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Experiencing issues? Report them.

  • 2,217 Topics
  • 6,024 Replies
2216 Topics
Nico Dmz
Nico DmzNew Member
asked in Report a Problem
Use system cursor

Hi there, Is there an option to use my system cursor? It’s the cursor from Figma is blurry and isnt very ergonomic to work with. Hope this can be a feature to add. Should be easy. Thank you,

351
J
Figmate
linfeng
linfengNew Member
asked in Report a Problem
This update prompt keeps appearing repeatedly and cannot be closed.

621
J
Figmate
jierui.chen
jierui.chenNew Member
asked in Report a Problem
Figma education plan automatically changed to pro plan

Hi, I recently created an EDU plan using my school email and successfully verified it. After that, I created an EDU team called ‘jierui edu’. However, today I noticed that my edu team was automatically changed to a Pro team that expire in 3 days, and I can’t switch it back or create another edu team. How can I resolve this?

462
ksn
Figmate
Dom Ekeledo
Dom EkeledoNew Member
asked in Report a Problem
Component's text property doesn't render text when updated via the property panel

I’ve created a button component that has a text label inside of it. I applied a text property to the text label so the text can be edited. The button has several size variants. The text property will update for ALL variants except the default size. I have tried resetting my browser. Closing all instances etc. Nothing works and so far there is no forum topic for this specific issue. Please help me out

50
Dom Ekeledo
Carolina McGarity
Carolina McGarityNew Member
asked in Report a Problem
Color picker tool stops working, requires page refresh

I’ve noticed this issue for over a year, but it’s particularly bad now so I’m reporting it. Issue: If I try to use the color picker tool (either with the control+C hot key or manually by selecting the fill color, then clicking the color picker icon), then I do something else in Figma like type in a couple text boxes, then try to use the color picker again, it doesn’t work. Clicking it does nothing. Worth noting that it does seem to work if I use the color picker multiple times in a row without doing else in between. Things I tried: breaking components, using hot keys and doing it manually, updating Figma, restarting the app. No luck. My interim solution has been to refresh the figma page. But I need to refresh it literally every time I want to use the color picker, which is super tedious. (I’m creating a huge color sheet, I’ve refreshed my page literally 20 times). Context: I’m on a Mac, running macOS Sequoia 15.1.1 Using the Figma desktop app. Figma Desktop App version 124.7.4

895
djv
Figmate
Anna Tancredi
Anna TancrediNew Member
asked in Report a Problem
Is there a lag in desktop app causing file discrepancies?

When sharing design files, I’ve come across a few instances this week where the view of a file does not match across Figma accounts on the same plan. Example screenshot attached. I can’t find the layers they have in their view-- they don’t exist on my end. I’ve thoroughly checked that they aren’t hidden and I have all permissions for the file. The issue persists when frames are exported and I haven’t yet seen these issues “expire” (persist >20mins) What’s going on? Is it a lag in the desktop app? How can we tell which view is the “truth?”

90
Anna Tancredi
Gabriella_Lasala
Gabriella_LasalaNew Member
asked in Report a Problem
Local TTF font not working - worked before

I cannot figure out what to do with the local font issue not showing up on figma. I downloaded the font figma agent for browser. I try this on both desktop app in macOS and browser and cannot get it to work. None of my local fonts work. Can anyone help me? Are local fonts now limited to paid versions of the app??

593
Gabriella_Lasala
georgia.loper
georgia.loperNew Member
asked in Report a Problem
New Shapes showing for users who can't access shapes

332
djv
Figmate
Andre B
Andre BNew Member
asked in Report a Problem
Figma Freezing and Not Loading After Update on macOS Sequoia 15.2

Since updating Figma yesterday on macOS Sequoia 15.2, the app no longer works properly. Nothing displays, and even after clearing the cache and restarting, the issue persists. I completely uninstalled Figma using CleanMyMac and reinstalled it, but the app still takes an extremely long time to load. When it finally launches, my entire computer freezes. What can I do to fix this? Can you help?

390
Andre B
Juliana Tambosi
Juliana TambosiNew Member
asked in Report a Problem
Colour and Typo styles disappeared

Hello community, I need help with my styles. All the colour and typography styles on the Master Components file disappeared. The foundation file where all these styles are living is working well tho. My team mate wasn’t affect, apparently it’s just me. Can anyone help me fix it?

162
Juliana Tambosi
shijia.me
shijia.meNew Participant
asked in Report a Problem
Vector does not satisfy the definition of absoluteTransform given by Figma

Hello Figma. This rotated svg does not satisfy the definition of absoluteTransform given by Figma. Here is a public Figma file including this svg. https://www.figma.com/design/zProXoGal9GMYLXSCyu7nX/svg-absoluteTransform?node-id=0-1&p=f&t=avPeqXZs3zNazPe3-0

312
shijia.me
Himi_Debnath
Himi_DebnathNew Member
asked in Report a Problem
Possible Bug? Figma Interaction Selector doesn’t open the pop-out window to it’s full width

Me and my team is facing this issue where in Figma prototype screens, the pop-out options which comes when clicking on interaction type selector remains narrow. I have noticed that the narrowness is not random but rather dependent on the size of the object being prototypes. Here is how it looks like: Figma Interaction doesn’t open the pop-out window to it’s full width Is this a bug or a glitch?

373
djv
Figmate
Suzu
SuzuNew Member
asked in Report a Problem
FigJam don't work in safari?

Something went wrong Our team is looking into it now. If refreshing the page doesn't work, check our status page for updates.

331
ksn
Figmate
Lucas_Hubner
Lucas_HubnerNew Member
asked in Report a Problem
Appearance Switch doubled

Hi, we changed from color styles to variables recently. We did this by creating a new library containing the variables and integrated a dark mode there. I manually exchanged all old color styles to the new variables out of the new library. When I want to switch the appearance to dark mode I see two options: I double checked that I don’t use any color styles out of the “Tokens (deprecated)” file. My components only use the new variables from the “Tokens” file. I actually don’t even understand why I can switch between “Light” and “Dark” within the “Tokens (deprecated)” set as there are NO variables in that file. To put it in a nutshell: There shouldn’t be two options to switch the appearance. Is that a (known) bug or did I miss something here? Thank you for your help :) Lucas

411
ksn
Figmate
Valeria Kvashina
Valeria KvashinaNew Member
asked in Report a Problem
duplicate payment

Good afternoon. I signed up for an annual subscription a month ago. Today I received a message that I have not paid my monthly invoice. But I have an annual subscription, why did I receive this monthly invoice? Maybe there was some kind of error? The notice states that I will lose access to projects if I do not pay this invoice. What should I do in such a situation? Best regards, Lera

71
Celine_
Figmate
Audria Mascarenhas
Audria MascarenhasNew Member
asked in Report a Problem
Figma has a problem saving images

Figma has a problem saving images

431
Celine_
Figmate
Mat Hebert
Mat HebertNew Member
asked in Report a Problem
Issue publishing font update in component library

I am attempting to publish 2 font updates in my text styles. All I did was change the font from Inter to DM Sans for 2 items and it will not publish. These are only being used inside the Button component at the moment.

141
y_toku
Figmate
Two Knight Rabbits
Two Knight RabbitsNew Member
asked in Report a Problem
Figma .exe is Danger?

Hello, I have some issues with you Figma.exe. So, in the latest windows with latest Figma, my Figma suddenly erased by itself after update the new version. I installed the .exe from official Figma and it’s says “The Microsoft Defender thought it’s not safe”. Can you tell me why? For more information : This is latest version for Windows 10 No editing the firewall or kind of that things Got uninstall by itself after click “Install Now” from Figma Software notification

1181
y_toku
Figmate
YGor
YGorNew Member
asked in Report a Problem
Links to page arent working in prototype mode

Haven’t managed to find an answer searching this database. Links to page arent working in prototype mode, they do work in editing mode. I see the links are properly redirecting to the pointed page, but when in prototype mode, they don’t. Any ideas? Thanks

202
YGor
ghazalmahmoodi
ghazalmahmoodiNew Member
asked in Report a Problem
Converting Figma to Wordpress

Hello, I am new to Figma and design world. I used Figma to create animated design, and designed a whole home page. I successfully converted Figma design to Wordpress using UICHEMY. Unfortunately some design elements were missing, some elements changed place and some of them lost scale! I need your help to fix this problem so I can use my Figma design wherever I want.

80
ghazalmahmoodi
H.P.
H.P.New Member
asked in Report a Problem
It would be great if the values in the "fill" field could also be dragged and dropped into the "stroke" field.

It would be great if the values in the "fill" field could also be dragged and dropped into the "stroke" field.

30
H.P.
Bard1
Bard1New Participant
asked in Report a Problem
Invalid Mobile Number when setting up 2 Step Verification

Why is it saying “Invalid” Mobile Number when setting up 2 Step Verification when the number is legit?

40
Bard1
Hiruma Walkens
Hiruma WalkensNew Member
asked in Report a Problem
Figma exporting issue (different looks in phone)

I had a file which exported in PDF. When i see it in laptop everything is fine, but when i open the pdf file in my phone, the shadows looks weird. It’s like not what i saw in my laptop.

20
Hiruma Walkens
Olha.F
Olha.FNew Member
asked in Report a Problem
Cannot undo merging a branch

We merged a branch, but it merged with errors. We attempted to revert by choosing an earlier version from the version history, yet the branch remains in the “Merged” state. We tried the same approach with a test branch — merging it and then reverting to an earlier version of the same file, but experienced the same outcome: the changes roll back, but the branch still stays in the “Merged” state.

501
djv
Figmate
Sofia Chipiga
Sofia ChipigaNew Member
asked in Report a Problem
problem with mask group

Hello! Help please. created a mask. cropped the object. When an object is enlarged, the cropped object moves out, what should I do?

220
Sofia Chipiga

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