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i need help, how do i add new collab seats to existing projects if there’s only “can view” or “can edit” permissions?just turned to collab seat some of the people from my team, but then they can’t access projects and create files.i invited them to projects with “can view” permission but they can’t create files.when i switched them to “can edit”, they can create files, but not only figjam, they can create design files as well. 

Hello All,I am not able to publish the custom website that I designed in Figma and pasted it in Figma sites.

I am absolutely outraged at how ridiculously incompetent and slow this entire process has been.This is my FIFTH request about a critical file that vanished when a team was deleted. I have spoon-fed you every single detail:File is NOT in Trash.Used the “Created by: anyone” filter — NOTHING.The file contains urgent internship work — deadlines are being destroyed because of YOUR delays.And yet, every single time, you close my ticket as “Solved” without lifting a finger to actually solve anything. Do you seriously think ticking a box ends the problem?This is pathetic support — and I’m done being patient. I want this escalated immediately to someone with the capability and authority to actually recover data.You will:1.⁠ ⁠Recover my deleted team OR2.⁠ ⁠Restore the file to my account (aryanshinde1121q@gmail.com)I am holding you fully accountable for the damage this delay is causing. If this is not resolved TODAY, I will have no choice but to escalate this matter beyond your support desk and m

There’s an issue where every time I open the app, it’ll add the login item. I see the following related issue, and I can follow those steps, but it still re-adds the login item every time I open the app. I feel like this is malecious. Please make it so that if I get rid of the login item, it does not re-add itself every time I open the app.  

I feel robbed!! Their new pricing model it’s like robbery! They have designed it to skim us all. I have paying double almost every month since a few month ago because I unintentionally changed the seat or approved a request, and now I need to pay the full month and it’s irreversible. Just because I click on a button now I need to pay $20.This is a bad karma Figma!! THIS IS GREEDY!! 

Fixed(stay in place) doesn’t sometime work in Figma Beta. Battled with it for a few mins, then it worked after i opened same file in figma web

Hi, I’m not able to view the MCP server integration option in the Figma Desktop app in Preferences on Mac ow Windows, I am a paid professional (full Seat), pls see screenshot, I have the latest version of the desktop app also, please advise what I may be missing?  

Hello,I have an issue with missing and inaccessible files in my account [email redacted by moderator]. A file named "дизайн бюро" disappeared from my Drafts. Yesterday I worked on it, and today it is gone. I did not delete it myself, and I cannot find it in Recents, Deleted, or any other workspace. Some other files in my account do not open and show a 404 Not Found error (I attached a screenshot). I confirm that that’s not team projects!Could you please help me restore the missing file and fix access to the othersThank you in advance,Olya Korneeva

The file "Farmer Near Me" was part of my Figma Education Plan workspace and shared with two accounts:[redacted emails by moderator] After my Education Plan expired and workspace/team changes, the file disappeared. It’s no longer visible in Drafts or Teams, and the original link shows an error: “deleted, moved, or unavailable.”This file is critical for my ongoing internship project, and I urgently need it recovered. Please check if it can be restored from backups or archives to either of my accounts.Key Details: File Name: Farmer Near Me Associated Emails: [redacted by moderator] Urgency: High – active internship project Request: Kindly prioritize recovery and guide me on restoring access.

This is the first time I’m running into this issue and I think it has something to do with the fact that I have an Instance Swap property applied to the nested component. I’ve done this with “normal” nested components without an instance swap property with no issues. Here’s the problem: I have a main component called “banner” with 6 variants (3 color variations, with desktop and mobile sizes). The text is a nested component called “.bannerContent”, which also has 6 variants (3 color variations, with desktop and mobile sizes).For the 3 color variations, the background colors are set up with variables, and the variations are Primary, Secondary, and Tertiary. And same with the .bannerContent component - the text has 3 color options: Primary, Secondary, Tertiary. I have no problem changing the background color for each banner variant, however once I pick a .bannerContent variant, it applies that to ALL banner variants. So for example, I have the .bannerContent variant selected with the “Pr

Dear Figma’s Team, Is it any chance to get AI functions for Basic Accounts? Thank you in advance!

When setting a video as a background of a frame in Figma Sites and checking the “Mute” toggle, the HTML video tag does not have the muted property.My goal is to autoplay the video. Autoplay works in some browsers (even though the “muted” property is not on the video tag), but in others (such as mobile Safari), the muted property (and others that are sometimes required, such as playsinline and webkit-playsinline) are not included in the HTML.Without the required properties, the Autoplay toggle is useless when the Figma Site is viewed in some browsers. 

While testing the addition of responsive behavior in Dev Mode Focus, I noticed that it breaks the min/max variables set with a specific variable mode. As a result, the artboard becomes locked to the initial size defined by that variable mode, preventing any further size adjustments. When exiting Focus Mode and inspecting the artboard, the variable appears to be detached, something that should not be possible when interacting with designs in Dev Mode.

 The whole “Panels” sub menu under “View” is sometimes not available. When it happens the Panels menu is not available at all. Search via the Help menu voor Toggle Variables / Variables gives no resultsI eventually got the menu back but I was not sure if what I did actually had anything to do with it.Open file See variables panel missing Open an other project (that has the panel  in the menu Close both projects Close Figma Relaunch Figma Re-open intial file where I encountered the bug.  The panel is accessible via the menu again. But then I changes the name (totally unrelated to this issue i thought).I think I have figured out what is causing this. My project that I created was in all caps and had a Hyphen. Like this example: CLIENTNAME - PROJECTMy file had the same but I think the project name causes the issue not the file.When I changed both to lowercase my panel started loading again. this looks like a very wierd bug, why would the naming of a project/file be causing this?I have tes

I lost access to my email. How can I log into the app now? I have important data stored there.

I submitted a Projects API access request weeks ago on behalf of my team through Figma's official form for our application but received no response or acknowledgment.This delay is blocking our product launch, preventing the design community from accessing a tool they've been requesting.Can anyone from the Figma team provide an update on our request or accelerate the review process?

As a new user I get a pop up asking if I want to take a quick tour of the file browser. When I click yes, another pop up shows up saying that it is 1 out of 6. When I click next nothing else happens and the pop up disappears. I tried this on Edge and Firefox and got the same results.

Hi, dear community!After the recent update, I've come across an issue with styles in dev mode (macos app / chrome or arc figma website). Right now, I can’t copy a single line from the styles block — I can only copy all of them using the button. It's not possible to highlight and copy just one line.Has anyone else experienced this?Many thanks in advance for your help!

Hello, I have activated my student subscription until October 2026, but for unknown reasons it has ended, although my studies at “Yandex Practicum” are still underway. How can I reactivate my subscription?Website of my school: https://practicum.yandex.ru/URL of my course:https://practicum.yandex.ru/interface-designer/?from=catalogMy graduation date:October 2026

Hello,I’m facing an urgent issue where several important projects have disappeared from my Figma account. I’m on the Starter (Free) plan, and I had recently saved three projects in my team space. When I logged in again, all those projects were missing.I have already checked: Drafts – nothing found Trash – nothing found Search bar – no results Confirmed I’m logged into the correct account Details: Account email: personal information redacted

Hello Figma Team,I'm writing to provide feedback on a recurring and frustrating issue with the Figma Make tool. I am consistently facing problems where I give very specific and detailed prompts, yet the tool delivers no result or a completely incorrect one.For example, I recently tried to generate a chart with a specific color palette. Even after explicitly providing colors and percentages, the AI failed to render the chart correctly, producing a black-and-white image instead. This issue makes it difficult to rely on the tool for what should be simple design tasks. The lack of a correct output, even with precise instructions, is a significant source of frustration.Thank you for your time and attention to this matter. 

Up until yesterday, Figma Make was working beautifully — fast responses, smooth updates, and changes showing up almost instantly. It felt reliable and made our workflow so much easier.But starting today, something’s changed. Now, whenever we give it a prompt, it just sits there “thinking” forever with the little loading animation. There’s no error message, no progress indicator — just a spinning icon and silence.Even stranger — after waiting a while, it sometimes lets us type in a new prompt again, giving the impression that it’s back to normal. But then, out of nowhere, it stops responding mid-task and goes back into that endless thinking state. This cycle keeps repeating, and the actual updates never seem to appear. Anyone facing this issue? 

I’m not only one who facing the same issue but this getting really frustrated Figma randomly copies elements.The Select tool is buggyabout 20% of the elements can't be selected, even though they're not locked or hidden.  

Hey, this topic is already a running issue for years but suddenly the work around is not working anymore.For context: My team has to do a lot of reskins of specific features. Formerly we copy and pasted whole pages into a new file which kept the components and more importantly the instances in the mockups linked to the components below (Export area). The page components have imbedded instances form master components on a separate page in case we want to batch change them.If we use the copy paste method now it creates only instances in the “Export” area. The instances in the mockups still link to the copied page. This basically brakes our whole workflow.I tried plugins but they only copy/past single components - I need the whole page structure intact.The only thing I can think of right now is having the master component page as library and create a new file for every reskin. But this is so much extra effort with changing the current structure and also contradicts our whole Figma project

I am not able to access the dev license on my account. I have to view annotations.