Skip to main content

Report a Problem

Experiencing issues? Report them.

  • 1,717 Topics
  • 4,889 Replies
1717 Topics
Leandro_Ramalho
Leandro_Ramalho
asked in Report a Problem
Return to instance - Dark Mode

When we’re in “dark mode”, the “Return to instance” popup isn’t in the same pattern as in dark mode.

100
Leandro_Ramalho
qingyu.hu1.o
qingyu.hu1.o
asked in Report a Problem
Component misalignment

Component misalignment and need to be double-clicked

120
qingyu.hu1.o
dau.design.studio
dau.design.studioNew Member
asked in Report a Problem
Library order bug + Wrong syntax?

Ever since Figma decided to switch the syntax hierarchy it has become harder to showcase components. Libraries are being showcased in the wrong syntax number no matter what. Figma is running it’s latest version. We have tried several combinations, ABC characters are not an option as the library will exceed the alphabet in terms of pages. Tried combinations: Page name 1.Page name 1-Page name 1 Page name 1a, 1b Page name etc… Nothing works. Could you please take a look to this bug? PS. We refuse to use UI3 as it slows down Design workflows and it just does not work. It has the most unfortunate design (by programmers) decisions. Don’t turn into adobe. We should not find “workarounds” with our work tool. 😦

202
Kailyn
Josh_Everingham
Josh_Everingham
asked in Report a Problem
Library naming structure ignored in assets panel - No folder structure when grabbing from library

When I publish a file as a library in Figma, it seems the naming conventions are being completely ignored when digging into the assets panel to grab components. it keeps the Page as a folder, but then ignores everything else and just displays the components at the deepest level. in this case, i have a page called “Feature Item.” Inside are two sections: “Vertical” and Horizontal." inside Vertical is “Feature Item Group / 4 column”, “Feature Item Group / 3 column” and “Feature Item Group / 2 column” inside Horizontal is “Feature Item Group / 2 column”, “Feature Item Group / 1 column”. when I publish this as a library and go to the assets panel in a file to grab components, the only folder that exists is the page “Feature Item”, and components are listed only as “1 Column”, “2 Column” “2 Column” “3 Column” and 4 Column which completely ignores the entire naming structure established and removing all context from the components. The instance swap menu respects the folder structure and

884
Josh_Everingham
exc4libur
exc4libur
asked in Report a Problem
[help] Can’t publish the figma plugin

Hi, i wanted to publish my first Figma plugin but it says “We detected a change to your account details, please contact support@figma.com to publish this plugin”. So i got in touch with the support team but I got this reply: Thanks for reaching out! It looks like you’re contacting us from a Starter account. Customers on this plan receive support through our Community Support Forum. Now i don’t know what to do to be honest, if someone can help me resolve this issue, that would be appreciated.

210
exc4libur
Stoj_Filip_TR_Product
Stoj_Filip_TR_ProductNew Member
asked in Report a Problem
Copying and pasting any component gives a text box stripped of everything but the text of that component

I found similar posts, but they were resolved without any needed fixes. Here’s what I’ve tried: Disabled Chrome extensions Cleared Chrome cache Did hard reboot of Figma tabs and MacBook Pro This is a new issue as of 2 days ago and has not resolved. Any component I copy>paste within the same file just copies the text and nothing else. Note: I will add that this only occurs in one file. And when I paste something in or out from another file, it appears to work.

704
Stoj_Filip_TR_Product
YUI1
YUI1
asked in Report a Problem
Dropdown menu bug

Hi there. I’m trying to create a dropdown menu component inside a nav bar, and I found out that everything works nice until I turned it into a component. The dropdown menu suddenly not work anymore. Once I detached it, it worked normally again. Is this a bug or did I do anything wrong? Link:Figma – 2 Dec 24

220
YUI1
leyla1
leyla1
asked in Report a Problem
The drop-down field does not close when I leave the word

Please search for existing topics before posting! Press 🔍 at the upper right to search. I created the drop-down field using mouse enter and mouse leave prototype, but there is a problem, the drop-down field does not close when the word is left, how can I fix it? It only closes after hovering over the drop-down field with the mouse once

180
leyla1
Kathleen_Lawless
Kathleen_LawlessNew Member
asked in Report a Problem
Dev Mode Playground breaking image colour style

Hey all, We are currently experiencing an issue in Figma where the dev mode component playground is incorrectly breaking images in components. Whether we add the image as a fill to a frame or insert the image directly the image is flipping and being cropped in the playground. Has anyone experienced this and does anyone know of a solution?

241
generlinkcanada
Christoffer_Hedberg
Christoffer_HedbergNew Member
asked in Report a Problem
Image export (REST) intermittently disregards variable mode

In a certain scenario, only parts of the exported images use the correct variable mode. Given this simple variable setup in a variable library file: And this simple component in a component library file, utilizing the variables from the variable library file: When I pull in the component from the component library file into the variable library file and set the page variable mode to “dark” the component looks like this in the file: But when exported through the REST api, it looks like this: Exporting it through the UI works as expected. This bug is seen for both svg and png. How to reproduce: Create a variable library file that supports two modes (light/dark) and publish them. In a separate file, create a component using variables from the variable library file and publish it. Import component onto page in the variable library file Set entire page to alternative mode (dark) Export image using REST api (/getImage) See result.

190
Christoffer_Hedberg
Jay_Zee
Jay_Zee
asked in Report a Problem
Instance Scaling Bug or Not?

I’m at a complete loss here and trying to figure out why. I have a main component and two identically setup instances, yet only one of the instances scales accordingly to the way i wanted it to work but the other does not scale at all and I can’t figure out why. From what I can see the properties are identical so I’m completely confused. Is this a software bug or am I missing something? I’ve attached a video for reference. You can view and make a copy of the file here to test it yourself. Figma – 28 Nov 24 Looking forward to figuring out what the heck is going on and a solution so I can fix this issue if I run into it again. Thanks in advance, -Confused

534
Jay_Zee
Crystal_Peach
Crystal_Peach
asked in Report a Problem
Text is highlighted by browser incorrectly when changing property sort order using drag and drop (within the create component property dialog)

This bug can be reproduced as follows: On a component with nested components, create a new instance swap property. Add multiple preferred values. 4 or more will demonstrate the issue more clearly. Use drag-and-drop to drag a preferred value up or down. While dragging, the UI highlights the text of any of the “in between” items. In the following screenshot, I took the first item and dropped it into the third position. This is the result: Note, this does not happen on the main component’s “edit instance swap” dialog, only when initially creating the property in the “Create component property” dialog.

40
Crystal_Peach
DBeguin
DBeguin
asked in Report a Problem
Figma bug, i recently added properties but are not working

Hi everyone, I’ve added a new property (variant) to my component. It appears in the right-hand bar after I’ve published it on my project, but it doesn’t work when I use it. I don’t get any errors when I look in the library where I created it, so I don’t understand… it seems to be a bug

535
DBeguin
ima_glazer
ima_glazer
asked in Report a Problem
Creating a new plugin or importing a manifest not working

I’m developing a plugin and it has been running without any issues. It suddenly stopped working and when I tried to import the manifest again, I’m getting an error: Uncaught (in promise) Error: Error invoking remote method 'web:createMultipleNewLocalFileExtensions': TypeError: Cannot read properties of undefined (reading 'path') at IpcRenderer.invoke (VM4 sandbox_bundle:2:118120) at async Object.createMultipleNewLocalFileExtensions (<anonymous>:12:11851) I then tried to create a new plugin (Figma design + FigJam) and am getting an error: Error: Error invoking remote method 'web:writeNewExtensionDirectoryToDisk': TypeError: Cannot read properties of undefined (reading 'path') at IpcRenderer.invoke (VM4 sandbox_bundle:2:118120) at async Object.writeNewExtensionDirectoryToDisk (<anonymous>:12:12906) Any ideas? Has there recently been an update in the Figma plugin API?

560
ima_glazer
KennLucas
KennLucas
asked in Report a Problem
Giant purple banner and obtrusive post at top of forum

Hi. We heard you. We see the giant purple banner and lengthy post pinned at the top of the forum. Now give us the ability to dismiss it permanently so we do not have to scroll past it every time we want to use the forum. If Figma is good at one thing, that is annoying its users and not thinking about UX when they do things!

90
KennLucas
pavelsoyfer
pavelsoyferNew Member
asked in Report a Problem
Prototype hovers get stuck

Greetings! I’d like to report a bug I’ve been noticing for a long time now in Figma’s prototypes. When viewing prototypes, components’ hover-interations would get stuck. Once components transition to a hover state, they wouldn’t transition back on mouse leave (when I move the cursor away). So every component that has a hover freezes in it’s hover state once I move the cursor in. The issue usually gets resolved when I reload the prototype tab, but it comes back from time to time, I’ve had this bug multiple times today already. I’m working with pretty large artboards that have a fair number of components and a lot of them have hovers, so reloading a tab takes some time. I’ve noticed this issue in multiple files, different projects, etc — it just kinda happens sometimes. I’m assuming it mostly affects larger files. Figured I’d post about it here, there might be someone else experiencing the same issue. If possible, perhaps there’s a chance someone could look into it. Thanks 🙂 Best

5106
Nico17
Anorak
Anorak
asked in Report a Problem
My Gif thumbnail gone

Hey, can somebody help me, I cant choose where to show the gif anymore as a thumbnail… is there somebody who would know why? Screenshot 2024-10-25 at 13.05.15|690x445

171
Celine_D
Figmate
Jung_Lee1
Jung_Lee1New Member
asked in Report a Problem
Absolutely positioned element position change after deleting & undoing frame

I’ve noticed that position of an absolutely elements within a frame get messed up after you delete the frame and undo. They are no longer in the original coordinate after undo. It doesn’t always happen, but it seems to happen when you delete a large number of frames (via cmd+a, delete, and cmd+z). Attached is the impacted screen. instead of the sticky / floating nav bar remaining bottom aligned to its autolayout container, it gets pushed even further down and gets clipped. Sometimes it gets pushed ‘up’ as well. This issue has existed for a few years. As long as I remember.

100
Jung_Lee1
Gaetan_Ark
Gaetan_Ark
asked in Report a Problem
Variables group are flatten when moved or reordered in the variable panel

Here is an example of what it does : If I move the Avatar group one time no problem; If I move it another time, the group is flattened : all groups or variable inside are in the level 0 of the tree. If only a tool could sort variables alphabetically 🙂

102
Gaetan_Ark
Aaron_Xu
Aaron_XuNew Participant
asked in Report a Problem
Description for component is un-seeable in new UI

When I add description to component set, the description display normally. But if I add description to single component, description not show up as I expected I check the old version, it display normally, so I think it’s a bug?

130
Aaron_Xu
Lisa_Timmermann
Lisa_TimmermannNew Member
asked in Report a Problem
Fix Missing Interaction in the context menu for "Go To Main Component"

In the current “new Figma UI” the option to “go to main component” is missing. It would make a lot of sense, to include this option in the “right” context menu.

110
Lisa_Timmermann
Lior_Mazza1
Lior_Mazza1New Participant
asked in Report a Problem
Bug - Right click "layers menu" not working

Spotted a bug >> When the Right click and drag to pan option is enabled, the Right click + CMD (on mac keyboard) “Layers menu” doesn’t open when the cursor is hovering over a layer. (Figma menu > Preferences > Right-click and drag to pan) Turning this feature off brings back this ability, although they seem to be able to work together since there is a difference between a drag and a click

2009
Oli_r
Hosseinkm89
Hosseinkm89New Member
asked in Report a Problem
Lack of Automatic Color Updates in Library System

Design system library changes require manual color updates in other files.

50
Hosseinkm89
Alice_Holm
Alice_HolmNew Participant
asked in Report a Problem
Variable details in Dev mode: Color swatches are the same on all modes

I love this new feature! But I noticed that the color swatches/preview shows the same color on all modes. I have Light and Dark mode here. The names are correct, but not the color.

330
Alice_Holm
Geoffrey_Menissier
Geoffrey_MenissierActive Member
asked in Report a Problem
Bug: Audio from Slide Deck videos is not shared during a Google Meet call

Hello, I may have found a bug with video in Slide Deck. Audio from Slide Deck videos is not shared during a Google Meet call when you share all your screen (but working great when you are only sharing the tab). (Google Chrome on a Macbook M1 Pro) Has anyone encountered this problem before? Thank you

160
Geoffrey_Menissier
Terms & ConditionsCookie settings