Skip to main content
Question

Cant verify student status for last 3 months

  • December 13, 2025
  • 3 replies
  • 87 views
Riddhiman

Hello Figma Team,

I’ve been trying to verify my student status for the past three months but haven’t been able to complete the process. My university does not provide a university-issued email ID, so I submitted the required documents instead. Unfortunately, my verification was cancelled, and after multiple attempts it now shows “limit exceeded.”

Access to the student pass is very important for my academic and design work. I’ve already contacted SheerID, but they were unable to resolve the issue. I also tried emailing Figma earlier but haven’t received any response.

Could you please help by manually verifying my student status or guiding me on how to proceed? I’m happy to share any additional documents required.

Thank you for your time and support.

    3 replies

    Tom Reem
    Figmate
    • Tom Reem
    • Figmate
    • December 14, 2025

    Hey ​@Riddhiman — thanks for reaching out and for explaining what’s been going on. I’m sorry for the frustration here, and I’m glad we were able to connect.

    For privacy and security reasons, I can’t access or share account-specific details in our public forums. That said, I can confirm your case (ID: 1622352) is actively under review with our Education Team. I’ve also shared your update here so they have the full context as they continue looking into it.

    They’ll follow up with more details and next steps at the email address tied to your account as soon as possible. In the meantime, feel free to reply here if anything else comes up.

    Riddhiman
    • Riddhiman
    • Author
    • New Member
    • January 10, 2026

    Hi ​@Tom Reem 
    Just following up since it’s been almost a month and I haven’t received any update yet.
    Please let me know if there’s any progress or if you need anything from my side.

    Tom Reem
    Figmate
    • Tom Reem
    • Figmate
    • January 11, 2026

    Hey ​@Riddhiman — thanks for checking back in.

    I took a look and can confirm that your case is still open with our Education Team. I’ve flagged it for them just now and shared that you’re looking for an update.

    Please keep an eye on the email inbox associated with your Figma account for updates on case: 1622352. The team will take a closer look as soon as the regular workweek begins.

    Thanks for your continued patience, and appreciate you following up.

    Terms & ConditionsCookie settingsAccessibility statement