Skip to main content
Ally Mabel
New Member
September 28, 2026
Question

Recovery of deleted account

Hello Figma Community,

I need urgent assistance regarding my Figma account. I accidentally deleted my account, and I am now unable to access any of my files or projects. These files are extremely important for my ongoing client work, and I’m very anxious about losing them.

Details:

  • Account email: (redacted by the moderator due to PII)

  • Approximate deletion date/time: 02/09/2026

  • Account status: Deleted

I’m hoping the support team can help me restore access as soon as possible.

I would greatly appreciate any advice, confirmation, or escalation from the Figma team.

Thank you for your time and support 

2 replies

Jaycee Lewis
Figmate
Figmate
September 28, 2026

Hi ​@Ally Mabel 👋 Thanks for your post. I opened a support ticket for this. The ID is 2158609 and the email subject line is Unable to access client files after deleting Figma account. Please keep an eye on your email (and spam folder if necessary) for the email and any replies from our team. Thanks again — Jaycee

Ally Mabel
New Member
September 29, 2026

Thank you in advanced!