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What’s going on?Figma UI has updated today and I can no longer access my variable library to apply values to things like padding or radius. Existing components are fine - menu still appears - but new items only have manual controls. That’s really annoying. Is it a bug?

Hey everyone,I need to vent because I’m genuinely at my wits' end with the recent updates. It feels like Figma is getting worse day by day, and basic, foundational features are being completely ruined or hidden in the name of "sleek redesigns."Out of nowhere today, the "Apply Variable" gear icons have completely vanished from my properties panels. I’m trying to link padding, gap spacing, and border radiuses to our design tokens, but the contextual hover icons just aren't appearing on the settings inputs anymore. Please fix this ASAP, Figma. Stop breaking core functionality for things we use every single minute of our workflows.😡   

Figma Motion has shape glitches when I add key frames to a specific shape.I have multiple rectangle shapes in my frame. I selected a shape and tried to add width key frame on figma motion. It turned out the other shapes get glitched and their width/height changes and it’s position has been changed as well. The selected shape remains the same, but the other shapes gets glitched and transformed.

When using Figma’s web-based prototype presentation mode, a large blank white area sometimes appears on the right side of the screen.Once the white area appears, the prototype stops responding to clicks. The left panel containing the prototype list is pushed further to the left, the presentation layout becomes misaligned, and unexpected horizontal or vertical scrollbars may appear.The prototype remains unusable until the entire browser page is fully refreshed. A complete refresh temporarily restores everything to its normal state.Disabling scrolling inside the prototype frames does not resolve or prevent the issue.The issue occurs during normal interaction with the prototype. Sometimes it is triggered while hovering over an interactive element: the intended interaction appears to start rendering but fails, after which the blank white area appears and the prototype becomes unresponsive.Steps to reproduceOpen a prototype in Figma’s web presentation mode. Navigate through and interact wit

Severity: Blocking — we cannot adopt extended collectionsThe problemA node holds one mode entry per collection family, and an extension's mode IDs are encoded with the collection ID. So choosing a brand and choosing a mode are one choice, not two. A node cannot say "use Brand B, keep the mode you inherit" — or "use Hover, keep the brand you inherit".This is not a broken lookup: ExtendedVariableCollection.modes[] exposes parentModeId, so the parent↔extension mode mapping already exists. The problem is that there is only one slot to write it to.The ask: decouple the data source (collection variant) from the context state (mode), each independently settable and inheritable.Our setupOne mode axis per collection, because modes are per-collection and mode counts are capped:Collection Axis Mode set by Semantic Light / Dark designer, on the artboard Viewport s / m / l / xl component (responsive variants) Interaction state Idle / Hover / Pressed component (state variants) Br

Hello,I am contacting you regarding an unexpected charge of $20.00 on my account on August 24, 2026.I previously had the $20.00 Professional plan, but I downgraded my account to the View/Free plan on August 20, 2026. I did not authorize, nor did I intend to upgrade or generate this $20.00 charge.Therefore, I would like to request:The immediate cancellation of any active paid plan. A full refund of the $20.00 amount. An explanation of why this charge was processed after my downgrade. Please look into this as soon as possible, as this was an unexpected and unauthorized charge.Thank you,

We are trialing Figma as a replacement for Miro and as a candidate for UI design. We noticed when importing our Miro boards that Miro “Frames” lose their names. This is because Figma’s importer converts them into plain “Shapes”, which cannot have names, rather than the probably more appropriate “Sections”, which can. This creates a lot of extra work as we need to remake all of these Sections and manually name them. Here’s a comparison to illustrate that we’re losing a lot of valuable labeling:Miro: named framesFigma: our frame names are gone! 

The "Add a Make kit by default" (Manage Make kits for an organization – Figma Learn - Help Center) function has stopped working.It is configured correctly, but when creating a new Make file, the kit is not loaded automatically. 

Hi Figma Support Team,I’d like to request a refund for my current Professional plan.Figma account email: [email redacted by forum moderator to remove PII]I’m requesting the refund because I would like to purchase a Professional seat on a different Figma account, which is the account where all of my projects are currently stored.Could you please review my request and let me know whether the refund can be processed? I’d like to purchase the Professional seat on my other account as soon as possible, so I would really appreciate it if you could help review and process the refund at your earliest convenience.Please let me know if you need any additional information from me to proceed.Thank you for your help!

환불 요청드립니다.취소가 되지않아 확인부탁드립니다.

Every time I’ve tried to use it, whether with my original Free account and now that I’ve update to the $20/month tier, all over several days and a reboot, Figma Make displays:“Something went wrong. Try again.”Support request ID:srid_C44QCFFHKRJBD8GMBD9RC0MYZThe backend returns HTTP 403:“Access to the control plane is not enabled”and:“cortex_error: unauthorized — User request is blocked”Failing endpoints include:- /api/cortex/shared/figmake- /api/cortex/shared/figmake/ui_capabilities- /api/cortex/foundry/sandbox- /api/source/v1/make/environment/... The robot suspects there’s been a problem with my account provisioning. Account:David BishopTeam:figma's teamPlan:ProfessionalSeat:FullRole:AdminAI credits:0 of 3,000 usedThe problem reproduces in Safari, Safari Technology Preview and Chrome.A sampe of the backend request IDs:Cortex request UUID:9811bb04-4bd8-46a4-b14f-3871e3ec3215Other request UUIDs:6fccca98-7e7a-4d7c-b8fa-73fb3ac33211744cfb26-5a85-44d0-996e-c9bb363123440e678f4c-afbb-4389-95

I hope you are doing well. Im facing an issue right now. I requested the Education plan and I submitted all the details and also gave them my university documents including my ID CARD, Schedule and fee receipt, but still didn't get verifiedPlease take a look in this matter. Thanks

Hi Figma team, I’m working on a prototype and the ‘Set playhead’ action doesn’t seem to work. Regardless of the timestamp I’m putting, the Figma motion animation continue as nothing happens. 

I dont use it anymore, but today it is payment automatically. So i want a refund. 

您好！我刚刚意外购买了年费会员（[redacted by moderator to remove personal information]），我本意是购买月度会员。请帮我退款，然后我重新购买月度会员，十分感谢！

Dear Figma Support Team,I’m writing regarding the recent charge of $39.90 USD for my recurring Professional team subscription.I originally subscribed to Figma for a one-time need only and did not intend to continue with the subscription. Unfortunately, I forgot to cancel the plan before it renewed, and I do not plan to use the subscription going forward.Since the renewal was unintentional and I will not be using the service during this billing period, I would really appreciate it if you could please issue a full refund for the $39.90 charge and cancel the subscription immediately to prevent any future charges.Invoice ID: [redacted by moderator to remove personal information]Team: Yousuf Ameen's teamBilling period: Aug 23, 2026 – Sep 23, 2026Amount: $39.90 USDI would appreciate your help with this and confirmation once the refund and cancellation have been processed.Thank you for your understanding.Best regards,Yousuf Ameen

So the issue is that after the last figma software update that i did i have been noticing that my copy and paste hasn't really been functional and at the same time it is frustrating, i have to press ctrl + c several times before it copies and also press several times to paste as well, and also the copy feature would not even work for components, auto layout assets, and grouped item as well and this is crazily frustrating please, i have to manually move and duplicate assets by holding down alt key and dragging the component to duplicate now and having to get the position on the other frame becomes a thing, please get this fixed as soon as possible and note that this actually started with the last update i did, I have never experienced it prior to the update

from browser it is saved straight as zip(why? it’s only 1) and from desktop app, it shows where to locate the save but no rename, and exporting with creating folder into folder that i already choose? what is this. Bring back the old saving as mechanism.  

Cancelar/reverter a renovação anual de US$ 192 e mudar a equipe Professional para cobrança mensal. 

I received this bill and frantically tried to cancel it, but I couldn't find the cancellation option as described in the instructions. I’m not even hoping to get the $15 back—in Vietnam, that’s a full day's wages for me. It’s painful to lose $15 just because I forgot to cancel after a trial run.If a refund isn't possible, please at least show me exactly how to cancel the subscription so this doesn't happen again.When I visit the Help Center, I only get responses from an AI agent that claims it doesn't know or can't find anything. There is no email address to contact Figma support directly; even when I try to submit a support request, the system says they cannot reply to me.Please, I really need your help. 

여러분께 부탁드립니다.

요금제에 문제가 생겨 갖가지 방법으로 문의를 남기고 이메일을 보내도답변 없이 상담을 종결시키고있습니다.

I’m experiencing an issue with Code Layers in Figma Sites.A Code Layer fails to render on the canvas and shows the error message:“Code Layer is not working.”However, the exact same Code Layer renders correctly in Full Preview.I first noticed this with a custom React Code Layer, so I simplified the code step by step to rule out implementation issues. The problem still occurs even with a newly created Code Layer containing only:export default function Test() { return <div>Code Layer Test</div>;}Reproduction steps:Create a new Code Layer in Figma Sites. Replace its code with the minimal example above. Return to the canvas. The Code Layer displays an error instead of its content. Open Full Preview. The same Code Layer renders correctly.I also tested this with a completely new Code Layer, so the issue does not appear to be related to a specific component implementation.Expected behavior:The Code Layer should render on the Figma Sites canvas as well as in Full Preview.Actual beh

My team is having an issue where, in large design files, the Check Designs feature does not work. Whenever we try to use it, the right column stays empty and we can’t apply any changes with it. Now I’m aware that there’s a 25k layer limit for how much you can select, but the items we’re selecting don’t have anywhere near that amount of layers. Our design system as a whole might, but definitely not the items/frames we’re trying to apply changes to. It seemed to work when we first got the feature, but it hasn’t worked in months.Is there something we can do to fix this? Is there something specific that causes this bug? It’s incredibly frustrating to not be able to use this feature. Right column is empty and they also seem to have a loading bar whenever i hover over them. 

Path trim animations on shapes, playing with “Path Trim Start” and “Path Trim End” properties in keyframe do not appear properly in Figma. You can see the values evolving when you play the animation, but the view is not animated.Note : If you export the SVG animations, it looks good, the stroke path is animated correctly in Edge for example.If you draw the object yourself, using the pen, then the path trim animation works proporly in Figma. You can visualise the result. If you flatten a shape (rectangle, elipse, star ...), even if it becomes a vector path (equivalent to what you would draw with the pen), the animation still does not appear in Figma.