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I'm trying to create a student account. I started studying for a Bachelor's degree in Creative Industries at the National University of Rafaela in Argentina. But when I select a higher degree, only a few universities appear as options, and I don't know how to continue with the process.

I’m creating a presentation slide deck that has several Figma prototypes embedded in it. The prototypes are in different devices frames (laptop, tablet and iphone) with the device frame being set in the Figma file. Placing these into Figma slides, it will only retain the device frame from the most recent prototype. So if I place a prototype with a laptop device frame, and then later place one with an iphone device frame, it changes the previous desktop frame to also be an iphone frame. 

I’ve been a Figma supporter for years, but their new billing system is broken and unfair. I made a simple adjustment ONE DAY after my renewal date to adjust our team’s plan based in the new pricing model, and now we’re being charged for both the old and new seat, with no way to fix it. Here’s what happened:✔️ My renewal hit on March 16 with 5 full seats.✔️ On March 17, I downgraded 3 of those to developer seats since develpers don’t need full editing access.✔️ Figma says my billing locked at renewal, so now I have to pay for both the full and developer seats.✔️ Even if I switch back, I’m still charged the full amount. There’s no way to adjust it without extra fees. Figma support stopped responding after 20+ hours. So… anyone here working at Figma who can escalate this?

Hi everyone, I'm having an issue with a deleted file that's in the trash. Although it's not permanently deleted, I can't restore it or move it back to drafts or even deleted it permanently.When I right-click on the file, no window appears. I also tried logging in from another PC or accounts, but nothing changes. I was the admin of the file.  

Hi Figma Team!I had been using my figma account on company's email with student subscription. Now that I have lost that account as the account is deleted or deactivated, I want it to transfer to another account so that I an get emails and details about subscription. Please transfer the account or files also if possible to the new one [redacted by forum admin/moderator to remove PII]Previous account with student subscription: [redacted by forum admin/moderator to remove PII]

新版的UI，auto layout后还是变成了Frame why??

When I drag the mouse to select multiple items., or even just click once and try to drag/move an item, Figma is just selecting all the comments and moving them instead of what I’m trying to move. I have to double click an object and then move it, and I can’t select anything by dragging the mouse.I have restarted and updated Figma multiple times. I’ve used this in terminal as well: rm -rf "$HOME/Library/Application Support/Figma" It’s still doing the same thing. And only in this one file.

Hey there! I'm trying to share a slide template to Community, but I get this error every time I try: "Can't publish empty template. Add at least one slide."  I have a bunch of slides, though. Here's the template I've been working on: https://www.figma.com/slides/jS3dKM33H2QUeFgAeCd6Vh/Retro-Vibes?node-id=1-42&t=ENobfTUaoWLRLooh-1  I've tried on both desktop (Mac) and browser (Chrome), and I have a paid plan (Professional). Any ideas why I'm stuck? Thanks so much! Edit: It looks like maybe it did publish, despite the error? I’m seeing it here: 

I built an app nav with multiple sub components and am running into an issue when I’m interacting with the sub-component variants. The app nav menu items can either be a singular nav item or a nested nav item with additional sub-nav items contained in it.When I modify the variant to have a nav item be nested and in a selected state (showing the sub-nav items), the container hugs the content and pushes the other main nav items down. If I were to switch the sub nav state back to default or toggle off the nested nav item and try turning the selected state for the sub nav item, the container no longer hugs the content and the sub nav items overlap with the main nav items below. I’m trying to figure out if it’s the way I built this component or a bug. All the of the content in my sub-components are build with Hug content heights. I’ve included a video of the interactions I’m explaining and a screenshots of the subcomponents I’m using. 

Hello. I have this problem, text styles are constantly flying off in [redacted by moderators] and line spacing is decreasing, while the root components themselves remain intact and if you go into the version history of the file, everything is fine there too. What should I do

For example, I want “->” in a text field but Figma changes it to “→” How can I prevent that?I’ve tried disabling spell check but it didn't work.

In order to proceed with acquiring Figma licenses (Organization) I need to obtain a quotation.I have made multiple inquires through the Contact Sales team over a period of four months now (first inquiry in December), and still have not received any follow-up whatsoever.Requiring multiple licenses (initial requested quote is for seven full Organization licenses and eleven dev mode Organization licenses).Please have someone contact me ASAP.Thank you,Mark

Previously, when I click 'option' key and hovering on an object, I can see the space between two objects from the frame, however, now I can’t. I have to select two object to check the space between from the panel on the right.  Anyone know how can I call it back? or it’s an official update ?

I can’t click the options from the right half of the "right side menu", such as the border radious, the height (while width field is working) 

I was working in the Figma Desktop app and using a plugin when the file suddenly stopped syncing. It showed as “Not synced” and then became unresponsive.When I tried to reopen the file, the loading bar got stuck near the end and never finished.Here’s what I’ve already tried: Restarting the app Logging in from an incognito browser Duplicating the file (unsuccessful) Moving the file to Drafts Opening the file using ?lite=1 mode None of these helped. All other files in my account (and other accounts) work fine — this issue only affects one specific file.This file is important, and I need help recovering it or restoring a previous working version.

Hi Figma team! Recently I noticed issue with performance.For ex.1. When I click on any frame. Frame becomes active after few millisecond. Not instantly. I compared Figma with Creatie and Motiff. They are selecting layers instantly. (Same as Figma was before) 2. Moving (dragging) elements also has some delay (in milliseconds) If I click on any frame and move by dragging, it delays a little bit.  3. Jumping between pages slowed down, in other word, when I click to other page it loads a bit longer (even if page has few frames.) Before in figma, switching between pages was instantly. Until recent update Figma was very fast. That's why I switched from Sketch.  I can record a video as proof. (Sorry my english is not good to explain)Thanks!

I have a centralized library of components that I reuse in many prototypes. One of these is a login component. The login component has a button that will change the variant from a keyboard login to a badge scan illustration.The problem: When I create an instance of this component in a separate prototype file, the button will switch to the badge illustration variant, but any interaction that I apply to that badge illustration to navigate to another screen simply won’t work after the variant change occurs. If I change it so the instance begins with the badge scan variant, then the interaction works fine. But I need the default to be the keyboard.

Using Outline Stroke in Figma creates vectors with an excessive number of points, making manual editing harder and potentially affecting performance in complex files. It would be helpful to have an option to auto-optimize paths or simplify vectors immediately after outlining.

Hello, maybe someone can give me some information? Is the problem mentioned in the subject line a known beta bug that will be fixed? I would like to design a “site”, but if I can't show my client the project with the correct font, it doesn't make sense for me.

I have educational plan but I can’t see AI features option in Figma. Why?

Hey Community,been observing an issue for a while now while working with Branches and Merges and was wondering whether this happens to you guys, too, and what the hell causes it.I have a component set with a few variants; let’s say, a Chip component with different size variants. All of them have a nested instance of another component, which is called State Layer. This State Layer unifies all interaction states and changes, when interacting with a component, where it’s used, such as the Chip. It is positioned absolutely, spans the entire surface of the affected component and is set to Top/Bottom, Left/Right to scale properly.To not disturb the developers in dev mode with this helper component and its layers, we usually lock it as designers can access its props from the instance Chip, etc., so there’s no need to have its layers available for scanning.Now, I don’t know, whether this is a Branch/Merge issue or related to some

guys GUYS can someone please help me >.< i started a project and still in the wireframe stage but when i try to view how it looks my preview is just blank.. ive tried everything - making sure everything is in frame - clearing my cache, resetting the laptop - everything i know. also when i open a new file and start a new project the preview is blank too but i can still preview my  old projects. pls send help SOS

I have a few prototypes I’m working on, and whenever I scroll in the prototype presentation view, it will jump either up or down and totally glitch in terms of the scroll amount. I’ve tried all sorts of things like wrapping any components in Frames, removing any fixed position elements, and simplifying it as mush as possible — it’s still happening. Is this a known Figma bug that others are encountering? Thanks!