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I’m unable to bulk load images as file paths in Figma Buzz. I tried both csv and xlsx files and when I upload the file it reads it as a text field . I’m just wondering if we are doing something wrong? Thanks
Steps to Reproduce: Create a new text layer. Apply the font Noto Looped Thai – SemiBold. Type English characters (A–Z). Expected Result:English characters should display properly with correct styling in SemiBold weight.Actual Result:English characters do not render correctly.
so began with i'm a student from thailand doing a project on figma from 26th march to 26th april i have subscription to figma i paid 15 dollars for subscription which is a lot of money for my currency and today(26 april) figma take 52.25dollar from my mom credit card automatically for things i don't want to buy i would like to ask for a refund this refund would help my family a lot ours life depend on thisplease help (Sorry if english is not good)
Hello,I’m having a problem with my payment. My subscription started on September 6 and was supposed to renew on October 6. Yesterday, I couldn’t complete the payment because the amount shown was incorrect — it displayed $60 instead of my regular $16 subscription fee.Because of that, I canceled the subscription and tried to re-subscribe, but now I don’t have the option to pay monthly for the $16 plan. I can’t figure out how to do it, and I’d also like to remove the $60 payment line from my billing section since it’s incorrect and unnecessary.Could you please help me resolve this issue?Thank you in advance!
Hi all -- having a lot problems today getting my Figma site to publish despite it working just fine prior. I just wanted to make some changes and add a webpage and haven’t had any issues till now. I’ve tried restarting the app, using it in the web browser, removing the most recent page, confirmed no errors. What can I do? I spent a long time on this site and now I cannot manage or maintain it.Thank you!
Hello, I am working on some projects and whenever I try the prototype it freezes and the interactions are not working. No matter if I hide/unhide layers, clear figma cache, re-install figma, restart or update pc.It has been like that all day. The only interactions I have is open overlay, while hovering, click. Yesterday it was working properly.The project is very complicated to change the interactions and test if something is causing that issue although I dont think that’s the case.Does anyone face the same issue? Other users within the same project don’t have any issue.
Below You will find an example of trying to use an embedded YT video. While working perfectly outside Figma, while on Figma it is required to use both YT’s button in addition to my own, which I want not.Please provide with a workaround or fix the issue <!DOCTYPE html><html lang="en"><head> <meta charset="UTF-8"> <meta name="viewport" content="width=device-width, initial-scale=1.0"> <title>YouTube Autoplay Issue Demo</title> <style> body { font-family: Arial, sans-serif; max-width: 800px; margin: 0 auto; padding: 20px; } .video-container { margin: 20px 0; border: 2px solid #ccc; padding: 10px; } .controls { margin: 10px 0; } button { margin: 5px; padding: 10px 15px; font-size: 16px; cursor: pointer; } .status { background: #f
Has anyone figured out how to publish the components in this tool kit? As a single user on the Pro Plan, this is the modal that pops up when you try to publish the components?
I registered my user in educational figma, but even after confirmation my user is not as educational but on the free plan, how can I solve this?
Hello,I’m working on a UI kit, and recently I noticed that a purple rectangle — similar to the one used for a component — appears on all my pages. It’s present everywhere, even on newly created pages, and it’s immovable and unselectable. When I hide another component on the same page, the rectangle disappears for about two seconds and then comes back.This is quite annoying, and I don’t know how to fix the issue. I’ve already checked several forums and your documentation but haven’t been able to find a solution.I hope you’ll be able to help me out!
I am being charged for an additional full seat, however I cannot assign it to anyone without being charged an additional 20 dollars. In simple words—I have 1 extra full seat which I cannot assign to anyone. The chatbot is of no help. Very frustrating.
Hi everyone,I’ve noticed that Figma released their AI features over a year ago, and I was able to use them previously in my company’s Figma account. However, I’m not able to access these AI features on my personal account.Since the features are no longer in beta, I’m unsure why they aren’t available to me. Could this be related to account type, plan restrictions, or region availability? Has anyone else faced a similar issue, and is there any way to enable AI features on my account?Any guidance would be appreciated.Thanks in advance!
I have a design system Figma file with styles and components which are shared to another file.I created new styles and components in the Design System file and published the changes (I could see them in the list of updates).These new styles and components are not updating in my second file. I’ve read and tried all the community suggestions and nothing fixes the issue.Please help! The whole purpose of shared [published] styles is for them to sync and auto-update in all associated douments
I just had a call with my dev where we realized he couldn’t see a style effect (shadow) I had added to an element, being in dev mode. It shows a filter. He had to go to design mode to see the style.We don’t get why, the whole point of dev mode is to communicate these things?Now we’re worried about how many times other devs with only dev mode might have missed styles, only seeing the raw values.Seems to be be connected with this, from 2024?By the way the number of “related topics” with all kinds of styles/tokens/variables not showing in dev mode is also worrying.
I’m facing an issue with my published design system in Figma and would appreciate any help or insights.I’ve created a separate design system file that includes components and variables, and it has been published successfully. I’ve linked this published library to other Figma files, but the colors from the design system are not appearing correctly in the list or grid view within those files.Here’s what I’ve already tried based on suggestions:Re-publishing the design system file Re-linking the library in the affected files Checking for naming conflicts or duplicate styles Ensuring all styles are properly defined and published Clearing Figma cache and restarting the appDespite these efforts, the issue persists. If the published color variables don’t show up properly, it defeats the purpose of having a centralized system.Has anyone else experienced this or found a workaround? Any help would be greatly appreciated!Thanks in advance.
After transferring files from another account and confirming ownership, the files have been deleted. on 4th Oct. Please can the files be recovered from the account and restored to the new account.This is very important to my work. This is the file I need to recover or alternatively recover the account that was deleted. I understand that Figma accounts are recoverable up to 30 days and this happened just 1 hour ago. https://www.figma.com/design/oVxl8R4RBUM5e1mwKCy0gy/toasti.?node-id=1965-2&p=f&t=9S7iO0HI31RcDNwM-0Please any assistance and help in file or account recovery would be greatly appriciated. Thank you
The installer suddenly stopped working for the browser. I have already tried uninstalling and installing the latest version (125.8.8), but the issue persists.
How to reproduceCreate ellipse layer in circle shape fetch getCSSAsyncWhat happensellipse with plain fill, border or shadow do not have any border radius ellipse with image background or opacity get correct border radius
I’m having issues with typing out text on the file canvas for the chrome desktop and browser app. Guessing it’s not a font issue since it’s inter. Not a bounding or frame issue since I’m typing it straight onto the file canvas. No issues when I type it into an art board, within another layer/frame or have a background behind it. It’s like the file canvas has “hidden” frames that the text hides behind (see image). If you zoom in and out you can find a level where it is visible like normal, but if I were to adjust the zoom just a little bit it turns invisible again. I can’t see the text written when I select the area either. I’ve tried restarting the desktop app without any success. Not sure if it’s an issue with the Asus model I’m using since it seems to work fine on my stationary chromebook at work.
I worked on a figma project named “Lovely Mind”, the last time I worked on it was in April/2025, I turned on Figma and checked on it once in a while, I’ve never turn off the working tab. On 5th/Oct/2025I found it completely vanished from my account.There’s nothing in trash It’s not found in recent It’s a personal project, with zero possibility of someone tampering with itMy account details: [redacted by moderator to remove personal information]Is there any chance I can restore it?
I am facing the issue, please have a look into it as I have multiple projects going on my ID as the education plan is expiring on 29th September 2025. Please do the needful.
Im having issues publishing my library. I reloaded the page and tried publishing it again and had no luck, but I see that there is no issues on the figma status, what could be happening.
Anyone experience same thing and help me?so the mirror feature on figma app android stuck on "you're offline" but my internet connection is normal. I already try all of tips, trick and sugesstion on Gemini AI but it still can't load the mirror. Thanks
Dear support Figma team.I have noticed that after last update my Figma app made my draft file is missing. I know the name of the file and remember even the names of some pages inside, but I couldn’t find it at all. I have only one account and I have checked deleted files. It is not appearing anywhere. I definitely created in my drafts, and it has no teammates to delete it. Please help, how could I restore it or find it?
I’m creating a presentation within a Figma working file (not slides) where I am creating links to other pages and frames within the file. There are about a dozen links I’ve pasted into the file to take me to other places in the same file. Every now and then when I click on one of the links, the entire Figma file reloads before taking me to the next page or frame. This is annoying because I want to smoothly walk through this file in a presentation. it’s a fairly large file containing design explorations across many pages. Is there a way to prevent the reloading? It’s happening at random.
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