Rally uxr research giftcard not sent

5 replies
80 views

I did a research via figma rally uxr on the 9th of September 2026 and was told I'll be paid $75 giftcard, it's the 14th of September 2026 and I'm yet to receive any mail regarding the giftcard.

Rally UXR

djv

Community Support

Hi @reachconfidencenow, thanks for reaching out!

I’m Denise from the Community team at Figma. I’ve flagged this over to our Research team for a status update. May I ask if the email address associated with your forum account is the best email for the team to use to connect with you?

I’ll do my best to get you connected with someone from the Research team as soon as possible.

wilderlovedesignco

New Member

@djv I also had the same thing happen. Can someone please assist me as well? Thanks.

djv

Community Support

Hi @wilderlovedesignco, thanks for chiming in here!

I’ve flagged this over to our Research team to identify the best point of contact for your study. They’ll be in touch as soon as they’re available. We appreciate your patience.

reachconfidencenowAuthor

New Member

Hi Denise, thanks for your swift response.

Well noted. Yes, this is the same email I use and would like the team to use to connect with me.

djv

Community Support

Thanks for confirming, @reachconfidencenow!

Our research team is tracking down the team member managing your particular study. Once they confirm, they will be in touch soon. We appreciate your patience.

Sign up

Login with SSO

Login to the community

Login with SSO