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Agus Lanza Volpe
New Member
September 14, 2026
Question

Problema para actualizar mi cuenta educación

  • September 14, 2026
  • 1 reply
  • 18 views

Me he comunicado con los administradores del bootcamp donde estudio y han verificado mi cuenta para actualizar mi acceso educativo a Figma ya que vence en 12 días, aún así no me permite actualizarla y queda pocos días para que mi plan caduque. Cómo puedo resolverlo?

 

1 reply

Tom Reem
Figmate
Figmate
September 14, 2026

Hey ​@Agus Lanza Volpe — thanks for raising this, and sorry your Figma for Education plan won't update even after your bootcamp verified your account.

We don't currently offer support in Spanish on Figma Forum, so I hope it's okay that I'm replying in English.

I checked in with the Customer Support team, and they've just followed up with you directly with next steps. Please check your inbox for their message — your case ID is: 2130837.

For the verification requirements that apply to bootcamps, here's the full guide: Figma for Education → Verify your education status.