Losr access to figma email and still getting charged

Hey Adithya, Celine from the Community Support team at Figma here. Thanks for reaching out in the Figma Forum and sorry to hear you are having trouble with your Figma account. I understand you’ve lost access to the email address associated with your Figma account and are still being charged for a subscription you’re no longer using.

Since you no longer have access to that email, our support team will need to assist you through another email address that you can currently access and verify your identity.

I’d be happy to create a support ticket on your behalf. Please let me know which email address you’d like us to use via DM, and I can create the case and add a note with the context you’ve already shared here.
Alternatively, you can submit a request directly through our Support form using an email address you currently have access to. To do that, =go to the Support Hub / Type “Billing issue, Contact an agent” / Click Start a chat / select Enter , and follow the prompts.
(Please also let me know via DM the email address you have used to reach out to us so I can add a follow up note to your case).

For your privacy, please don’t share any payment or other sensitive account information publicly on the Forum. Thank you!

Thanks for your help!

Here’s the email address that I do have access to. 
 

(redacted by the moderator due to PII)