How can I add an existing annual Dev Seat to my Professional team?

Question

Hi everyone,I’m having a billing/seat management issue with our Figma Professional team and would appreciate some guidance.We already had one Dev Seat in our team. We purchased an additional one-year Dev Seat separately because we wanted to add it to the same team and have **two Dev Seats under our existing Professional team**.However, after adding the new Dev Seat to our team, Figma automatically added it as a **monthly Dev Seat ($14.50/month)** instead of recognizing it as the annual Dev Seat we had already purchased.I contacted Figma Support about this issue under **Request #2150425**. However, the response I received only explained why an additional monthly seat was created. It didn't address my actual question about how to add/use the already-purchased annual Dev Seat as the second Dev Seat in our existing team.I replied to the support request to clarify the issue, but I haven't received a response yet.Is there anyone from the Figma Support team or someone familiar with Figma's seat/billing system who can clarify how this should be handled?Thank you!

Celyn_L · Accepted Answer

Hi ​@Bulut takin, Celyn from the Figma Community Support team here. Thanks for reaching out!I understand that you intended for the additional Dev seat to be billed annually, but you’re seeing it billed monthly instead.While we’re unable to review billing-specific details here in the forum, I was able to locate your support ticket #2150425, and I’ve flagged your follow-up question with the team so they can take another look.In the meantime, this Help Center article may be useful for context on how billing works for Professional plans:Manage billing on the Professional planPlease feel free to raise any additional questions directly in your ticket so the conversation and account-specific details can stay in one place. Thanks for your patience in the meantime!

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