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Antonia.ib
New Member
September 26, 2026
Solved

I was charged extra without my authorization.

I was charged extra without my authorization. I have the basic plan, and they charged me around 60 euros.

adamsmasher
adamsmasherSolution
Figmate
September 26, 2026

Thanks for your post, ​@Antonia.ib - unexpected charges can definitely be cause for confusion.

 

Have you checked your email recently? I see that you submitted a ticket to our support team, and they replied earlier today. Let me know if you don’t see the reply, or if you have any other questions regarding Figma.

1 reply

adamsmasher
Figmate
adamsmasherSolution
Figmate
September 26, 2026

Thanks for your post, ​@Antonia.ib - unexpected charges can definitely be cause for confusion.

 

Have you checked your email recently? I see that you submitted a ticket to our support team, and they replied earlier today. Let me know if you don’t see the reply, or if you have any other questions regarding Figma.