Hi,
My Figma Make is not working properly.
After revising my prompts, the preview shows the updated version correctly, but the actual design file does not reflect any changes.
I’ve already tried the following:
Refreshing the file
Logging out and logging back in
Duplicating the file and continuing from the duplicate
However, the issue still persists.
Could you please help me resolve this asap? I’m currently using credits on the prompt but not seeing any results.
Hi
I checked in on this and our Technical Quality team is actively investigating. Your case number is: 1855753, and they'll follow up at the email tied to your Figma account once they've reviewed the latest details you provided.
Keep an eye on your inbox for next steps, and don't hesitate to let us know if anything else comes up. Appreciate your patience.
Hi
If the issue is still happening, our Technical Quality team recently sent a follow-up. Please check your inbox for case: 1855753. 🙏🏻
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.