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reachconfidencenow
reachconfidencenow
New Member
September 14, 2026
Question

Rally uxr research giftcard not sent

  • September 14, 2026
  • 3 replies
  • 55 views

I did a research via figma rally uxr on the 9th of September 2026 and was told I'll be paid $75 giftcard, it's the 14th of September 2026 and I'm yet to receive any mail regarding the giftcard.

3 replies

djv
Figmate
djv
Community Support
September 14, 2026

Hi ​@reachconfidencenow, thanks for reaching out! 

I’m Denise from the Community team at Figma. I’ve flagged this over to our Research team for a status update. May I ask if the email address associated with your forum account is the best email for the team to use to connect with you? 

I’ll do my best to get you connected with someone from the Research team as soon as possible. 

reachconfidencenow
reachconfidencenowAuthor
New Member
September 15, 2026

Hi Denise, thanks for your swift response.

Well noted. Yes, this is the same email I use and would like the team to use to connect with me.

djv
Figmate
djv
Community Support
September 15, 2026

Thanks for confirming, ​@reachconfidencenow!

Our research team is tracking down the team member managing your particular study. Once they confirm, they will be in touch soon. We appreciate your patience. 

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