Report a Problem

I designed an app, created a case study on a different page about 5 months ago decided to check on it today to make some edits and my whole case study is gone. Please help! this is one of my biggest projects.

After publishing my site, the layout displays correctly on desktop browsers. However, when I access the site using my iPhone XR, the layout breaks and appears as the desktop version instead of the mobile version.Steps to Reproduce: Publish a site using Figma Sites. Open the site on an iPhone XR using Safari or Chrome. Observe that the page initially shows the correct mobile layout for a brief moment, then switches to the desktop layout. Expected Result:The site should consistently render the mobile layout on mobile devices.Actual Result:The site briefly shows the correct mobile layout, but then switches to the desktop layout, breaking the design on mobile.Additional Info: The issue appears only on my iPhone XR. Tested using browser developer tools (device simulator) — works fine.

Hi everyone, after the latest Figma update, the quality of my project exports to PNG or JPG has gotten worse. The images used to look perfect when exported at 1x. Now I have to export at least at 2x for them to have good quality, even though I'm setting the export options to High and Detailed.What could be happening?

Here is how Figma displays the Danish keyboard layout:Here’s the Danish layout on Wikipedia: https://da.wikipedia.org/wiki/Fil:Keyboard_Layout_Danish.pngCan you spot the difference? Hint: $ is not placed beside 1 on a Danish QWERTY layout.Same issue is present on https://help.figma.com/hc/en-us/articles/5665442977431-Select-keyboard-layout

Any possible hack how to move panel back on top, UI3 is just bad. I dont know who think about pro tools like it is some game/funny app/ People use it as a tool! Please let users customize and do it as they want not by your bloody “dribble” style 

Hello! I have two issues to report Issue 1 Brief Description When switching a component instance to a different mode, the icon color resets to its default value. However, if both the instance and the master component are set to the same mode, the icon color displays correctly. Detailed Description 1.1 I created two icon components with variants for each icon (the names of the variants, layers, and icon colors are identical). 1.2 I created variables for the icon color and icon variant, and also created two modes, Mode 1 and Mode 2, to switch the color and variant. 1.3 I copied an instance of the icon component and applied variables for its color and variant. 1.4 When switching between Mode 1 and Mode 2 at the instance level, the icon color and variant switch correctly. 1.5 I created a button component, nested the icon component instance inside it, and applied variables to the icon instance

Even when frames share the same name, like ScrollFrame/1 and ScrollFrame/2, and the 'Reset scroll position' option is disabled, the scroll position still resets when navigating back with a back interaction from one webpage to another.

No matter what I search the same items always show up. When I change my search it shows a progress icon and the background is greyed out, but nothing changes(Side note, I also miss the big search bar in the middle of the screen for the community)

Greetings!As soon as I add an annotation to the frame/autolayout, all text styles break in this frame — they are reset.Text styles are stored in the library connected to the design file. I'm the only one with access to the design files and library.This problem is not always reproducible.UPD:I tried adding an annotation in another design file with the same attached library, but the problem repeats.There are no problems in the design library. MacOS, Sequoia 15.4.1Figma app latest

Over the past few months, Figma has been shipping random small updates to the app. One includes the “new” undo system. It almost never does what it’s supposed to do which is UNDO the last thing i did. It usually undos 2 things instead of just one… This wasnt always the case. Like I said earlier they have been shipping a bunch of random stuff not just the new undo system. Another thing they broke which is almost equally annoying is the new “accessibility” UI interactions, where you can use the keyboard to interact with the sidebar. This functionality completely disregards keyboard shortcuts for designing though. You can click a button in the sidebar, go back to designing, press enter and wonder why its not selecting your design and come to find its activating the button you clicked earlier.

Command + /  has always worked but instead brings up a Search box.  Command + .  hides/shows UI.    Why is this and if a common change why do the dropdown menus still list the ‘Command + /’ quick key? Also the haven’t used any new apps (Notion, Spotify and Logic Pro are the main ones) It’s super frustrating when this behavior occurs and want to know if this is something I’ve done or Figma just being slow to update documentation.

When right-clicking on the canvas, it unexpectedly selects lock layers. It complicates when you’re trying to use “Paste here.” Is this a bug?

Hello! I'm trying to create a new API token in Figma in order to transfer the layout to Tilda. But the "create token" button is inactive. What can I do?

Hi,I'm currently working with a published design system library in Figma (SiteGiant Design System).I noticed an issue where the library dropdown in the variable panel only shows “All Libraries” without listing specific libraries (refer to the first attached screenshot).However, when I duplicate the same library (SiteGiant Design System Copy), the dropdown correctly shows all libraries, including the newly duplicated library (refer to the second attached screenshot).What I Have Tried: Relaunching the Figma app. Restarting the entire system. Testing in both Figma Desktop App and Browser. Problem: I want to resolve the dropdown issue in the original library without needing to re-link all components and variables to the new duplicated library. Re-linking would be time-consuming and error-prone.

​ I embedded the Figma prototype link into my webpage, displayed as a popup. I also adjusted the size to fill the entire popup. At this point, I expect that clicking the confirm button in the bottom right corner will take me to the next page. However, the tool layer below is blocking it, so clicking the confirm button has no effect.My question is: can the position of the tool below be adjusted?As the picture, this is the figma prototype link embed to the popup. We can see the “Frame ordering and navigation tool”, user can click to next page or click the restart icon.   ​

You used to be able to read figma comments straight from the email, meaning it was really quick and easy to at a glance see what was going on, and if you needed to jump into the file and join the conversation.Now you don’t get any information except “6 new comments” and have to load the file and hunt for all the new comments manually.It probably made life easier for someone at Figma, or reduced server costs or something, but it’s SUCH a pain as a designer. Please change back 🙏

Hello,I hope you're doing well. I'm reaching out because one of our important Figma files has suddenly become inaccessible. We're now seeing the message:"This file may have been deleted, moved or made unavailable."This file is essential to our team, and we’re unsure why access was lost. Could you please help us investigate this and let us know if there's a way to recover or restore the file?Here is the file link: https://www.figma.com/board/nvhoDv3tT9BEKIwLVmFJSF/Bit24---Product-Timeline?node-id=3146-2862&t=tlx6kdRsnmbxZ6ku-0  

Hi Figma, A file on my account is unavailable. I keep refreshing and searching but I get the error message that it’s either it’s unavailable or deleted but I only have access to it and it wasn’t deleted.  

Frame name glitches https://drive.google.com/file/d/1r8t3xg_GkKsdYFKM7ln9QM2lfLUOc1W3/view?usp=drive_linkplz check the image and attachment link.

We are reading font tokens with a script. Most is working well as expected. We just have one strange situation where the Bariol 700 font weight is arriving mostly as 400 but in one case also as 500.   All other fonts in this same document, Roboto, Bree Serif, are imported correctly.  This post reported a similar issue but also suggests that it was fixed. I’m not sure if there’s something with the setup of the Figma file itself.  

I swear this used to work, i have all my icons created as components with 2 variants of different sizing. I used to be able to select all and tab in order to select all the small icons, but now it seems I can’t:I try to tab but nothing happens..

There is an issue with text loading in the correct size in both Safari and Chrome for a published website. The text always loads at its smallest size. To recreate:> Start a new SITE> Pick a template (for example “Simple Wedding”)> Publish the site> Open in browser on desktop/laptop All text with multiple styles will display at the smallest size (mobile)TO FIX - you must drag your browser window to a small(set) size, and then to largest size to see the next displayed correctly. Refreshing the page forces the text to the wrong size againThis makes sites unusable as text sizing is not displaying correctly across breakpoints

Just wanted to call out that the Corner Radius settings were not being applied to the other breakpoints for some reason.  

Yesterday I had a big problem with Figma, it simply broke all the flows that had already been made. I had also previously used the Html to Design plugin. But even redoing the prototyping flows it continued to break and turn off flows. 

I use Android tablet in Figjam, and when I need to erase a text, it's impossible because the delete button doesn't work, but if I connect the tablet keyboard, the delete button on keyboard work.