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Question

Prototype presentation feature is not working

  • April 16, 2026
  • 1 reply
  • 11 views

Lorenzo Zunino

When I select a frame and then click on the presentation button, it opens two different tabs: one with the cover and the other one empty. Also it’s not possible to select flows.

1 reply

Gayani_S
Figmate
  • Community Support
  • April 16, 2026

Hey ​@Lorenzo Zunino, thanks for sharing this! 

I’d like to take a closer look and understand what’s happening here. When you get a chance, could you share a quick screen recording (share it via Loom or Google Drive)? That’ll help me see exactly what you’re running into.

Also, a few quick questions to narrow things down:

  • Is this happening in the browser (which one?) or the desktop app, or both?
  • Does it happen in just one file or across multiple files?
  • Are you seeing any error messages at all?
  • If you preview the prototype (instead of using Present), does it behave the same way?
  • Does the issue persist if you try another network or temporarily disable any VPN/proxy/firewall?

The more detail you can share, the easier it’ll be to pinpoint what’s going on. Thank you for your help!