across so far kind if “dodged” the real issue… or at least not giving me what I need :) So, first of all, I’m new to Figma. To clarify my level of understanding: I understand what a master component is. I also understand what a component instance is. I know how to set and use component properties. I also know how to use place holders that you can set to “instance swap”, so you can replace these bits when you use an instance of a master component. I also understand nested components. With the above out of the way, let me explain my issue. Let’s talk about a simple thing, Form. I would think the very purpose of building a “design system” (or a component library) is to be able to control design “from above”. Therefor I set up a Form master component, that controls everything about a form, i.e. padding between columns, padding between controls like input fields, dropddowns, etc (these are also

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Robert Sz
ugne
ugneNew Participant
asked in Ask the Community
Padding going inside

Hi there :) Could someone help me figure out why the padding on the tabs in the events section gets padding added on the inside? Will leave a link to the file below

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Amadeusz_Wasik
Christopher_Clark
Christopher_Clark
asked in Ask the Community
Paid Account from another Organization?

I’ve searched for information on this and it doesn’t seem to be very clear. We are an enterprise organization with several teams, but occasionally we work with third party contractors from other large orgs. Those contractors often have their own, paid, figma accounts and we invite them to work in our org. The problem I am having trouble understanding is why Figma seemingly wants that account to be paid on both orgs - I am not able to invite the paid account from another organization and have it suffice for editing in our org - it treats them like they need to pay on our org as well. Is this intended?

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David Ziznewski
bleach
bleachNew Member
asked in Ask the Community
Figma doesnt load on mac

tried reinstalling, tried both beta and main version, tried clearing cache, tried installing xcode command line tools, tried vpn/proxies, nothing works im on macbook air m3, macOS 15.4 (24E248)

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bleach
Magnus7
Magnus7
asked in Ask the Community
White line in SVG export (no sub pixels used)

Hi! 🙂 I’m having the issue with a white line appearing around my SVG export, even though I have no sub pixels on any of the sizes (width/height, corner radius, box shadow, stroke…none) and all parts of my design is placed on the pixel grid, so no sub pixels there either. The issue only occurs on SVG export, not PNG. What could be the problem?? Thanks! Regards / M

14248
IamGenith
Antonio Terranova
Antonio TerranovaNew Member
posted in Ask the Community
Permissions

While using figma for free we were able to collaborate with multiple people. Once We decided to buy some roles we lost access and others can only view rather than help. Is this normal?

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Gayani_S
Figmate
K
Karthik_Sunil
asked in Ask the Community
Remove figma website & project link in a prototype embed

Hi I have a prototype that I would like to embed to a website, my question is it possible to remove or disable the figma / project links at the top & bottom of the embed?

391312
S_G1
V
VorvareNew Member
asked in Ask the Community
How to attach a brand token to a design file without using a mode from all brand tokens?

Hi guys, I’m working on making a design system right now, but I have some issues that I can’t figure out . I currently manage the brand through mode (green area in the pic), but there is a request that they want to limit user permission to see just the brand that they’re involved with, and they also don't want the designer to edit the main component. So I would like to ask Is it possible to just attach the brand file and then all the style changes without using mode (like the red area in the pic) ? (still using the same component from the main design system) I have tried many ways, but still, it does not work.😫 Thanks in advance

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Raphael_M
F
Facem_GraphicsNew Member
asked in Ask the Community
How do you sort your variants?

I previously asked if anyone at Figma is in fact using components with more than 10 variants and care about sorting them? I asked why they did away with the pill-shaped list that was better? Looks like they keep pushing this absolute garbage vertical list that most of the time cannot be reordered and the same time waste a lot of space on the right hand side of the variant names. I reported this several times, sorting of variants is either not working or is at best clunky when it does.Today, yet again, I am not able to sort / reorder my variants. This keeps coming back again and again, it’s ridiculous already. Now I genuinely ask myself if this is actually a Figma feature or I am very, very stupid? Since I hover over a variant, click to grab it, drag it around, and not only it will not scroll down in that garbage list but will also release that variant IN A RANDOM PLACE. Like what --? So I would like to know if this works for You and IF it does -how you are doing it / where I am wrong??

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F
Dan_Sullivan3
Dan_Sullivan3
asked in Ask the Community
Prototyping AI text generation

I want to prototype the generation of text that animates after submitting an AI prompt. In other words– when you type a prompt into Chat GPT and hit submit, the words begin to appear one after another as the response is created. I would like to understand an easy way to to this.

8953
nayankumar

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