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I noticed recently that the variable search suggestion is quite broken when I enter my queries. Below is a screenshot of me writing my query to filter down my results. But you can see the results don’t filter correctly. This as been the case for a while now.   

Firstly, I misclick the teacher’s verification and Sheer ID tell me to submit the teacher’s docs, so I re-submit the verification in student role and successfully get Sheer ID verified. At that time, all locked team was switch to education. Then, after I change my email to my normally used one, everything was broken. The verification status suddenly changed into locked. I resubmit verify, and it always said "This offer has been used! ". Help me to solve this bug and recover my educational status.   

So I’ve been getting charged for the Professional plan for quite some time. Issue is, I haven’t been receiving the Professional plan. Whenever I try to start another file, I get something like the attached image saying Starter is my current plan.I was messaging back and forth with someone from Support yesterday, but she’s been ghosting me for the past 22 hours. 

I have a design library with styles, tokens, variables, components etc all set up and published.I’m trying to use this to create a kit in Figma Make but when I choose the design library, when I click in the components folder, it says ‘no components were extracted from this library’ and I don’t know why.

I ran out of credit after the few first prompts and again I am on the Figma dev team for Code i Operations, Please allow me maximum credits and also assign me an agent for Figma.com for Cross Synergetic Work Flow for Internal Exponential Work QualintityI need Unlimited Credit as we were working on before to trade with developmental Advancements for Figma to be the best at best pace forever Remember or Deal?

I’ve seen another topic with a similar issue, but that was marked as solved because they found a workaround. I’m still looking for a real fix.  M5 Pro Mac, on Tahoe 26.5.2.Wacom Intuos Pro, driver is current.Currently only a full computer reboot resolves it, and who knows for how long.

Since the “search inside the color field”-feature has been introduced, I am experiencing inconsistency in the search results when I search for Variables.1. searching in the color field (correct ✅):2. searching in the color library panel (incorrect ❌):3. searching in the color library panel, but omitting the first layer in the token's path (correct ✅):I think the key is that the library search seems to have a bug in the search algorithm. Only when I omit the first layer in the token's path, I get the correct result just like when I search with the search-in-color-field functionality.

I have 3,000 personal AI credits and access to a shared team pool of 7,500 credits.I would like to clearly understand when I have used up my personal credits and when my usage starts being deducted from the team pool.At the moment, this is very unclear in Figma Make. There doesn’t seem to be a clear indicator showing:how many of my 3,000 personal credits I have used, how many personal credits I have remaining, and whether a given prompt is currently using my personal credits or the team’s shared credits.This lack of transparency is causing confusion within our team, as we cannot easily tell when individual usage starts consuming the shared team allowance.Could you please clarify how I can monitor this, or consider adding a clear indicator in Figma Make showing when the personal allowance has been exhausted and usage has switched to the team pool?

Hello, Figma Support.  I'm having an issue with Figma shaders beta. I try to use the pattern reflection shader, I get the error "Shaders require WebGPU support. Click to learn more." I'm using an HP Chromebook with Chrome OS version 150.0.7871.23. Chrome reports WebGPU as hardware-accelerated, but the error persists in new files. So my hardware may not be compatible. Could you please confirm whether shaders are supported on this device or if there's a workaround?P.S. On Chrome OS, it is impossible to install custom fonts at the operating system level, which prevents us from using any external fonts in Figma that aren't already included by default. Since local OS installation isn't an option on this platform, are there any plans on your roadmap to bring a workaround, direct font manager, or native support for Chrome OS (and Linux) users in the future? 

안녕하세요. 저희 회사는 [Redacted by moderator - 2026/08/13] 계정을 사용하고 있습니다.저희 팀원을 늘려서 연간 결제로 하려고 했는데, 실수로 [Redacted by moderator - 2026/08/13]를 연간 결제를 신청했습니다.[Redacted by moderator - 2026/08/13]  계정에서 [Redacted by moderator - 2026/08/13]를 초대해서 권한과 결제 금액에 대해서는 인지했고, [Redacted by moderator - 2026/08/13]로 등록 결제된 내역에 pro 대해서는 환불 부탁드립니다.

Hello everyone!For several days now, I've been completely stuck on my project, which I've been working on for almost a year! I'm getting an error every time I generate a prompt: srid_PEV5JTJ9MPXJM3VMJ83EXEAE8I've already tried everything (opening the project without preview, clearing the context and chat history (fails every time I try to clear the context), restoring a previous version), but nothing works; I still get the same error.I opened a ticket, but I haven't received a response, which I find frustrating considering the billing amounts. The delay is very/too long; we can't afford to be constantly blocked.Duplicated the project isn't a solution for me!How can I request an escalation? What can I do?Thank you so much in advance for your invaluable help!

Hello,I am a Brazilian user and I was charged today for an annual Figma subscription. Although the entire website was displayed in Portuguese, I did not realize that the subscription price was in US dollars.I did not understand that I was agreeing to an annual subscription billed in USD, and unfortunately, I cannot afford to pay this amount. I would therefore like to request the cancellation of the subscription and a full refund of today's charge.I would really appreciate your understanding and consideration, especially since the charge was made today and I am contacting you immediately after noticing the issue.Thank you very much for your help.

All my agents claim lost connection to internet. All the other software still maintain connection, so that’s not the issue. 

Dear Figma, I did not sign up for auto-resubscription, and as my school project is done, would no longer need to use Figma anymore. However, I still recieved a billing payment which greatly impact my financial issue (as a student, I have very tight budget). Please proceed quickly and give me a refund. I would appreciate it if you could review my request and process a refund as soon as possibleThank you for your help.Khanh Van

Hi Team, Owner Martin Stjernegaard is inactive(left the org) for this figma team - “TDC Brands - Wholesale” (team link redacted by the moderator due to PII) Could you please transfer ownership to below users.Nichlas Bruselius (email redacted by the moderator due to PII)Anne-Kathrine Kolby (email redacted by the moderator due to PII) Team name : “TDC Brands - Wholesale”Transfer ownership to - Nichlas Bruselius (email redacted by the moderator due to PII)Anne-Kathrine Kolby  (email redacted by the moderator due to PII)

I need to transfer ownership of an existing public Community plugin from my old Figma account (redacted by the moderator due to PII) to my current Figma account (redacted by the moderator due to PII). Both accounts belong to me, but the old work email no longer exists, so I cannot access the original publisher account to update the plugin. The plugin is this one: https://www.figma.com/community/plugin/1422956196270075203 and also this one https://www.figma.com/community/plugin/1550855685446984040/clean-svg-export Please help transfer the plugin ownership so I can publish updates from my current account.

Hello in the lesson today using auto layout my resultbis different from that of the tutor.How can i get this correctly  

Hi everyone,I’m having an issue with Figma Agent / Figma AI in design files and I wanted to know if anyone else is experiencing the same thing.I’m trying to use Figma Agent to analyze a website URL and help create visual ideas/illustrations for a website project. The prompt is not extremely complex anymore, but every attempt returns:“Something went wrong”with a UUID error ID.So far I received these error IDs:5a94dcf7-e741-4fdc-affb-945bde7af615 2e1e1446-5d05-450f-bfc6-e654aa148468 93aab9ee-acb2-44f5-beeb-097ce2f93e1dI checked the Figma status page and everything appears operational. I also tried both the browser version and the Figma desktop app, but the issue still happens.I contacted Figma Support but haven’t received a response yet.Has anyone else had the same “Something went wrong” UUID error with Figma Agent or Figma AI recently?Any help or confirmation would be appreciated. Thanks!

재학 증명서를 제출하고 마지막 단계로 메일에서 인증 버튼을 누르면 위 사진과 같이 인증을 계속 할 수 없다고 뜹니다. 해당 건을 어떻게 해결 해야하나요?

Component structure:I have an Input component.Inside Input: Slots Label The Label component is inserted into the slot.The Input component has two variants: Default Disabled The Label component itself does not have a Disabled variant.The text color is changed directly inside the Input variants. In the Default variant, the label text uses the default text color. In the Disabled variant, the label text uses the disabled text color.  label componentinput componenttext colors When I insert a copy of the component as a child element and switch variants, everything works fine.But if I change the text first and then switch the variant to Disabled, the text color does not change.  I tried the same setup without using slots, and everything works correctly. The text color updates as expected.HELPPPP!!!!

Hi,I’m trying to change my personal account email to my company email, but I keep getting this message:“Cannot update email — … is already taken.”Im aware this company email is already connected to a Figma account that I signed up using Google login. I did reset the password for that account and tried changing it to a different spare email, but it still didn’t work. I kept getting the same “email is already taken” message. Since that account has no files or projects, I tried to delete it, but then I got this error:“An error occurred while attempting to delete your account.” So right now I’m stuck and can’t use my company email on my main Figma account.Can you please help me remove or free up the company email so I can change it on my main account?Thanks in advance!Mon

Hi, I had a figma subscription which expired on the 8th of May. I now only have the free account because I don't need a paid account at this time. I can't seem to access my old admin settings to find my last invoice which I need for a reimbursement. Can you help with this?

Found a bug on the Easing panel in Motion. When you resize the right side panel the content inside the easing panel “grows” with and the bezier is no longer editable as it disappear - check out the video for more context 

​Hi Community Support Team,​I accidentally deleted a design file (Shift-carrier) during an account file transfer between my personal account and my company account. This severed the sharing links, causing the file to disappear from both accounts Trash folders.​File URL: https://www.figma.com/design/BMVmzwFb3qknbbhHKxwiHi/Shift-carrier?node-id=0-1&t=LVdHNjnxxGB3EODN-1​I have already submitted support ticket #2067644 with all ownership and transfer details. Could a community manager or moderator please help escalate this ticket to the file recovery team? This file contains critical active project work.​Thank you!

I am writing to follow up on my previous email regarding the invoice amount and seat count discrepancy. I have not yet received a response from your team and would appreciate an update on this matter.  As mentioned in my earlier email, the invoice reflects 10 Full Seats and 4 Dev Seats, whereas our organization is currently using only 2 Full Seats. We requested a review of the seat allocation, billing calculation, and issuance of a corrected invoice based on actual usage.