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신한투자증권_이경민
신한투자증권_이경민
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September 27, 2026
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Refund Request for Subscription Charged on September 27, 2026

  • September 27, 2026
  • 1 reply
  • 28 views

Hello,

I was charged for my Figma subscription today, September 27, 2026.

I canceled my subscription today (September 27) because I no longer plan to use Figma. Since the subscription was canceled on the same day as the payment and I do not intend to use the service going forward, I would like to request a refund for today's charge.

Could you please review my account and let me know if a refund is possible?

Thank you for your help.

    Best answer by Tom Reem

    👋🏻 Hello ​@신한투자증권_이경민, and welcome to Figma Forum.

    Glad we got in touch — I completely understand the concern about a charge landing the same day you cancel. Refund requests go through Customer Support, since they can see your account, so I've opened case 2155780 and emailed you with what they'll need for taking a deeper look.

    If you're on a Professional plan, your access continues until the end of the current billing period. This article covers what happens after canceling, along with Figma's refund policy: Upgrade or downgrade your plan → Downgrade or cancel your plan.

    Thanks for your patience as we follow up.

    1 reply

    Tom Reem
    Figmate
    Tom ReemAnswer
    Figmate
    September 27, 2026

    👋🏻 Hello ​@신한투자증권_이경민, and welcome to Figma Forum.

    Glad we got in touch — I completely understand the concern about a charge landing the same day you cancel. Refund requests go through Customer Support, since they can see your account, so I've opened case 2155780 and emailed you with what they'll need for taking a deeper look.

    If you're on a Professional plan, your access continues until the end of the current billing period. This article covers what happens after canceling, along with Figma's refund policy: Upgrade or downgrade your plan → Downgrade or cancel your plan.

    Thanks for your patience as we follow up.

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