Report a Problem

Hey there, I’m looking into a component in DevMode and I noticed that when opening the playground, if I change the variable mode, the fonts aren’t changing, like the colors for example.In design mode, by changing the variable it all works just fine.Is this a known issue, are there any solutions…? Thank you!

Last year, we had two Full Figma seats. However, later on last year, a user with Full Figma seat was removed from the team. It looks like we missed the announcement of the new billing model, so this year we have to pay for two Full Figma seats with one "Available" seat. This is very unexpected.Besides, after looking around in the Admin page, we can't seem to find anywhere we could adjust the number of Paid seats. Everywhere there's a "Manage" button, we're led back to the People page, where it's only information.We may need to contact Support for further assistant, but may I ask what the problem it is? Is it because we missed a note where we could select to keep the “Available" seat or not, or is there any misunderstanding?

When enabling the “resource use” tool available under the View menu in the tool bar when inside of a FigJam board, the resource use information is positioned behind the Figma FigJam UI in the top left corner by default. You can click and drag it to a different corner so you can actually read it, but by default, it seems to be in the top left corner behind the File Name/Pages UI.  

Previously when you’re viewing a Figma file as a viewer (so without edit permissions) you could hover over variables in the properties panel to view its (px) value. This seems to be broken now as there no longer is any hover state anymore. This means it’s a lot more difficult to figure out values such as corner radius when you’re not an editor.

My this design resource cannot be updated.https://www.figma.com/community/file/1388431032861751537 Figma files: https://www.figma.com/design/eDqeDtsitne9fCi9yA0ltzOther community resource files can be updated, but this always fails.  

Problem DescriptionI am trying to use the Figma API with a personal access token, but every request returns: jsonКопиранеРедактиране{"status":403,"err":"Invalid token"} I have tried the following:Generated multiple new tokens. Made sure to copy the entire token before leaving the page. Revoked all old tokens before generating a new one. Tested the token with the me endpoint:   sh КопиранеРедактиране curl -X GET "https://api.figma.com/v1/me" -H "Authorization: Bearer MY_NEW_FIGMA_TOKEN" → Still getting "Invalid Token". Tried with a new Figma account. Tried different internet connections (Wi-Fi, Mobile Data, VPN Off). Made sure the Figma file is pu

I was editing my slides, and it suddenly went “Something went wrongOur team is looking into it now. If refreshing the page doesn't work, check our status page for updates.”Error ID: 42ad8bcfe1134c7584fa969544e7a4bf I tried clear cache, using another computer, login/out, using a collaborator account,copy& past, restore old version, all of them didn’t work. What should I do? Is it possible that I will lose it forever?

Hello!Our team has a problem “You've made too many recent attempts. Please try again later”. How can we deal with this bug? Is it a service disruption? The problem is really interfering with our work in figma:(

My wifi network is blocking websockets Error during WebSocket handshake: Unexpected response code: 200(anonymous) @ 275-63f7261fb8555a2b.min.js.br:1321 Anyway to fix?

I bought my first seat paying annually, then I bought two more seats in succession. I’m being charged monthly for them, but want to be charged annually. It vaguely seems like this might happen automatically at the start of the next month?? I’m not sure because the help is unclear.     

Hello folks, I need help unpublishing a library. I followed all the steps listed on the help page, yet I can still see that file with the gray icon instead of blue (meaning it’s still a library), and when I hit on “Libraries” in any file, I can still see it there and enable it. I think it’s a bug because I follow the steps and things works as supposed, but once unpublished nothing changes in the UI (not even quitting and re-opening Figma again): I open the file that was published as a library I click on “Assets” and on the “Library” icon (book) I click on the current file I click on “Unpublish” It throws a double confirmation modal where I click on “Remove” I get a “Successfuly unpublished library” Nothing changed 🤷 It still appears in the Libraries modal in any other

When clicking any element in dev mode the values for spacing etc. are always shown on the center of the main axis which may not be on screen which is pretty annoying:In the following image you can see the problem, only a small portion of the blue spacing name is visible (/40) and you cant see the spacing of red/pink area at all without scrolling.  

So, I have a blue arrow that goes to the Tie Beam rect, and an orange arrow that goes out to another rect. But, the problem is: the incoming, blue arrow head is not rendered. Instead, it draws the orange one. I have checked the head of both arrow, as you can see, it is incorrect.  

Why on earth do I manually have to add up all the values from the box model to get an elements total width or height?Its just super annoying that you first have to pay for that garbage and then manually have to calculate or look up values everywhere. 

Hello everyone,I just removed all interactions from the prototype by mistake when working on a project. 💀I right clicked on the Prototype page because I was having trouble connecting a section. Clicked on “Remove all interactions” thinking it would hide them temporary so I coud have a better view. I almost cried when I realized all the conections were lost. Why did the system didn’t even ask for a confirmation?!I tried everything, but no Ctrl + Z or Version Story could solve it. I tried to re-connect it all but I had a meeting in 1 hour. Of course I wasn’t able to fix the whole project… I saw another post of Mark_Roudebush talking about the same experience 3 years ago and I’m shocked that Figma hasn’t solved that yet. It should totally have a confirmation, it’s a delicate decision for the user and it keeps happening to many desi

Continuing the discussion from Paste to Replace sometimes causes the object to shift position: When I’m trying to Paste to Replace a screen that’s currently connected within a flow (AKA there is an arrow that connects to it before, and it has an arrow connecting it to another screen afterwards), the connecting arrow from the replaced screen suddenly makes position of the arrows go weirdly up. I have to always double click the arrow to reset it to the original position. Noticed it affects comment pins, too. I tried to Paste to Replace a screen that had a comment pinned on it, and after replacing, it displaced the comment to somewhere to the left. It’s happened every single time I do Paste to Replace that it’s getting a bit annoying ☹

When I change the auto layout canvas stacking order setting and then click out of the settings panel, I get the educational popup informing me that the “spacing mode” options have moved. I remember seeing this popup a long time ago when that feature first released, but it started showing up again about a week ago (rough estimate). I click “Got it” every time I see it, but it appears regardless, every time I change the stacking order.  

when I insert a component (any component) into my canvas it automatically has a -90° rotation. this is very annoying and I would like it to stop. has anyone had this issue and knows of a solution?

Edit: problem resolved! my org’s admin disabled ui kit temporary

There’s a bug in the way Figma handles tab navigation, which makes it very confusing when dealing with text boxes in autolayouts with wrap enabled.The individual items that are in the autolayout, when tabbed, will go correctly to the next item in the autolayout.However, if you select text in a textbox that is in an autolayout with wrap and you tab, it will go downwards no matter what, and will not follow the same tab order as the autolayout’s wrapped elements.I’ve recorded this bug so it’s much easier to visualize: 

Extremely frustrating, I will come into a file one day and the text layer on all variants will be missing. I have several dialogs with these secondary buttons, all missing the text layer.I need to click the component and the text layer will appear again. This is using Inter font. Is this on the team’s radar to be fixed?

After creating a template with 24 slides, I’m unable to see the contents of the slides after clicking the “View template” option or when adding a new slide in a new presentation. Occasionally the contents of the last three slides might appear, but that reset remain empty. The template has been shared with the team.I can hit the “Add all slides” option and each slide presentation shows up (see left column below) but the “preview” is not working at the moment. 

Hello there… When I use the overlay function for a Modal in Figma, my modal has multiple frames showing different states. The problem is that my boss often uses the left and right arrow keys to switch between frames, but arrows don’t work in the overlay.I tried binding the "back" action to the arrow keys on the frames within the overlay, but that didn’t work either.Thanks for any advice or an update—this issue has been around for years

When underlining a text button, the registration mark or other marks don’t underline properly. The new offset feature also doesn’t fix this issue. Is there a way to underline the baseline of the text layer instead of the characters? 

Hello, There a notification in my dashboard, however there doesn’t seem to be any content related to it.Do you know if it’s referring to something specific, or if it’s a bug? Thank you!